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AutoNation Hyundai Tempe - Service Center

Tempe, AZ

4.3
858 Reviews

858 Reviews of AutoNation Hyundai Tempe - Service Center

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January 21, 2025

John was great and very helpful. The lobby was nice they provided drinks and snacks. More

by ivy.mendiburu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john
January 19, 2025

Ashley provided me with outstanding customer service. She communicated efficiently and the facility was clean and comfortable. More

by wendymonge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 21, 2025 -

AutoNation Hyundai Tempe responded

Wendymonge, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 18, 2025

I went to the dealer to ask about my oil change. The service advisor Jace T. 10/10 Good costumer service Good attitude Good communication Congrats to this guy! EP More

by Erika P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace T
Jan 20, 2025 -

AutoNation Hyundai Tempe responded

Hi Erika, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 01, 2025

Poor reception upon arrival. Arrived 7:20 for 7:30 appt. 1 person working client outside while 4 others sat at terminals. No one came out to greet me. Service time took over 2 h More

by Glcofaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Jan 03, 2025 -

AutoNation Hyundai Tempe responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (480) 505-4247.

Jan 03, 2025 -

Glcofaz responded

Increase awareness of staff to watch for and intervene when a customer pulls up. Don't wait for them to come inside. This is the first dealership that I had to solicit help upon arrival. Have always had someone come out to greet me even if they were not my rep. Improve turnaround time for normal oil change, rotation service.

December 30, 2024

Ashley is a great service advisor. Terrence, our mechanic, is the best. Always fixes my car and gives it back better than it was. More

by THaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Terrence
Jan 01, 2025 -

AutoNation Hyundai Tempe responded

Hello, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

Jan 03, 2025 -

AutoNation Hyundai Tempe responded

Hello, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

December 27, 2024

We are from out of state, didn't purchase from this dealership, but during our visit at Christmas, we needed the oil change and tire rotation. Jace in the service dept was very gracious and accommodati More

by Al's mum
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jace
Dec 30, 2024 -

AutoNation Hyundai Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2024

Service writer was very professional and courteous. Was concerned about my experience and my time. More

by KSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 20, 2024 -

AutoNation Hyundai Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 22, 2024 -

AutoNation Hyundai Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2024

You know I don't really need to go to a dealership for just a regular oil change. But I value the personable treatment of the service advisor, Ms. Ashley, she gives importance to her customers. Takes care More

by ajhniedens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Cude
Dec 20, 2024 -

AutoNation Hyundai Tempe responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Tempe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 22, 2024 -

AutoNation Hyundai Tempe responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Tempe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2024

I always receive quick service. My advisor was very patient when explaining several concerns I had about my car. More

by Caroliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace
Dec 14, 2024 -

AutoNation Hyundai Tempe responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2024

Great job , very patient with all the questions I had. Easy to work with. Welcoming atmosphere. More

by gennyrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 14, 2024 -

AutoNation Hyundai Tempe responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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