AutoNation Hyundai O’Hare | Page 87

My car was totaled as of 12/22/2010 which,led me on a My car was totaled as of 12/22/2010 which,led me on a search for a new vehicle. I had been looking on internet for sometime for a new car or one o My car was totaled as of 12/22/2010 which,led me on a search for a new vehicle. I had been looking on internet for sometime for a new car or one only a year old with low mileage. I have always been a Honda advocate but when I asw that the Elantra mmade 40mph on highway and 29mph in city I became quite interested. I also so the new design for 2011 and was very impressed. Compared to the 2010 and earlier models it is fresh. I started my search by going to Schaumburg Hyundai(Patricks). They had only two colors,white and black.Iwas not happy or impressed. And I only had a thirty time in which to purchase.This was due to my loaner and to receive license fee and taxes from my totaled car.After calling three to four other agencies with limited colors I called OHare Hyundai. I spoke with Mike Obal. Silver was one of the colors so,I drove 30 miles down to see him. I swa the Elantra and was taken. Mr. Obal took me on a test drive and explained the vehicle to me.He was wonderful.When we returned he explained everything I needed to know about the car.I pet up purchasing the car and he walked me through the entire process.Mind you I arrived there at 6:30pm.It was 9:30pm when I got into the car.Again Mike explained switches,knobs,etc...It was a great experience. I can only say he is an asset and detrmental to the company. More

I went into the Hyundai dealership to purchase a 2011 Sonata. Usually when buying a car I can't help but feel like I am being worked over the entire time...this dealership was very different. Of course t Sonata. Usually when buying a car I can't help but feel like I am being worked over the entire time...this dealership was very different. Of course they cam at me with a higher price at first but they came down to the price I needed them to without a hassle and I truly feel like I got a good deal. The salesman Mike Obal was very nice and was happy to allow me to test drive 3 vehicles before deciding which one I wanted. He also took the time to show me everything on the car and even stated that I could come back anytime if I had any questions. The finance guy Dan (unknown last name) was also very nice and helpful. I would recommend this dealership to all of my family friends. This was probably the most pleasant experience I have had purchasing a car. More

I wouldnt go any other dealership period and will buy my next car frm these guys. These guys are the best. Their general manager Steve Foresta is the best. Worked w me on the price and financing to mee next car frm these guys. These guys are the best. Their general manager Steve Foresta is the best. Worked w me on the price and financing to meet my needs. His staff is excellent, cleaned up the vehicle, washed and waxed it b4 I left their lot. More

I returned to O'Hare Hyundai after buying my first car from them a couple years ago. I remembered the excellent customer service I experienced the first time, and I wanted to give them my business based from them a couple years ago. I remembered the excellent customer service I experienced the first time, and I wanted to give them my business based on my experience I had with them. Darren and Dan were very nice, and worked with me despite the fact that I didn't have "perfect" credit. They listened to my concerns with the deal, and made sure I was getting what I asked for. My experience at O'Hare Hyundai was pleasant(both times), and I plan to return to them for my next car in the future. An "A+" experience! More

Our family had a great experience this weekend buying our daughters first car - Mike Obal greeted us as we walked in the door and made the whole experience wonderful for our daughter and us as well - he was daughters first car - Mike Obal greeted us as we walked in the door and made the whole experience wonderful for our daughter and us as well - he was very knowledgable, took the time to explain all the details and answer all our questions. There were no surprises through the entire process and we are confident that we made the right choice in purchasing from this dealership. More

I came to the dealership wanting to trade in my older Hyundai for one equiped exactly the same. I made that clear to the salesman. I looked at a car that I was told was the same but nit the color that Hyundai for one equiped exactly the same. I made that clear to the salesman. I looked at a car that I was told was the same but nit the color that I wanted. Mike said lets make the deal with this car and we will get the color you want. Oneof the main things that I had on my old car that I wanted was ALL WHEEL DRIVE. Turns out that the one that I drove off the lot was front wheel drive only. My mistake for not reading the sticker and trusting that Mike was giving me what I asked for. I asked to see the sticker on the car that I made the deal for and was not allowed to makeing me thing that I got bait and switched. Like I said, My fault for not reading the paperwork. Quite possible a great deal for them for selling me a front wheel drive model for the price of an all wheel drive. Follow up. I responded to the dealers review response and here is what he had to say. It turns out there was an additional issue with this dealer in that they did not fully pay off my previous car loan. Sorry to bother you with my discontent Steve! Here is Steve's reply to my e-mail. Bob, I will have our finance director look into this and get back to you ASAP You have made your unhappiness known to the entire world by bashing us on line, and don’t need any further reminders of your discontent. We take pride in being an above average dealer, and I am truly sorry that you had a bad experience at O’Hare Hyundai. Nevertheless, we will find out about the $10.00 error, and get back to you in a timely manner. Have a great day, Steve Foresta O’Hare Auto Group 847-553-3159 Direct 847-824-0144 Fax SForesta@ohareautogroup.com River Road & Oakton Des Plaines, IL 60018 More

Mike and Dan answered all of our questions in a concise and informative way. They were very pleasant and friendly and made us feel comfortable in the proceedings. My wife & I would highly recommend O'Hare and informative way. They were very pleasant and friendly and made us feel comfortable in the proceedings. My wife & I would highly recommend O'Hare Hyundai to friends and coleagues. Gerhard & Judith Becker More