AutoNation Hyundai O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 919 reviews
I walked into the dealership just to glance at some cars and i walked out with a Hyundai Sonata for the night. As i drove the car home i started to like it more and more. I ended up dropping the car off the and i walked out with a Hyundai Sonata for the night. As i drove the car home i started to like it more and more. I ended up dropping the car off the next day and started to look at the turbocharged Sonata. I sat down to talk with a salesman and ended up purchasing the car. It was not only the car but also the warranty and the final price that sold me. More
I visited this dealer with my teen age son during spring break. After looking through the inventory in the lot, I picked out a Sonata that was equipped the way we wanted and a color we liked. I then met Ang break. After looking through the inventory in the lot, I picked out a Sonata that was equipped the way we wanted and a color we liked. I then met Angel Santiago who offered us a test drive. He explained everything very well and answered all of my questions. After returning and sitting at his desk we started to talk. Not only about buying the car but about a number of subjects including baseball. He found out my son was a high school baseball player and the 2 of them connected right away. Well, after getting down to business again I asked him how much they wanted for the car. After getting the price I knew that I would like to buy from them. The FIRST price they came up with was a good one. Not the usual high offer, counter offer, and the back and forth haggling that is so commonplace. I then met Dan Chatfield. He explained the finance options and the Hyundai Warranty. He was also very pleasant to talk to and didn't pressure us. After he left, I was surprised to hear Angel tell us to go home and think about it. I couldn't believe that I didn't hear the "magic" question, "What would it take for you to buy the car now"? Angel then gave me his schedule, days off, and hours and we did leave. After thinking things out and talking to my wife that evening we went back 2 days later to purchase the car. While we did the paperwork the car was cleaned and prepped for us. I then told Dan that I didn't come in prepared to pay. He told me to take the car home and bring him a check later that day or the following morning. That was another nice surprise. When my wife and I returned the next morning with our check I told Dan we needed to visit the Parts department to buy an IPOD cable for our new Sonata. Dan personally walked us into the parts department and introduced us to the guys. Then Nick Raimondi gave us the proper cable and even gave us a discount on the part because we bought the car from them. I feel that everyone I dealt with at O'Hare Hyundai made it a point to tell us all of our options but did not make us feel like we were pressured to buy. It was a comfortable experience and I would not take the time to write all of this if I didn't feel like giving this dealer a strong recommendation to all of their future customers. More
Without hesitation, I would recommend this dealership to everyone! Angel Santiago was very easy to talk with and I did not feel pressured at any time to make a purchase. He drove to a distant dealership t everyone! Angel Santiago was very easy to talk with and I did not feel pressured at any time to make a purchase. He drove to a distant dealership to obtain the vehicle that I wanted and his customer service was excellent. Angel was very thorough when explaining the features of my vehicle and did not rush me into making a purchase. He made sure my car was in perfect condition and ready to drive off the lot. Dan Chatfield was also very easy to talk with during the finance process and he took the time to make sure I understood all of the figures/transaction details. Dan is very patient and approachable as well as knowledgeable. Buying a new car can be a little intimidating if the sales team uses high pressure sales tactics or if they are "fast talkers." The team at O'Hare Hyundai did not use high-pressure sales tactics and I felt no buyer's remorse. In fact, I left feeling like I had selected a great vehicle at a great price! This is a great group of professionals who absolutely do not fit the negative stereotype of car salesmen. If you are in the market for a new car, stop in and ask for Angel. You'll be in good hands without feeling any pressure. More
We had an excellent experience at this dealership. We went in just to check out the cars, but weren't sure we were interested. We looked around for a short time and then Tony came out to talk to us. We t went in just to check out the cars, but weren't sure we were interested. We looked around for a short time and then Tony came out to talk to us. We took a test drive and he was very helpful, but not pushy at all. We told him we were going to check out other cars, and he was very polite and didn't try to make us stay. We left and came back a couple days later. Tony was once again very helpful and courteous. He listened to what we said and worked to meet our requirements for both car and price. Once we had agreed on the sale, we worked with Dan in the finance office. He understood our time constraints and made sure he got us everything we needed and finished the paperwork in time. Tony also gave us a good overview of the car and took time to review each feature to make sure we knew how to use it. More
I went into this dealership with a "just looking" attitude. I entered and was greeted by Angel who was quite friendly and welcoming. We spoke a few minutes about the type of car I was look looking" attitude. I entered and was greeted by Angel who was quite friendly and welcoming. We spoke a few minutes about the type of car I was looking for and went out to the lot to see the cars available. I went in thinking I was going to get a Sonata sedan. I took one for a test drive and Angel suggested that I look at an Elantra Ltd that they had just received on the lot. It was a bit smaller than I thought I wanted, but when I took the Elantra for a test drive I really felt comfortable in the car and loved the way it handled. We went back in and talked about the price, warranty, etc. Angel was very thorough in explaining everything about Hyundai and the Elantra. He was never pushy and we worked on getting the best price that we could. He went over all of the features in the car and made sure everything was ready for me to take it home. All of the staff was very polite and not pushy at all. They explained everything I needed to know about the car and the financing and warranty. This purchase was just what I was looking for, even though I didn't know that when I walked in the door. I plane to recommend this dealership to my family and friends. Thank you O'Hare Hyundai for a happy experience. More
Great experience! I walked in and was greeted by Darren Conwell. He was wonderful, helpful but not pushy. He was patient with me and explained everything throughly. I can't say enough about how he handled Conwell. He was wonderful, helpful but not pushy. He was patient with me and explained everything throughly. I can't say enough about how he handled the entire process, I have no complaints. Dan Chatfield made the final paperwork a breeze. The entire O'Hare Hyundai staff were friendly, helpful, and courteous.This all made my first new car purchase a stress free experience!I would highly recommend this dealership to anyone! Pat Lischett More
This was the best car buying experience I have ever had. We went in on Monday night to buy a new Elantra (got the Sky Blue - LOVE IT). Bob was extremely friendly and helpful, and made sure that I understood We went in on Monday night to buy a new Elantra (got the Sky Blue - LOVE IT). Bob was extremely friendly and helpful, and made sure that I understood all the features on the car. He even linked our two phones to the Bluetooth for us! And Dan has to be the BEST finance guy around. We never felt pressured in any way-I would highly recommend this dealership and Bob/Dan in particular. We will definitely be going back here when it's time to replace our other car. Gold stars all around! More
I was very pleased with the service and assistance that was provided to me at O'Hare Hyundai. Michael Obal and Dan Chatfield were very friendly and helpful throughout the process of buying my new car. I wo was provided to me at O'Hare Hyundai. Michael Obal and Dan Chatfield were very friendly and helpful throughout the process of buying my new car. I would recommend this dealership to anyone looking to buy a car. More
I was very pleased with Mike because he was knowledgeable about his product base, clearly answered any of my questions and made it a point to be friendly but not overwhelming. What I most liked about Mike wa about his product base, clearly answered any of my questions and made it a point to be friendly but not overwhelming. What I most liked about Mike was that he was not pushy; for example, when I told him I did not want to continue looking at the car one step above the one I ultimately purchased, he said "ok" and did not try to push me toward the more expensive car. More
We are so thrilled about our new Hyundai and the overall We are so thrilled about our new Hyundai and the overall purchasing experience that we wanted to share this. Upon first walking in, we felt a v We are so thrilled about our new Hyundai and the overall purchasing experience that we wanted to share this. Upon first walking in, we felt a very comfortable atmosphere. Staff members were all genuinely very friendly. The sales staff was attentive to our needs and complete gentlemen thought the entire process. There was great follow through from our salesman and the sales manager. And never any pushing, pressuring or haggling. We were always allowed the time we needed to make decisions and all questions were addressed and answered. They worked quickly to bring in the vehicle w/options that we had chosen. With many trips into the showroom, what I found incredible was other sales staff members greeted us by name and knew of our vehicle interests. The finance manager Dan Chatfield had brought a level of comfort and confidence we have never experienced before. He explained the process very clearly and we were given many options to suite our budget. We even met the service and parts department, and they were already answering our questions and helpful on our first day. This was the most pleasant auto buying experience we have ever had. Dealer rating on our survey… incredible! Thanks O’Hare Hyundai! More