AutoNation Hyundai O’Hare

This car buying experience was a huge improvement over our many past car purchases where game playing was the norm. We were very pleased with the no-nonsense approach of this dealership and our salesman, our many past car purchases where game playing was the norm. We were very pleased with the no-nonsense approach of this dealership and our salesman, Mike Obal. Everyone we came into contact with at this dealership was very professional and made us feel that they were happy to have our business. Following our purchase, Mike took the time to program our radio stations with our selections and also set up my phone on the bluetooth system in the vehicle. He also followed up with a phone call several days later to assure everything was to our liking. It was a pleasure to deal with this business & we will definitely refer them in the future. Bob & Mary M. More

I say, if you want quick, competent, and professional service visit O'Hare Hyundai. MY overall experience was great because sales associates were knowledgeable, professional, and friendly at the same tim service visit O'Hare Hyundai. MY overall experience was great because sales associates were knowledgeable, professional, and friendly at the same time! If you purchase a car they will ring the bell for you :) More

I narrowed my choices on a new car to 3, a Hyundai, Nissan and Ford went to each dealership to test drive the vehicle, each sales person was nice and friendly but the other two dealership never went o Nissan and Ford went to each dealership to test drive the vehicle, each sales person was nice and friendly but the other two dealership never went out of their way to try to work with me I left feeling that they really didn't want my business. But I have to tell you how impressed I was with Keith Burges when I test drove the Sonata he went out of his way to try to work with me to purchase this car. I told him that I was going to think about it because I was going to a couple more dealerships. After a few days he left a message on my machine to give him a call I was impressed because he was the only sales person to call me. That made a huge part in my decision because I felt like he really was trying to work with me in purchasing a new car. So I just want to let you know that in the future I will definitely refer my family and friends to O'Hare Hyundai and tell them to definitely go see Keith Burges. Keith keep up the good work More

I researched a car for my daughter (2011 Elantra, which she purchased) then I got the fever also. My wife and I went in a week after my daughters purchase to put a down payment on a new Elantra for ourselv she purchased) then I got the fever also. My wife and I went in a week after my daughters purchase to put a down payment on a new Elantra for ourselves. It came in within a week. Darren our Salesman, Ray the Sales Manager & Dan the Finance Manager went above and beyond to make the purchase smooth and easy, and it was. During that 2 week period my Son In-law also purchased a Certified New Hyundai Santa Fe at a great price. 3 cars in 2 weeks, all at great prices, Thanks Guys!! More

O'hare Hyundai is not your normal car dealer. There is no push or urgency for you to buy. If you would like to sit and talk great.Darren was are sales person he was wonderfully helpful. He went over the new push or urgency for you to buy. If you would like to sit and talk great.Darren was are sales person he was wonderfully helpful. He went over the new cars and was able to answer all? Great dealer I would highly recommend this place to any one who ask. If you go to Ohare Hyundai make sure to ask for Darren. I'm sure you will be made to feel special More

I had a great experience at this Hyundai dealership. Buying a car always takes more time than you want, but Angel was very enthusiastic and friendly. He answered the questions I had quickly and complete Buying a car always takes more time than you want, but Angel was very enthusiastic and friendly. He answered the questions I had quickly and completely. The financing was done quickly and left up to me on the choices I wanted to make. I would definitely recommend this dealership. More

Staff was great and helpful. A little understaffed when we went to purchase our new car, and it took longer than normal, but the staff there was still great to work with, friendly, helpful etc. Family end we went to purchase our new car, and it took longer than normal, but the staff there was still great to work with, friendly, helpful etc. Family ended up purchasing 3 cars within 2 weeks. I will be recommending this dealership and our salesperson Darren to others! More

Angel was extremely personable and we immediately felt comfortable working with him. He was very patient in letting both my wife and I test drive 2 vehicles, and carefully explained many features of both comfortable working with him. He was very patient in letting both my wife and I test drive 2 vehicles, and carefully explained many features of both. He assisted us in applying for the graduation discount on financing, and fought to be our advocate for the best price possible. More

My Experience at O’Hare Hyundai was excellent. The employees were great, very easy to work with, and personable. Even the employees not directly involved in my purchase were very polite and friendly. employees were great, very easy to work with, and personable. Even the employees not directly involved in my purchase were very polite and friendly. At no time during my time in the dealership did I feel uncomfortable or rushed to make a decision. I felt as though the staff truly wanted to assist me in finding the perfect car for me. I left the dealership with a great car that I absolutely love! I found the gas mileage and the sleek appearance of a new car that I was looking for. I would recommend the dealership to anyone looking to purchase a new or used vehicle. The experience was exceptional and will return for service and car care. More

I was conducting a national search for a green 2004 Honda Element preferably to be located in a low pot-hole, low road salt, low hurricane/hail damage state and if necessary I was willing to travel for the p Element preferably to be located in a low pot-hole, low road salt, low hurricane/hail damage state and if necessary I was willing to travel for the purchase if the car, condition/mileage, and price were right. I had decided to use local dealerships in this pot-hole, road-salt, hail-damaged locale to practice my negotiation skills. I selected both private sellers and dealership staff on whom to practice without any intent to purchase on the spot. I pulled in to the twin O'Hare Honda Hyundai dealerships and do my delight found there were no "sentries" posted at the gate (commonly called 'vultures') for which my thought was, "Ahhh, laid-back - just the way I like it." I swept past a receptionist after spotting a "white shirt" (whom I later found out was the manager) and asked to talk with someone about a used 2004 green Honda Element I saw advertised and wanted to test drive. He introduced me to sales representative, Ernie Loma. Ernie's friendly and respectful manner was a good match for my intention to "practice negotiating" to benefit my national search. He made direct eye contact without any "sizing me up" affectations, extended his hand in a firm cordial handshake, and complimented me on matching his firm grip. After locating the key, he mentioned that the car was just recently accepted into inventory having been solely owned by an employee. I have been conducting an intensive search for the past several weeks, 3-4 days a week for several hours each day on the internet, using owner blogs, trend blogs, car rating services in addition to CarFax, Kelly Blue Book, NADA and Edmonds and knew that the 2004 Element was the highest rated of all of the years of the car. I also knew what to check under the hood in the engine compartment, on the under-carriage, in the tire storage well, on the upholstery, windshield seatings, and had a checklist of what to look for to make sure that all of the vital creature comforts were present (driver's armrest, headrests, floor mats, driver's manual, etc.) After the test drive, I systematically addressed my 'checklist.' I looked into the engine compartment, found it clean, so clean in fact that I had to re-insert the oil dipstick several times before I could actually see the oil glisten rather than measure the oil level by a dark residue. There was no dark oil residue. I knew I had found a possibility of a "keeper car" in my own locale. Getting down on "all fours" I laid on the ground and slid under the car to find it had been well cared for and even the catalytic converter had no rust. I found no evidence of flood damage in the tire compartment, no hail damage on the body, and found only some careless key damage on the hatchback door handle that looked quite recent. Ernie printed out the CarFax report and handed me a multi-page document revealing exceptional car care history. I decided to call my family "life-lines" to get some input. The family feedback was an overwhelming "GRAB IT!" Ernie Loma's invitation, "What has to happen to make this YOUR car?" left the discussion open and easy to have. There must have been some inventory error, as the price of the car might have been mislabeled and was lower than I had found on my national search; never-the-less I wanted to try to negotiate some service options. When I actually used my calculator to determine that the error was strongly in my favor, heard the feedback through Ernie Loma from the dealership manager ("white shirt") on my negotiation requests, I extended my hand to Ernie and shook on the deal. Sitting down with Dan Chatfield, the Hyundai Finance Manager I found a relaxed, engaging conversationalist who made the details of the closing easy to accomplish. He both attended to details while educating me on the relationship between all of the pieces. After entering the dealership with no intent to "buy on the spot", I left the dealership lot with an exceptional vehicle in design and engineering, maintenance, history, and customer service from Ernie and Dan in addition to the manager, whose hand was symbolically extended by honoring the posted, advertised price for the vehicle despite the inventory listing error instead of disputing it to me as the potential buyer. Thank you, O'Hare Hyundai team for assisting me to accomplish my time-sensitive goals, treating me in the respectful manner which made it more likely to finalize my plans at your doorstep. I was happy to leave the lot without having to wade through any "sentries at the gate" and no "piles of vulture feathers" were left in my wake! Even though I live closer to other dealerships in the Fox River area, I am more likely to have the service continue with O'Hare service department. More