AutoNation Hyundai O’Hare

Dan, the finance manager, was excellent to work with. We were in and out of his office and completely satisfied in under a half hour. He explained all of our options, made the sales push, and then respected were in and out of his office and completely satisfied in under a half hour. He explained all of our options, made the sales push, and then respected our decision not to upgrade our warranty or purchase additional options. He hit the right combination of persuasive without going over the top into annoying. Very efficient and truly expedited the process for us, saving lots of time. I rated the overall experience as Good only because we had to wait awhile before seeing Dan. The dealership was exceptionally busy that evening. More

My wife and I are thrilled with our experience at O'Hare Hyundai. Our Sales Representative, Darren Conwell, was a pleasure to work with. He knew the product and patiently showed us multiple cars. He gave us Hyundai. Our Sales Representative, Darren Conwell, was a pleasure to work with. He knew the product and patiently showed us multiple cars. He gave us space when we needed space and was there when we had questions. As we started to move along in the process, Mark Januszkiewicz also became involved and was equally enjoyable to work with. We gave them a number that we could do and they worked things around to ensure that we got all that we wanted for the price that we could afford. Dan Chatfield was our final contact, the Finance Manager, and he made the paperwork part of the deal enjoyable, yet informative. We could not be happier with our experience with O'Hare and would highly recommend it to anybody. More

Overall my experience at the dealership was fair. I would have liked the price of the car I bought to be lower, and they weren't good on negotiating. The salesman was very nice, and he did try to accom would have liked the price of the car I bought to be lower, and they weren't good on negotiating. The salesman was very nice, and he did try to accomodate me. His manager Mark was not as friendly and not as polite and accomodating. More

We needed a car an we're very confused about the best model for us due to my back problems. After driving several vehicles for a few different visits, we decided on a Santa Fe. I was worried that it woul model for us due to my back problems. After driving several vehicles for a few different visits, we decided on a Santa Fe. I was worried that it would not fit into our budget, but the team at O'Hare worked together and made it work. I LOVE my Santa Fe. Thank you More

I went to look for information about purchasing a car. I left with a great on a used 2010 Hyundai Elantra. Sarge and Dan worked extremely hard to get me what I was asking for. It was a great customer experi left with a great on a used 2010 Hyundai Elantra. Sarge and Dan worked extremely hard to get me what I was asking for. It was a great customer experience and if anyone were to ask me I would tell them to talk to Sarge and Dan. More

Michael as great-very friendly and willing to wok out a reasonable price on the trade in and on th car i wanted to purchase. He told me everything i needed to know as well. Everyone in this building was reasonable price on the trade in and on th car i wanted to purchase. He told me everything i needed to know as well. Everyone in this building was beyond friendly. More

Bob was referred to me and he took great care in finding what I wanted, had it ready for my test drive, offered refreshments while I was waiting for price info etc. The financing went very smoothly, the what I wanted, had it ready for my test drive, offered refreshments while I was waiting for price info etc. The financing went very smoothly, the additions I had done were ready for my car pick-up 3 days later, no hassels. Bob showed me around service area, introduced me to service people, then showed me how to use all the new features on the car - saved lots of reading and searching time in the mountain of manuels. I was able to use the bluetooth phones immediately and the navigation system. Didn't have to fumble with books etc to learn. Everyone was friendly and saying hello and was I being helped or could they help. Much nicer than some other dealerships. More

I have never had as great an experience in a dealership as I have had at O'Hare Hyundai. Darren Conwell shatters the stereotype and the negative connotation of the salesperson. Darren was extremely patie as I have had at O'Hare Hyundai. Darren Conwell shatters the stereotype and the negative connotation of the salesperson. Darren was extremely patient during my car search. He allowed me to test drive a number of vehicles, and he did so without a hint of displeasure over how long it took. Darren genially accommodated my indecision and the exchange between me and my many family members who joined me at the dealership. I have never met a salesperson who didn't try to vigorously push a sale until I met Darren. Twice before I visited O'Hare Hyundai before the day I finally purchased my new car, and both times Darren was composed yet accommodating. Darren earned my respect through his confidence and his respect of my independence. I could not have had a better experience. Darren was both knowledgeable and helpful; he was both patient and eager to help. Darren provided me with the rare great dealership experience, and he allowed me to find the best car in the 2012 Hyundai Sonata 2.0T. Likewise, Dan Chatfield, the finance manager at O'Hare Hyundai, was equally as pleasant and accommodating as Darren. Dan didn't waste my time when it came to finding a price that would work for me. Dan made the car-buying process smooth and the paperwork effortless. I waited more than a month to write this review so that I could remain objective and not be overly influenced by my jubilance at having a new car. While my 2012 Hyundai Sonata still very much excites me, I am confident that I had a truly memorable experience at O'Hare Hyundai; one that many people don't experience at other dealerships. Thank you Darren and Dan! More

Customer Service: I gave a rating of 5 because Mike was very helpful and friendly, and even synced my phone up with the car after the purchase. Quality of Work: I brought my car in after to have the ru very helpful and friendly, and even synced my phone up with the car after the purchase. Quality of Work: I brought my car in after to have the rust protection and remote starter installed, and it was done promptly with no problems, as promised. I gave a 5. Friendliness: Both Mike Obal (sales), and Robin of the service department were friendly and helpful. Friendliness worthy of a 5 rating. Overall Experience: This is also a 5 because of the ratings in the other categories. Price: I researched some local dealers, and I think I got the best price at O'Hare Hyundai. 5 More