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AutoNation Hyundai O’Hare
Des Plaines, IL
927 Reviews
For Hyundai shoppers in the Chicagoland area, there is no better place for new and used Hyundai cars and SUVs than AutoNation Hyundai O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Hyundai cars and SUVs in the Greater Chicago area. With many of the latest new Hyundai in models in-stock, we are sure to have the perfect one for you. And with our exclusive lease and finance specials, getting behind the wheel of a new Hyundai is easier than ever! So whether you're trading-in for a new Hyundai car or SUV, or getting behind the wheel of a Hyundai for the very first time, be sure to visit AutoNation Hyundai O'Hare today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 927 reviews
May 13, 2013
I just wanted to pass on some great news regarding your Finance Manager, Brian Wheeler. My wife and I bought a Sonata on Friday, May 10, and we had the pleasure of working with him. He made the often-times Finance Manager, Brian Wheeler. My wife and I bought a Sonata on Friday, May 10, and we had the pleasure of working with him. He made the often-times dreaded task of searching for a new car a fun, delightful experience. Brian was not only knowledgeable; he was easy to work with and provided great service. His sense of humor clicked with mine and my wife and I thoroughly enjoyed his personality. You should know he is an asset to the O’Hare Hyundai dealership and I would absolutely buy another vehicle from him. Because of this experience, I will recommend this dealership to my friends and family. Warm regards – Bob and Barb Dary More
by daryqueen123
Employees Worked With
Brian Wheeler
May 05, 2013
Just picked up our new Hyundai Accent from O'Hare Hyundai. Great buying experience and super customer service. Darren and Brian made us feel very welcomed and they are just great people. Highly recom Hyundai. Great buying experience and super customer service. Darren and Brian made us feel very welcomed and they are just great people. Highly recommend to anybody in the upper Midwest looking to get a Hyundai. Great car too. More
by wernecke
Employees Worked With
darren and Bian
March 12, 2013
i had bad credit. i understand it was hard to get me financed. should not have given me the runaround for three days. was told to put down a $400 deposit on a car. got a call from bob. i was told they n financed. should not have given me the runaround for three days. was told to put down a $400 deposit on a car. got a call from bob. i was told they needed a phone bill. i only have a cell. i asked if another bill would be o.k. bob said yes. i drove all the way there. before i could take the bill out, i was told the deal could not be made. big waste of my gas and my time! More
by wilmette1
Employees Worked With
Bob Gold
March 09, 2013
I purchased a Hyundai at O'hare. The overall purchase experience was good, however after I gave them all 10's on the Hyundai Dealer Survey all customer service was gone. I finall tried to contact the own experience was good, however after I gave them all 10's on the Hyundai Dealer Survey all customer service was gone. I finall tried to contact the owner Kevin Mize. He could not be bothered to call me back!!!!!! He had Steve Foresta call me back instead. All he wanted to do was argue with me. He finally listened and said he would call me back which he did. He promised someone would call me back the next day. No one did (no missed call or message on my cell phone). I again reached out to Kevin Mize. Again no response from him!!! Steve called back and continued to argue! He told me my wife had said something that she did not. He call me a liar. When I said "Isn't the customer always right?" He stated "NO"! This seems to be the O'hare motto. Make the sale, then forget the customer!!! NO CUSTOMER SERVICE!!!!!!!!!!!!!!! More
by ingo
Employees Worked With
Steve Foresta
January 14, 2013
I drove here on a Saturday around noon to check out some cars I saw on their website which appealed to me. Alerted Tom I would be there around noon and I arrived right at that time. Waited 15 minutes to e cars I saw on their website which appealed to me. Alerted Tom I would be there around noon and I arrived right at that time. Waited 15 minutes to even speak to Tom and then he told me it would be another ten minutes as He was finishing up with another customer. He pointed out the car I was looking at and I went and took a look while he finished up. I drove the car, and it wasn't to my liking. I test drove two others and then found one I liked. Tom and I negotiated the price along with some touch up work to be done and I thought I was set. I already had financing in place, but they pushed me to fill out a credit form telling me it would only be a "soft" hit to my credit as they were going to try to get me a lower rate. I sat there for over two hours getting the "It will be a few moments..." more than a few times. Finally, after that time, the finance manager came out and told me that he had one other place to check, but the rate was coming in higher than I already had in place and since my bank was already closed, if I wanted the car right then, I'd have to sign for the car at a higher rate and then go back to my bank to get the lower rate. I declined and told them to contact me when they had it figured out and asked for my key back. He rolled his eyes at me, which he also did at other buyers while I was waiting, and walked away. Never heard back from them again....Plus, I now have six "Hard" inquiries to my credit that I have to clean up. DO NOT waste your time..... More
by MCommo
January 01, 2013
Heard good reports on this dealership from my neighbors. Went in to purchase a 2013 Sonata and met Bob Gold. There is no pressure to buy. He made sure I was looking at the right model and it had the featu Went in to purchase a 2013 Sonata and met Bob Gold. There is no pressure to buy. He made sure I was looking at the right model and it had the features that I wanted. Did a test drive and showed my the handling of the car. The dealership presented me with a great offer for purchase and a fair trade in figure for my car. John Gavin in finance came up with a finance package totally based on what I expected for my budget. I would highly recommend this dealership to anyone looking for a new car. More
by ChiCub2000
Employees Worked With
Bob Gold
November 26, 2012
Thank you, Darren, for a wonderful car buying experience. And thanks for hanging in there through all my various visits and questions. I appreciate working with a patient, upbeat and professional salespers And thanks for hanging in there through all my various visits and questions. I appreciate working with a patient, upbeat and professional salesperson who knew his product very well. I loved the fact there was no pressure, actually that's why I returned to O'Hare Hyundai to purchase my beautiful Tucson. Everything was explained as to how all the "bells and whistles" worked. I would definitely recommend your dealership and especially Darren. First pleasant buying experience I've had. I'm loving my Tucson. More
by roseannetc
Employees Worked With
Darren Conwell
November 16, 2012
Bob was so friendly, not pushy like some sale people I've dealt with before. He understood when I left to go home and think and was shocked when I came back so quickly. The level of service he provided was b dealt with before. He understood when I left to go home and think and was shocked when I came back so quickly. The level of service he provided was beyond my expectations. He called me several days later to make sure I was enjoying my new car, which I am. Gina was so helpful when I dealt her online and thru emails. She kept in communication with me, but respected my boundaries. She was not pushy and did not overload my email box with stuff. She communicated with me respectfully as I made inquiries. The staff at O'Hare Hyundai was great. I love my new car and I look forward to being in the Hyundai Family. More
by Fredschll
Employees Worked With
Bob Gold, Gina DiGiacomo
October 21, 2012
Initial contact and test drive was with Tony. He was low pressure, knowledgeable and friendly. Had to leave and absolutely no pressure to keep me there or buy. Very pleasant. Returned later that day, Ton pressure, knowledgeable and friendly. Had to leave and absolutely no pressure to keep me there or buy. Very pleasant. Returned later that day, Tony was busy with another customer, so he passed me to Darren. Again, friendly and low pressure. Darren was patient, knowledgeable and down right helpful. Not my typical experience to a dealership. Bought the car that day. Great group of folks. More
by kkwp00
Employees Worked With
Darren Conwell
October 13, 2012
The purchase experience was good. However after we gave them top marks in the survey from Hyundai the customer service was very very poor. Calls took days to be returned. My latest question (4 weeks ago) h them top marks in the survey from Hyundai the customer service was very very poor. Calls took days to be returned. My latest question (4 weeks ago) has yet to be answered. I am sooo disapointed!!!!!! More
by ingo
Employees Worked With
Keith Burgess
