AutoNation Hyundai O’Hare

Great Car..Great Salesman.. Sleezy Finance Department I was extremely satisfied with my salesman Brian and I love the car. He was very helpful and took the time to go through the vehicle with me and answe I was extremely satisfied with my salesman Brian and I love the car. He was very helpful and took the time to go through the vehicle with me and answer all of my questions. He did a great job. It was the second half of the experience that i was not happy with.. I was not happy with the Finance Department and believe he tried and succeeded in taking advantage of me. I wast told that the bank would not finance my rates if i didn’t purchase some of the warranties that he was offering. After speaking with a friend who is in finance for another dealership he informed me that that is not true and i am in no way obligated to purchase anything other then the actual vehicle. This was very sneaky and underhanded especially because he assumed i didn’t know better. If I am making a large purchase from a creditable dealership I am banking on honesty, and credibility that I would hope your company sets a standard by. I felt that his tactics to make a “sale” were sneaky and underhanded and it makes me wonder if the whole dealership operates this way including the service department. This is the 3rd car my household has purchased from Ohare Hyundai and most likely will be my last. Shame on me for taking his word for what i supposedly needed. He made the sale and gained a small amount of money in commission but unfortunately the dealership lost a customer for life which is a shame because that couple thousand dollars in no way makes up for the difference my household may have spent in purchasing new cars in the future. I have also tried numerous times to receive the General Manager’s e-mai address and not one employee would give it to me when he was unavailable. More

Great Dea Darren and Curt are wonderful to work with!! What a great experience thanks to them!! They were very helpful but not once did we feel pressured. We Darren and Curt are wonderful to work with!! What a great experience thanks to them!! They were very helpful but not once did we feel pressured. We had been to many other dealers but didn't feel as comfortable. Darren is awesome and made sure we had all the information we needed on the car we were interested in. Everything was perfect with the car. He went out of his way to make sure all was in order for us. He is very professional and takes care of his clients well. Curt was also helpful with the process and made sure all of our questions were answered. More

awesome super wonderful AS LONG AS I LIVE HERE I WILL ALWAYS COME BACK TO THE SAME LOCATION Best car dealership I have dealt with in years super wonderful AS LONG AS I LIVE HERE I WILL ALWAYS COME BACK TO THE SAME LOCATION Best car dealership I have dealt with in years More

Got the best deal !!! This is the place to go for all your car needs. The staff is there to assist you make your decision, answer all your questions, they don't push or rus This is the place to go for all your car needs. The staff is there to assist you make your decision, answer all your questions, they don't push or rush. They provide all options available to you, thoroughly explains everything in the process The staff are very professional and courteous My salesperson was very patient I love the follow up calls I didn't feel like I was on my own after the purchase I feel confident that someone from the dealership will be able to answer questions if I ever need to. More

Can't take their word. Get EVERYTHING in writing! Visited this dealership several times looking at a used 2009 Sonata for our daughters to drive. We made a deal with our salesman, Bob Gold. We signe Visited this dealership several times looking at a used 2009 Sonata for our daughters to drive. We made a deal with our salesman, Bob Gold. We signed the bill of sale along with the manager. Bob shook our hand and said "thank you for your business". We were to come back the next day with a check from our credit union. We called Bob the next day to set up a time to come over and pay and told him we had our check. We called since it was his day off. He scheduled us for 7:30pm. At 7:00pm he called to tell us they sold the car to someone else. Besides the fact we were upset they sold the car we made a deal on, they offered no solution. No offer to exceed our expectations. It was simply, "we sold your car. Not much else we can do." We went to the dealership to complain and the manager said the paper we signed was nothing more than a price guarantee. He also said we visited the dealership 3 or 4 times and we should have bought the car sooner. There's more to this story that's upsetting but I believe you get the idea. I since found out through other reviews that my situation is not uncommon here. What they did with us is common business practice there. If you absolutely feel you should visit them for a new or used car, get as much in writing as you can because a bill of sale, handshake and a thank you isn't enough with them unless your handing over your payment. More

Buying Experience Everything was great! Everything was above board and professional with no games. John Kraniotis, the salesman, was exceptional in his explanation of Everything was great! Everything was above board and professional with no games. John Kraniotis, the salesman, was exceptional in his explanation of the features of the car. More

Great service. As mentioned before, Darren Conwell was as cordial and accommodating as could be. No pressure. Just wanted to make sure I would be satisfied with my p As mentioned before, Darren Conwell was as cordial and accommodating as could be. No pressure. Just wanted to make sure I would be satisfied with my purchase and indeed I was and am. More

2016 Elantra, Yay! Choosing the 2016 Elantra was easy. We already knew Hyundai's reputation, and after a fun test drive, Brian was able to find the right interior and ex Choosing the 2016 Elantra was easy. We already knew Hyundai's reputation, and after a fun test drive, Brian was able to find the right interior and exterior combination we desired. We took a road trip in it the very next day. More

good shop provided a very good and nice service in a very friendly atmosphere. sale person has adequate knowledge about the product, and did a very good d shop provided a very good and nice service in a very friendly atmosphere. sale person has adequate knowledge about the product, and did a very good demonstration. More

I'm very satisfied with the purchase of my vehicle. The staff was very friendly, helpful, and professional. They went above and beyond to make sure we were receiving the best deal on the vehicle I purch The staff was very friendly, helpful, and professional. They went above and beyond to make sure we were receiving the best deal on the vehicle I purchased. They were very understanding and over all made the experience of purchasing a car a good one. More