AutoNation Hyundai O’Hare

Sales personnel was professional and courteous, answered every question that I presented concerning the purchase of the Palisade with assurance and confidence in their ability to deliver a reliable and depe every question that I presented concerning the purchase of the Palisade with assurance and confidence in their ability to deliver a reliable and dependable product. More

We visited AutoNation Hyundai O'Hare to test drive, not purchase in the moment, a 2023 Hyundai Santa Fe. As Mazda owners, we expected we'd also test drive the CX-50. Our salesman, Beto, was friendly purchase in the moment, a 2023 Hyundai Santa Fe. As Mazda owners, we expected we'd also test drive the CX-50. Our salesman, Beto, was friendly, knowledgeable, and confident - a true professional. He quickly introduced us to the General Manager, who was equally professional. As we began discussing pricing, we decided we didn't need to consider the Mazda CX-50 (another great model, I am sure). Beto and his GM worked with us to get us a price we appreciated and a finance offer we couldn't pass up. All of this, combined with a great standard warranty, we knew we were making the right choice. Note - the finance guy's demeanor and service were equally impressive! A final note of the outstanding service we received - we had a little trouble getting one of the license plates off the vehicle we were trading in. Beto let us know he'd have his service department take care of it in the morning, and we could stop by and get the plate then. To my surprise and delight, he called me to let me know the plate was ready and he'd bring the plate to our house and put it on our new car! I'll be using AutoNation Hyundai O'Hare for our service needs, and trust I'll shop again with this team. More

General manager, James and service manager, Andy are incompetent and negligent. They are ruining what use to be a decent dealership. Hyundai autonation cannot service the vehicles they sell. This, purch incompetent and negligent. They are ruining what use to be a decent dealership. Hyundai autonation cannot service the vehicles they sell. This, purchase agreement is breached. I have contacted my lender to examine Hyundai autonation deceptive practices and consider no longer making loans for automobiles purchases from Hyundai autonation. Place is terrible More

It was the WORST. ..3-1/2 hours for an oil and filter change with an appointment ..3-1/2 hours for an oil and filter change with an appointment More

Darren was a pleasure to work with. He understood what I wanted and went above and beyond to help me. I went in looking for one vehicle and ended up with a nicer one Darren again was He understood what I wanted and went above and beyond to help me. I went in looking for one vehicle and ended up with a nicer one Darren again was easy to work with and knows how to treat people. The used car sales gentleman (forgot his name) was very nice and kind also. Went out of his way to introduce himself. Everyone was very professional and easy to work with. Very happy with my purchase of my new vehicle. would highly recommend this dealership. More

Been there a couple times for minor service appointments. Been a good experience each time. Been a good experience each time. More

The man helping us at the desk was nice but I had testing done on my truck because of a recall, and it took 6 hours for them to call us to pick up my truck. No work was done otherwise. done on my truck because of a recall, and it took 6 hours for them to call us to pick up my truck. No work was done otherwise. More

Service advisor was great and very helpful. When calling in long time to answer phone or it goes to answering machine. When calling in long time to answer phone or it goes to answering machine. More

My first time at this dealership and I will definitely be back. Lawrance was exceptional. You should hire more people like him. back. Lawrance was exceptional. You should hire more people like him. More

It is always such a pleasure to work with AutoNation. Randy and Kyle were amazing. Great to work with and they diagnosed my car's problem and fixed it. I always feel confidant that they will take good Randy and Kyle were amazing. Great to work with and they diagnosed my car's problem and fixed it. I always feel confidant that they will take good care of me and my car. Randy took me for a test drive to show me that my car's issue was resolved. The car was returned back to me washed. They even sent an Uber to pick me up as I live 25 minutes away. Great doing business with them! A++ More