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AutoNation Hyundai O’Hare

Des Plaines, IL

4.5
927 Reviews
For Hyundai shoppers in the Chicagoland area, there is no better place for new and used Hyundai cars and SUVs than AutoNation Hyundai O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Hyundai cars and SUVs in the Greater Chicago area. With many of the latest new Hyundai in models in-stock, we are sure to have the perfect one for you. And with our exclusive lease and finance specials, getting behind the wheel of a new Hyundai is easier than ever! So whether you're trading-in for a new Hyundai car or SUV, or getting behind the wheel of a Hyundai for the very first time, be sure to visit AutoNation Hyundai O'Hare today!
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1509 S River Rd

Des Plaines, IL

60018

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Showing 927 reviews

July 19, 2022

Awesome service especially my sales agent Matthew I’ve purchased many cars ,this was one of the best experiences I’ve ever had all my concerns were addressed in a professional timely manner by the service More

by A.B.Anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew sales agent, Brent sales manager
Jul 19, 2022 -

A.B.Anderson responded

Thank you again great job

July 19, 2022

I had never been there but was looking for a low mileage Santa Fe.and I was pleasantly surprised by the whole experience. More

by Tgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom was very nice and no pressure to buy what so ever.
Jul 22, 2022 -

AutoNation Hyundai O’Hare responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 14, 2022

Bought a bumper to bumper 100k 10 year extended warranty that apparently does not get recognized by the general manager. Walked in needed to have the gas locking mechanism replaced as well as the steering w More

by Gregogorkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Campbell
Jul 16, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 346-0144 -- we hope to hear from you soon.

July 13, 2022

Not very customer oriented. Made me feel like I was stealing from them during free oil change.. I will not return for other than complimentary service. More

by leodietlin20
Recommend Dealer
No
Employees Worked With
Gary
Jul 16, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Hyundai O'Hare take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (847) 346-0144 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 11, 2022

Dropped off and picked up my car as scheduled. Office staff that I worked with were extremely nice. More

by vwhite12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No names to be provided.
Jul 12, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2022

Prompt, honest and friendly service. However, my other dealer took the time to vacuum and spruce up my car before returning it, they don't. They also didn't call me to tell me my car was More

by kjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Jul 12, 2022 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 346-0144 -- we hope to hear from you soon.

July 11, 2022

I like the dealership itself and the people along with the service I received! However, I cannot give 5 stars for a couple of reasons. #1 - the process for scheduling an appointment is tedious and time-c More

by lstock21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Duffield
Jul 12, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 346-0144 -- we hope to hear from you soon.

July 07, 2022

Kevin the manager and his team are super polite and friendly great experience in the repair shop More

by Tigbet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and I am sorry can’t remember the names of the other people
Jul 08, 2022 -

AutoNation Hyundai O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Jul 08, 2022 -

Tigbet responded

You deserved it!

July 07, 2022

Drop off my car for service the night before. The day of the service it was after 4 pm and they had not called me. When I called, they hadn't even checked the box where we leave the keys at night More

by autonation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AutoNation Ohare
Jul 08, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Hyundai O'Hare take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (847) 346-0144 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 04, 2022

Very nice experience. Everyone was helpful and courteous. Comfortable waiting room. Very clean washroom. Great cup of coffee while I waited. More

by Tony Janicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3 different guys; don't remember their names; all were great
Jul 05, 2022 -

AutoNation Hyundai O’Hare responded

Hi Tony, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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