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AutoNation Hyundai O’Hare

Des Plaines, IL

4.4
907 Reviews

1509 S River Rd

Des Plaines, IL

60018

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Showing 907 reviews

December 26, 2022

Service is great, a complimentary shuttle would be great addition. I must say I went for a battery replacement and the price was too much comparing to other brand dealers. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember names
Dec 27, 2022 -

AutoNation Hyundai O’Hare responded

Hi John, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

December 22, 2022

I my go to dealer for oil change. Always very fast service. No complains except that promotional coupons should be in your customer account. Paper is easy to lose or forget. More

by Angelicagarcia28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't recalll
Dec 26, 2022 -

AutoNation Hyundai O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2022

The staff at this location are extremely helpful and knowledgeable. Their service department is top notch and I'll definitely be using them to service my vehicle for now on. I will be referring everyone More

by Jimmyarmstrong0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
Dec 26, 2022 -

AutoNation Hyundai O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2022

The dealership was under construction and not very well set up for employees to streamline the process. More

by DSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Dec 26, 2022 -

AutoNation Hyundai O’Hare responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 17, 2022

No problem with the dealership perse however I did not appreciate that I had to repair my own tire that had a nail in it when the car was sold to me with that same tire being low on air by a few pounds an More

by demeasjames
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stepan Dobrianski
Dec 20, 2022 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 346-0144 -- we hope to hear from you soon.

Dec 23, 2022 -

demeasjames responded

Helo, thank you for the offer in making contact with you. However, my work hours don't coincide with phoning you anytime soon. Any necessary information can be obtained from the selling salesman. As I had stated prior, I overall was satisfied with Autonation and the sale of my vehicle other than the ghosting afterwards. The cargo cover was assured to me by the salesman for the missing one from my vehicle and as for the tire repair it can be water under the bridge because it was a necessary repair that could not wait. The cover is the only thing that I am expecting and my full intentions on purchasing a 2023 Palisade Calligraphy for my daughter are sincere.

December 13, 2022

Took my car in because of a recall and the technician proceeded to recommend an oil change which is fine, however I just had one a few months prior. My car also has a 3 year warranty which covers all oil More

by ashleyszych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre
Dec 15, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai O'Hare. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 346-0144. We hope to hear from you.

December 12, 2022

The service department at Autonation Hyundai OHate is very professional. They welcome you on arrival. The intake process is smooth and efficient. I am a repeat customer of the dealership, in car purchase More

by RAcheter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Andre
Dec 15, 2022 -

AutoNation Hyundai O’Hare responded

Hi Racheter, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 12, 2022

The dealership handled my appointment with accuracy,, efficiency and were very courteous. I was very pleased with the service. More

by Kmcgrath825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 15, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 11, 2022

Very good experience with autonation hyundai. .. They don't charge anything extra and no hidden fees..all are very polite and provide fast service.. More

by Chandrajit04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Dec 12, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 11, 2022

Nice people, open for negotiation. They have a goog amount of vehicles to choose from. Decent car prices. More

by dnbalt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, Brent and Mike.
Dec 12, 2022 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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