AutoNation Hyundai O’Hare

Service Department professional & efficient Will return for service again Appreciate the speedy check in process Friendly staff for service again Appreciate the speedy check in process Friendly staff More

Manuel was professional in his communication with me. He responded to me on a timely basis and answered all my questions. He responded to me on a timely basis and answered all my questions. More

Second visit to John Kraniotis in a month. First was a trade-in for a new car via the Costco Auto program. I had a great experience. Then my second car was totaled in an accident 2 wks later. First was a trade-in for a new car via the Costco Auto program. I had a great experience. Then my second car was totaled in an accident 2 wks later. When my insurance was almost done, I called John and he got me into a new car and out of there in less than 2 hours. Very professional and welcoming, and John automatically extended the Costco Auto pricing. It's very rare to find car dealers that make you feel comfortable throughout the buying process. More

I had a nail on my tire that cannot be patched. Manuel from service was very helpful. He checked if I had a tire coverage, very upfront with pricing, and was able to get it done the same day. Manue Manuel from service was very helpful. He checked if I had a tire coverage, very upfront with pricing, and was able to get it done the same day. Manuel texted me as soon as the car was ready which was much earlier than promised. Thank you. More

I had a terrible experience. I had appointment for normal service (oil change, tire rotation, etc) I was told it would be about an hour. After waiting 2 hours, I had to ask an I had appointment for normal service (oil change, tire rotation, etc) I was told it would be about an hour. After waiting 2 hours, I had to ask and found out my car had not been touched. They said it was a communication error. I left without any service More

Great service! Kyle was friendly, professional and provided good service. Service in the car was great too! Will continue to bring my car here. Kyle was friendly, professional and provided good service. Service in the car was great too! Will continue to bring my car here. More

Kyle went out of his way to help me. I think they did a good job I think they did a good job More

Had appointment for just an oil change. Took them 90 minutes. Usually slow but this was ridiculous. Not enough staff? Took them 90 minutes. Usually slow but this was ridiculous. Not enough staff? More

This was the second time I visited this dealer for an oil change. I believe I will go back to my original dealer. This one - Auto Nation in Des Plaines takes too long - an hour and a half to 2 hours for an o change. I believe I will go back to my original dealer. This one - Auto Nation in Des Plaines takes too long - an hour and a half to 2 hours for an oil change with an appointment. Plus my other dealer washed my car for me. I just don’t have 2 hours to waste for an oil change. More

Great service. Staff worked hard to ensure I could test drive multiple cars and answer all of my questions. Really went above and beyond to help me understand the b Staff worked hard to ensure I could test drive multiple cars and answer all of my questions. Really went above and beyond to help me understand the best financing option for me! More