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AutoNation Hyundai Hilton Head

Hardeeville, SC

4.6
1,819 Reviews
Whether you're looking for a reliable new Hyundai or parts and service for your current car, we're happy to welcome you to AutoNation Hyundai Hilton Head! Whether you live near Bluffton, Hardeeville, Hilton Head Island, or beyond, there is no shortage of new Hyundai cars at our dealer, and you'll understand as soon as you step foot in our showroom. Wall-to-wall Hyundai models, such as the Accent, Tucson, Veloster, and chic Kona subcompact crossover SUV, are waiting to catch your attention! You can also browse a wide range of makes and models in our inventory-or check out our selection of Hyundai Certified Pre-Owned cars. We also offer genuine Hyundai parts and service. With America's Best Warranty, you can buy with confidence.
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51 Auto Mall Blvd

Hardeeville, SC

29927

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Showing 1,819 reviews

November 09, 2023

Very courteous and prompt service with clear explanation of service provided and recommendations for future service More

by sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 11, 2023 -

AutoNation Hyundai Hilton Head responded

Hello Sara, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Hyundai Hilton Head and we hope to be of service again in the future.

November 04, 2023

Worst experience in 35 years buying new cars. Dishonest bait and switch operation, tried to tack on $2K of mystery charges at closing after we agreed on a price. They do the "Secret Manager" back More

by RAS61
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Misty Hutchinson
Nov 06, 2023 -

AutoNation Hyundai Hilton Head responded

Hi there, we regret to hear about your experience with us and completely understand your frustration. If you are willing to give us another chance, Please call 910-483-1234, press zero, and ask to speak with one of our sales managers, Brian, Kevin, Lorenzo, or Tyson, so we can understand your situation better in order to try and turn your experience around.

Nov 06, 2023 -

RAS61 responded

What would be the point of talking to one of your managers, one was smack in the middle of your deceptive bait and switch at the dealership? Speaking of deception, you told me that Hyundai makes you add these items to the auto, I doubt that very much and say this is a blatant lie - if so why wouldn't they be installed at the factory or be included on the sticker? I have an inquiry in on this to Hyundai's corporate offices, I'll update later if I can with the facts. You have no appreciation of your customers, even those buying a $66K luxury auto, they're just sheep to be led to the slaughter. We had an agreement on the price ahead of time for a straight, simple cash sale , and you pulled the rug out at the last minute. I had my bank transfer funds for payment, my insurance agency stand by for a binder, drove 3 hours round trip, and waisted a half day of my valuable time to be subjected to a smoke and mirror act. If you wanted $2K over list price for this auto, fine, just be honest about it and let the consumer decide instead of hiding it in with empty nonsense. Hyundai currently has a $2k Bonus offer to owners of competing luxury brands to try a Genesis, I own 2 cars on the list, and you think this treatment will get folks to switch? And to top it off, my daughter is graduating college in the spring and we plan to buy her a new car as a present. Her first choice was a GV70, so you would have had that sale too. I can fortunately buy any car on the market I want and don't play games or do business with deceitful people, so you can keep your autos thank you! UPDATE: I checked with Hyundai Corporate and they do not require or mandate their Genesis dealers add these extras, so this was just a lie as I suspected.

November 02, 2023

Great experience, Misty went out of her way to get things done. Took longer than I anticipated to get the car, but overall it was worth it. More

by alexandra.barnes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Misty
Nov 04, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 30, 2023

The facility is so clean and nice. Every time I take the car in for service everyone is so friendly. My service advisor Bret Adelman is so nice, friendly and professional and gives gre More

by TiAshiamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Adelman
Nov 02, 2023 -

AutoNation Hyundai Hilton Head responded

Thanks so much for the warm recommendation of the team here at AutoNation Hyundai Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

I appreciated the quick review of items to be addressed. Once started, vehicle was done thoroughly and quickly. More

by agenergy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy with dark hair
Oct 29, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

October 26, 2023

Friendly and efficient. Worked fast on the car. I would recommend them to anyone anytime. More

by SUGRMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do, not, remember
Oct 29, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

Our recent experience at Auto Nation Hyundai HHI /Hardeeville was incredible! Christopher Gallagher was very pleasant and easy to work with. He made the process so smooth, answering all of our ques More

by aprilkanner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gallagher
Oct 29, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2023

Car needed to be assessed and fixed. Took over a month to be even seen, despite being told it'd be looked at and an estimate given after 7-14 days. No one ever answered in service dept. More

by Shindachan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
manager (female)
Oct 22, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 18, 2023

When I called lady wasn’t very caring and told me this n that When I got to service. They were great Still up on the end but hopefully nothing will happen again on this and I can do my driving with no i More

by Teresa3254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Britt. And CJ. In sales
Oct 20, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 12, 2023

Great service and great people. Got me in and out in a very timely manner. Ashley was very friendly. Bret was very helpful when I set up my appointment. More

by john.mcgrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Parker, Bret Adelman
Oct 13, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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