AutoNation Hyundai Columbus

Overall, a great experience with the sales staff and finance staff. However, I think that the detailing department needs some improvements. There folding rest arm in the back seat had liquid candy all o finance staff. However, I think that the detailing department needs some improvements. There folding rest arm in the back seat had liquid candy all over the inside cup holder. The headlights had a haze that I was able to remove some with toothpaste(peroxide and baking soda do the trick). Also note that the gas tank was only a quarter full. Maybe a good idea to fill when someone buys a car. Just my opinion. More

Team took care of a difficult problem with my vehicle and kept me informed each step of the way. kept me informed each step of the way. More

i went to this dealership because of a vehicle they had online for sale, when i arrived was told that they were not going to sale that vehicle. found another vehicle onsite and asked if i could look at it, online for sale, when i arrived was told that they were not going to sale that vehicle. found another vehicle onsite and asked if i could look at it, was told i could not have the keys to look at it because they had someone that was suppose to show up and look at it, i told them you have a cash buyer here now and your turning me away for a maybe buyer, said scheduled person should be there at 3 and if that person did not show up they would call me. person was a no show, and dealer did not call me, i drove back and had to go ask again, took 4hrs to complete deal, radio does not work, had them write in a we owe radio on sales paper, but i was never given a date as to when i would get radio repaired, i still cant get an answer. also, dealership was a mess, i seen goodwill with better furniture than what they had, if your going to keep a customer for 4hrs at least make if comfortable, chairs were falling apart, ripped up, folding tables out everywhere. More

Very professional and thorough! The technicians kept me informed every step of the service process. I will try to use this location again in the future! informed every step of the service process. I will try to use this location again in the future! More

Justin was very nice and helpful, he kept me up to date with what was going on with my vehicle. I had a very good experience there. with what was going on with my vehicle. I had a very good experience there. More

Appointment to,do,papaerowrk was made but they weren’t ready. The time was set by them, not me. I toook off work to get there and waited another 30-40 minutes and clearly the manager was not pleasant. It ready. The time was set by them, not me. I toook off work to get there and waited another 30-40 minutes and clearly the manager was not pleasant. It took over a week to get a temporarily tag. I finally got it after a couple of wasted trips. More

Everyone were very helpful and knowledgeable boy the vehicles. They were great with working within your price range as well. I highly recommend AutoNation Hyundai to everyone. vehicles. They were great with working within your price range as well. I highly recommend AutoNation Hyundai to everyone. More

Service Advisor was excellent!! Work was performed timely and auto was ready as promised. Very pleased with every aspect of the experience. and auto was ready as promised. Very pleased with every aspect of the experience. More

Tremaine and Anthony were both extremely helpful! They made sure we were well taken care of throughout the entire process. Anthony took over the sales process because Tremaine had to leave. The transition made sure we were well taken care of throughout the entire process. Anthony took over the sales process because Tremaine had to leave. The transition was as smooth as a baby’s bottom! Still felt like we were get the best care and attention we deserved as customers. Lou, the owner, just a fantastic gentlemen. Came out congratulated us on the vehicle. We had a great conversation about how his sales people ARE NOT NORMAL pushy sales people trying to get you into anything. They offered me to look at several different cars. I bought a Hyundai Santa Fe hybrid.I could not be happier! Thank you to the AutoNation team for being so kind and helpful! I will be sure to send anyone I now buying a car your way! Sincerely, Justin More

After my oil change I opened the engine compartment and it was full of oil in different places. The technician even spilled some oil at the top of my front bumper. it was full of oil in different places. The technician even spilled some oil at the top of my front bumper. More