AutoNation Hyundai Columbus

The Escape I purchased from AN Honda crapped out just at the year mark of having it. I went to AN Hyundai to look at a car I saw online. That car had key fob issues so I couldn't see it. Needing a car AS the year mark of having it. I went to AN Hyundai to look at a car I saw online. That car had key fob issues so I couldn't see it. Needing a car ASAP, I ended up with a car that was more than I planned on spending. Fast forward 2 weeks..there's already an issue with the car. Contacted the 2 people in sales I worked with. Was told to call service for an appt. They couldn't get me in for a week so now I'm frustrated. Sales couldn't help me..."nothing they could do". Went back and asked for the service manager. The Service manager was very nice and had my car looked at right away. Easy fix I'm told..can do it that day and it would be $500 and that was a discounted price. I decided to bring it home and take care of the situation because I didn't have that to spend. Car gets fixed..runs fine for a week. Fiance and his 17 yo daughter are headed north to bring her home from her summer visit. 3 hours into the ride the car bucks and there's a fireball as they're still in the car driving on the highway. Thankfully they both got out okay. The car...not so much. Mind you I haven't had the car a month yet. Haven't even gotten the tags. I have made my first payment. They sold me a car that could've killed them both. And I'm back to not having a car. Never again will I get a car from Auto Nation. 2 cars in 12 months...both ended up being crap. (My Rav 4 lasted me 20 years before I had to get rid of it. ) More

Clean environment, very professional, great customer sevice, very knowledgeable, wait time a little long, overall good. sevice, very knowledgeable, wait time a little long, overall good. More

Even with on going construction they got me in and out in a good time, no issues. a good time, no issues. More

Thanks for my great experience in the service department! Larry was very helpful, and he kept me informed during my car’s service appointment! Thanks for a great first visit! Larry was very helpful, and he kept me informed during my car’s service appointment! Thanks for a great first visit! More

Sales person was great, not that thrilled with management. Car is in good condition but, according to vin, dealer probably had less than $2000 so they made over 300% on deal. But, in these times management. Car is in good condition but, according to vin, dealer probably had less than $2000 so they made over 300% on deal. But, in these times of high used car prices, who knows. I did refer a neighbor and am supposed to get a $100 referral fee. Not received yet. More

Great customer service from all staff especially Termaine Boswell. Friendly staff & all worked to make sure we were comfortable. Boswell. Friendly staff & all worked to make sure we were comfortable. More

So friendly and prompt. Giving a thorough service at a reasonable price. Staff members are very knowledgeable and understanding. Giving a thorough service at a reasonable price. Staff members are very knowledgeable and understanding. More

Great experience and overall easy process. Everyone was nice and helpful. We were in the market for something specific and they helped with everything. Everyone was nice and helpful. We were in the market for something specific and they helped with everything. More

The workers at AutoNation Hyundai of Columbus were super friendly and helpful. They made fixing my car quick and painless! friendly and helpful. They made fixing my car quick and painless! More

We visited the service department and the service was great. Courtney communicated with us daily throughout the process keeping us updated on the progress of our vehicle. great. Courtney communicated with us daily throughout the process keeping us updated on the progress of our vehicle. More