AutoNation Hyundai Columbus

I always get the best care when I visit AutoNation. We use both Dodge and Hyundai. My appointment with Hyundai was very nice this past week. The Service Advisor kept me informed while I was in the d We use both Dodge and Hyundai. My appointment with Hyundai was very nice this past week. The Service Advisor kept me informed while I was in the dealership and after I went home. More

DO NOT buy or lease a car at AutoNation Hyundai. I leased a brand new 2025 Hyundai Sonata N Line less than 2 months ago. The car already has mechanical AND electrical issues. In addition, when I I leased a brand new 2025 Hyundai Sonata N Line less than 2 months ago. The car already has mechanical AND electrical issues. In addition, when I called to ask questions about my tag, I was told that both the guy who sold me the car AND the sales manager that I first dealt with were no longer with the company. Very sus. I was told to reach out to Berlinda, who handles the title department. I called and was transferred to her voice mail. My question was very simple. And yet, she didn't bother ever calling me back. Also, they never submitted my paperwork to BlueLink or MyHyundai. And customer car care for MyHyundai took 23 days to respond to my email asking why my car wasn't registered to my MyHyundai account/app. And when they did, they wanted my DL, insurance card, and proof of sale, which all should have been provided to them by AutoNation at time of lease. This place is shady. Buy somewhere else. More

I was very pleased with the excellent service and the time the service took and I was able to wait for my truck the time the service took and I was able to wait for my truck More

I was pretty impressed with how quickly I was able to drop my car off for service. Larry was not only helpful but very knowledgeable and did a fantastic job of taking note of my car’s issues as well as k drop my car off for service. Larry was not only helpful but very knowledgeable and did a fantastic job of taking note of my car’s issues as well as keeping me informed on the progress of my repairs. This experience has changed 40 years of dreadful feelings I’ve harbored about having to go to a dealer for repairs. More

We have bought several vehicles from AutoNation, formerly Carl Gregory. I must say things were great. Sim Thomas (salesman) was friendly and met my needs. The General Manger JR was friendly and explained eve Carl Gregory. I must say things were great. Sim Thomas (salesman) was friendly and met my needs. The General Manger JR was friendly and explained everything that was on the finance paperwork. My Wife and I enjoyed doing business with AutoNation. Will refer to anyone who is looking for a car. More

this was our first purchase of a Hyundai and they were able to find us the car we wanted. The people at this dealership were very friendly and helpful. Lennox went out his way to help us out able to find us the car we wanted. The people at this dealership were very friendly and helpful. Lennox went out his way to help us out More

I have purchased 8 hyundais from hyundai. 7 from this dealer. No problem yet. Tony is very good at his job. 7 from this dealer. No problem yet. Tony is very good at his job. More

They were able to find the car I really wanted at a price I could afford. They also got the towing package installed. I was pleased with their service, and friendly professionalism. I could afford. They also got the towing package installed. I was pleased with their service, and friendly professionalism. More

Nigel was our salesman and he was very nice, professional, knowledgeable, likeable, and genuine. He helped us over a course of a week to find the car that we loved. Our experience with the entir professional, knowledgeable, likeable, and genuine. He helped us over a course of a week to find the car that we loved. Our experience with the entire process was awesome. We also had interaction with Walter and Paul whom were both a pleasure to work with. More

Managers were rude from the start to finish! Horrid! Someone screwed up the deal, took two months to get my check for my trade in, had to go back to the dealer five times, asked to talk to the G Horrid! Someone screwed up the deal, took two months to get my check for my trade in, had to go back to the dealer five times, asked to talk to the General Manager and he got mad and said he was in meetings, and he waived me off to a sales manager. I asked General Manager to make an appointment to explain what was going on (that two months later I did not have my trade in check) and he got mad and said the sales manager can do everything I can. How dare him treat a paying customer like that. Also when I called, texted, and emailed sales and finance multiple times, they stopped replying and helping fix the problems. Website says come speak to me, the General Manger, with any issues, that is not true. Terrible from sales to service. Cannot believe this happened and not once did the General Manager or Sales Manager even give a xxxx or speak to me about it. I will neve recommend AutionNation Hyundai in Columbus, Georgia, to anyone. I will take my vehicle to another dealer for any future service. Shame on them. Salesman (Hunter) who quit because of management issues and the person who actually did the purchase and finance papers were great, JR, as I finally got him to talk to me and sit down and he made it happen for my $6565 check in an hour (after 2 months). Terrible treatment of a customer (me) who purchased a NEW vehicle. I cannot believe all the managers treat customers this way and they don't give a xxxx about the sales and problems. I am also still waiting for my trade to be paid off so now I have two car payments (trade in on August 13) and my new car. Two payments cause AutoNation Hyundai or whatever accounting office did not get something right. Also, my vehicle windshield was half dirty, plastic wadded up under the passenger seat, and a gash in the center of my steering wheel (I did not notice till 20 minutes later when I got home. Also, they overpaid incorrectly my vehicle tags price, so I have an extra $541 on my car loan that I will see if Hyundais fixes. Overally, where is my interest on nearly $7000 that that kept of my money. I won't get it. Tragic again. Sorry to say, but I am a retired Army officer and retired Federal and how dare they treat me or another like that. Not sure if happens to everyone, but this is my experience there. More