AutoNation Honda Hollywood

Best Car Buying Experience I did my homework upfront, and contacted Mark Scott online. When I went to the dealer there were no surprises, and everyone could not have been more I did my homework upfront, and contacted Mark Scott online. When I went to the dealer there were no surprises, and everyone could not have been more friendly. I would highly recommend working with Mark Scott if you wish to purchase a new Honda in the future. More

best dealer in South florida Best staff and dealer in South florida. They helped me resolve my horrible issue at the autonation in miami lakes. Took care of transferring my deposi Best staff and dealer in South florida. They helped me resolve my horrible issue at the autonation in miami lakes. Took care of transferring my deposit so I won't deal with them and gave me a better car with more upgrades for the same price. They were considerate and made my numbers happen. Ronal the sales man and his manager were absolutely amazing. God sent. Thank you for it all More

Worst car experience ever This was truly the worst experience. If it was the only Honda dealer anywhere I would switch to Toyota after 6 Hondas. Everyone was rude from the awfu This was truly the worst experience. If it was the only Honda dealer anywhere I would switch to Toyota after 6 Hondas. Everyone was rude from the awful salesperson who kept me waiting for hours, to the manager who could care less about my experience, GO ANYWHERE else! More

Great salesman; awful manager Mr. Berman was excellent and professional; His superior "Nick" was loud, obnoxious, accused me of lying, yelled at me loudly in front of other custom Mr. Berman was excellent and professional; His superior "Nick" was loud, obnoxious, accused me of lying, yelled at me loudly in front of other customers and staff stating that even the deal he offered me was "gone." Never been treated like this before at a car dealer. More

Mediocre dealership You'll save thousands at ANY other dealership. Questionably high misc. charges (GAP, dealer fee, other random charges) . Be prepared to hurry up and w You'll save thousands at ANY other dealership. Questionably high misc. charges (GAP, dealer fee, other random charges) . Be prepared to hurry up and wait. They offer you $100 for a referral but when you attempt to redeem it they just smile and offer you a "free" car detail. Save your hard earned money and shop around. More

Horrible experience We were looking for a Honda Civic they have (they still have it a month later) advertised. we called the dealer to find out if they had the car and th We were looking for a Honda Civic they have (they still have it a month later) advertised. we called the dealer to find out if they had the car and they said yes. We got to the dealer 15 minutes after we had called and when we got there Ernie comes with another sales man to tell us "the car was just sold but I have other ones you will like" we also said we couldn't help us personally because he was taking care of another costumer but the other sales man would show us the cars and helps us. I was very upset at this point because I knew he was lying. They showed us this old really overprized Honda 2010 60k miles for $16K so not worth it. Don't waste your time going there. More

My visit to autonation honda in Hollywood, F.L was horrible. First of all, I live in Kissimmee, F.L wanting to buy a car from there but was not willing to travel 4 hours unless it was a good deal, so horrible. First of all, I live in Kissimmee, F.L wanting to buy a car from there but was not willing to travel 4 hours unless it was a good deal, so I call and spoke to Carlos, the sales manager there and he promised a really good deal on honda accord and it was the color i wanted, so I decided to travel there to get the car. Next thing I knew when I got there the deal was off of the table. I was so angry I stormed out of there. My suggestion is if you got a great deal on the phone, please make sure you have it in writing, but that was a horrible thing he done. I will never go back there ever again. Another thing is that place is really getto. More

Unfortunately, I gave this dealer high reviews at the time of my car purchase. It was a very bad experience. A family member of mine made a deal with this gentlemen with regard to my car. I purchased a time of my car purchase. It was a very bad experience. A family member of mine made a deal with this gentlemen with regard to my car. I purchased a 2013 Honda accord ( which I'm having computer glitches with) that should've included navigation and home accessory (access for a garage). The deal also included a lower price than what I purchased it for and the monthly payments were supposed to be lower that what I'm paying for at this time. This deal was via phone and all I had to do was show up at the dealership, work out the numbers, and sign. He gave me a " rate the dealer" form before the entire deal was through. After working out the numbers, I really didn't get a deal, I paid msrp. But that wasn't what I was furious about. Somehow, my monthly bill was exceeding the amount that we TOLD roderick it needed to be at. By that time, I was already at the dealership, signed some documents, and basically I was already a Honda owner. It was the BIGGEST waste of my time (thanks Roderick) I should've gone to another dealership but I was already there for hours and I was over it. I drive out of there exhausted. As I drove in my parkway, I had realized, I was given a 2013 Honda WITHOUT navigation and ( home accessory) garage access. I called him and he said " the monthly payments will increase." Was he kidding? I ended up keeping the car bc I refuse to deal with him or anything he's affiliated with. Bottom line: he's a shark like the majority of the salespeople and our deal was not the same deal we had via phone. I would've never agreed to the deal I have now if this was what he proposed in the first place. More

I called ahead and told the person who answered exactly how much I had to offer and what vehicle I was interested in he said it would be no problem. Then, I drove an hour test drove the vehicle and the man how much I had to offer and what vehicle I was interested in he said it would be no problem. Then, I drove an hour test drove the vehicle and the manager wouldn't negotiate. It felt like a bait and switch type operation. I don't appreciate having my time wasted. That's why I had called ahead and gone through the financing process before showing up. More

When people say that car dealers/salesmen are sharks, I didn't realize how true that statement was! I have never heard of a mandatory warranty to purchase of a new vehicle due to my credit worthiness! didn't realize how true that statement was! I have never heard of a mandatory warranty to purchase of a new vehicle due to my credit worthiness! More