AutoNation Honda Hollywood

The staff was welcoming,willing,try to make you feel comfortable as possible, environment was clean. comfortable as possible, environment was clean. More

I am the happiest person since I got my new transportation Mark Scott and Claudia made me feel like a queen. Buying made easy. I was at ease and happy person. I haven’t car shopping since I can transportation Mark Scott and Claudia made me feel like a queen. Buying made easy. I was at ease and happy person. I haven’t car shopping since I can remember 5-6 years Once again Thanks to those 2 people OH the hitting of GOONG was the best as I always wanted to play on the gong show 😊🚘😎 More

The people that I dealt with were very professional And supportive. When I made the appointment originally, it was just to do a test drive because the car I wanted wasn’t going to be in until the following supportive. When I made the appointment originally, it was just to do a test drive because the car I wanted wasn’t going to be in until the following week. While we were answering my questions and after I did a test ride in a similar car, my planned purchase was delivered. They asked if I would like to process everything the same day and we made it work. I loved how friendly everybody was and I never felt pressured. It was a car. I have been looking forward to for a couple years. Also, since the original plan was just for a test drive, I had my vehicle with me. When we discussed how to have me get the new Honda home and what to do with the vehicle they provided me with storage until I can come back there via Uber or Lyft. A potential pick up was even offered, but I have to work out the schedule because of child responsibilities. We made it all happen without any pressure and I felt very good at the end of the day. The sales and finance staff were wonderful. More

⭐⭐⭐⭐⭐ I had an amazing experience purchasing my new car! Both my salesperson and the finance manager were absolutely outstanding. My salesperson was professional, friendly, patient, and knowledgeabl car! Both my salesperson and the finance manager were absolutely outstanding. My salesperson was professional, friendly, patient, and knowledgeable. He made the entire process easy and stress-free, answered all of my questions, and made sure I was completely happy with my choice. The finance manager was equally exceptional. He took the time to clearly explain all of the financing details, answered every question, and made the process smooth, transparent, and comfortable. I truly felt well taken care of from beginning to end. Their professionalism, honesty, and excellent customer service made this one of the best car-buying experiences I’ve ever had. I absolutely love my new car and highly recommend this dealership, especially the sales and finance team. A well-deserved 5-star experience! ⭐⭐⭐⭐⭐ More

Great work completed by Auto Nation, and Mr . Luc the Advisor. Thank you Have a great day. Thanks Luc the Advisor. Thank you Have a great day. Thanks More

Great customer service and no sales person harassing you to trade in your vehicle for a new one. to trade in your vehicle for a new one. More

On August 1, I brought my vehicle to Honda AutoNation because the check engine light, brake light, and CVT warning light had come on again. During the incident, the vehicle jerked repeatedly and would no because the check engine light, brake light, and CVT warning light had come on again. During the incident, the vehicle jerked repeatedly and would not accelerate beyond 35 mph. Since the problem is intermittent, the warning lights eventually turned off before I arrived at the dealership. When I arrived, I was greeted by a service representative who was unfriendly, did not greet me, and showed little interest in listening to my description of the issue. I had already scanned the vehicle myself and found that the problem appears to be related to the CVT speed sensor. Instead of hearing me out, I was simply told, "We do our own scans here." About two hours later, I received the same response I've gotten before: because there were no warning lights on at the time of inspection, I was told to pick up the vehicle. When I asked what I should do the next time the problem occurs, the service representative told me to "write down in a journal whether it happens in the morning or evening." I have never experienced this level of dismissiveness at any service department. To make matters worse, the inspection video I received was only one second long and showed nothing. I feel that my concerns are not being taken seriously. I am not asking for unnecessary repairs—I simply want the intermittent issue to be properly diagnosed. Based on the diagnostic code I retrieved (P0717), I believe the issue is related to the CVT speed sensor, and I have request that part number 28820-RJ2-003 be evaluated for replacement. Instead, the visit ends with the same response: "Everything is fine because there are no warning lights." Waste of time and uber charges. More

The sales representative Casey and manager Arthur went above and beyond to she their customer service skills was incredible above and beyond to she their customer service skills was incredible More