AutoNation Honda Hollywood

I am extremely please with the service I received from Steven Cohen, Salesman and Andrew, Finance Officer from the Maroone Honda Dealership in Hollywood, Florida. I have never liked the experience of pur Steven Cohen, Salesman and Andrew, Finance Officer from the Maroone Honda Dealership in Hollywood, Florida. I have never liked the experience of purchasing a vehicle because of the agressive, pressure, inconsiderate tactics used by salespersons in the past. I am so happy and excited about by recent experience at Maroone Honda Hollywood; Mr Cohen is professional, attentive, knowledgeable and service conscious; he is a credit to the dealership. Yes I would and have already recommended HIM and the Maroone Honda Dealership in Hollywood, Florida. More

The sales person is good and promised me what he can do , but finance dept confused me. there is vibration problem when applied and released the break while on drive ,as per service rep it is normal and not but finance dept confused me. there is vibration problem when applied and released the break while on drive ,as per service rep it is normal and not a manufacture defect. More

The whole process was easy and enjoyable! Peter never made us feel like we were being attacked by a sale person- there was no sales pitch just a friendly person to answer our questions and guide the proc made us feel like we were being attacked by a sale person- there was no sales pitch just a friendly person to answer our questions and guide the process without pressure. We would definitely recommend this dealer to anybody and will be going back again in the future no questions asked. Thank you Peter and Honda of Hollywood! More

Steven was very helpful from the very begining. He was readily available via phone and email, and I was able to test drive the car I wanted - Honda Accord Coupe - right away. Being that this was a compan readily available via phone and email, and I was able to test drive the car I wanted - Honda Accord Coupe - right away. Being that this was a company car, there were stipulations, which would automatically make the transaction more difficult. Regardless, Steve did everything he could in his power to make the price right - but it was still over the alotted amount. Knowing how much I wanted this car, he went a step further and contacted management. He got management involved and together, they got me into a wonderful Coupe that I have no doubt am going to be very happy with over the next 3 years. More

We contacted Steve on the Internet told.him exactly.what we wanted and by the end of the day we were in our new car. Very honest and easy to deal with. I will be telling friends and family to come to maroon we wanted and by the end of the day we were in our new car. Very honest and easy to deal with. I will be telling friends and family to come to maroone. Thanks again More

The customer service was great; friendliness, respectful, and compassionate people employed at this location. Work ethic was fantastic, as every person I came in contact with at the dealership was thorough a and compassionate people employed at this location. Work ethic was fantastic, as every person I came in contact with at the dealership was thorough and worked in a timely manner. My overall experience was enjoyable and I would recommend anyone to this dealership. Ask for Raphael - he will go out of his way to make you happy. More

my wife needed a car I and call Steven Cohen, Steven Cohen has my most respect as a salesman and a friend. my family and I had bought many cars and trucks from him from every dealer and different car m Cohen has my most respect as a salesman and a friend. my family and I had bought many cars and trucks from him from every dealer and different car maker he has worked for. He is a very trusting person and he will go out of his way to accommodate your needs. I have always had great credit score but due to hard times, this time my credit was not too good but the finance department and all the people at Maroone Honda of Hollywood made it possible for me to be close to my budget. I appreciate this kind of hard working and respectful people, I will recommended this dealer to anybody, and especially Steven Cohen's services. More

Exactly the same thing as bluebillie happened to us in Jun 09 !!! Be careful with the Financial Manager who will tell you that your rate is +2% or more because of your credit. Honda and Maroone shou Jun 09 !!! Be careful with the Financial Manager who will tell you that your rate is +2% or more because of your credit. Honda and Maroone should take this dealer out of business for it dirty tactics. More

My husband and I made a great internet deal through the "internet department" of Maroone Honda in Hollywood. We approached the sale with no-haggle tactics and got the price we wanted on the car. We were en "internet department" of Maroone Honda in Hollywood. We approached the sale with no-haggle tactics and got the price we wanted on the car. We were encouraged to come in to sign papers. That's when the nightmare began. As soon as we got to the dealership, the sales and financing staff threw every sleazy dealer tactic at us that I've ever heard of, plus a few more. We had done our research and read up on some informative sites, so we had answers for everything. First, they tried to tell us that being self-employed wouldn't work with Honda, because they were "sticklers" when it came to financing. We responded that our credit score was excellent, and we got iced (waited) for about 20 minutes. Then, they said we didn't have enough credit. When we pointed out that we had had established credit for over 5 years with a good available credit to debt ratio, they then "realized" they had misread our credit balances, so they'd go back and check interest rates again with that new info. They then came back with a truly horrible offer , longer loan term that we wanted and thousands more down. They gave us the "you're first time car buyers" routine. We wouldn't budge, so they came down on the atrocious financing 2 percent and acted like they were doing us a favor. We then asked if they could do our loan term. He said yes, but the APR would be the same. When we said we wouldn't take it and walked out, the man said "well good luck because you're not ever going to get a better rate." He didn't even shake my hand, and my husband had to force him to shake his. The next morning, my husband received a phone call from a potential lender (we watch our credit reports so these people have to call to verify our identity). The man from this bank was very nice, and though he wasn't able to give the exact amount we were approved for, he gave us a ballpark, and it was EXACTLY what we knew we could get! Then, I received an e-mail from the sales associate who was "so sorry" about the way things had occurred the night before. Miraculously, the APR had gone down another 2 percent, but it was STILL OVER THE BANK AMOUNT BY 2.0%!!! Straight profit for the dealer. After I let them know that I was onto their game, they became very rude and were suddenly "too busy to talk" because it was the end of the month. We haven't heard from them since. Also, after we told them no deal, they still hit our credit with multiple inquiries from some very "non-traditional" loan operations. We are going to have to put a freeze on our credit now because we don't want those checks to turn into full inquiries and drop our score. I am almost relieved that we didn't get further in the process, because who knows what else they would have done to conform to the "sleazy" stereotype. We are happy to move on, and glad we didn't need a car right away, because I can only imagine their "tactics" when they know they have leverage. More