AutoNation Honda Fremont

Brian has gone out of his way to make sure we were taking care of immediately! He stayed in constant contact with us to inform us on the progress of our pilot. We have been customers for many yrs and will be care of immediately! He stayed in constant contact with us to inform us on the progress of our pilot. We have been customers for many yrs and will be for many more. More

Reliable and good service, we will go back for our next maintenance visit . We will recommend to our friends. maintenance visit . We will recommend to our friends. More

I had issues with the steering being off-center, the manager was very helpful and informative. Nathan provided excellent service and highly recommended personnel. manager was very helpful and informative. Nathan provided excellent service and highly recommended personnel. More

Waited 45 mins in the car just to check in, then another 5-10 mins to meet with advisors. There were roughly 5=6 cars behind me also waiting. Once inside, an employee walked by me and asked if he could help 5-10 mins to meet with advisors. There were roughly 5=6 cars behind me also waiting. Once inside, an employee walked by me and asked if he could help me. I asked to speak with a manger and he said he was a manager. I informed him of my wait time and he relayed that a couple of employees called in sick and "did you see the sign out there, we are trying to hire." Unacceptable. I told him that as a manager why wasn't he out there helping his staff. The staff that checked me in and the advisor I met with were professional, friendly and doing the best they could. But to see a manager strolling around with a smile on his face when he could be better served jumping in and helping customers as well as the employees did not make for good customer service. This was disappointing as I had my ride also waiting the 45 mins. More

I originally had an appointment for oil change but missed my appointment time. I ended up going late in the afternoon and my advisor, Devron, was really patient and kind. He was able to accommodate me and ge my appointment time. I ended up going late in the afternoon and my advisor, Devron, was really patient and kind. He was able to accommodate me and get my vehicle serviced. He also explained and provided me with itemized list of things my vehicle needed along with pricing. Excellent service. Excellent detail to attention. Fast and efficient. Will be going back in the near future. More

Quick, easy, and great professional customer service. Highly recommended!! Even if they cant help you they will point you to the best suitable place for you. Highly recommended!! Even if they cant help you they will point you to the best suitable place for you. More

Thanks for helping me especially to Nathan who helped me with the entire process of maintenance. with the entire process of maintenance. More

Thank you for your fast services with my 2022 Ridgeline - will come back to Fremont Honda for my next schedule services. will come back to Fremont Honda for my next schedule services. More

Freindly personnel and good service. Everyone is very helpful with information. There has been alot of follow up on my new purchase Everyone is very helpful with information. There has been alot of follow up on my new purchase More

Very friendly. Was able to get a low interest rate. Work definitely recommend them. Thanks Was able to get a low interest rate. Work definitely recommend them. Thanks More