
AutoNation Honda Fremont
Fremont, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The Service Department at AutoNation Honda Fremont was a seamless process. The service advisor Alejandro Martinez gave me a thorough explanation of all the required 20,000 mile services needed at this time. seamless process. The service advisor Alejandro Martinez gave me a thorough explanation of all the required 20,000 mile services needed at this time. Additionally, since I decided to wait for the vehicle he provided an expected wait time which was spot-on. The dealer recently installed a new exotic coffee machine and lots of snacks which made the wait more relaxing and enjoyable. More
Went to this dealership for a recall not sure if they really did what they had to do for the recall. When they called me tell me the car is ready I showed up the car was not ready. and they try to sell m really did what they had to do for the recall. When they called me tell me the car is ready I showed up the car was not ready. and they try to sell me some type of service. Seems like they were more. Interested in trying to sell me a service I do not trust this dealership. More
The experience with this dealership was a complete joke! Very unprofessional! Terrible finance service! Finance manager was seating with our documents on his desk for a month! While we waited for the vehicl Very unprofessional! Terrible finance service! Finance manager was seating with our documents on his desk for a month! While we waited for the vehicle to get serviced because yes they put it for up for sale before meeting safety standards/inspections resulting in the vehicle not being ready at the point of sale! Salesman didn’t even disclose this information while test driving it! we found out the vehicle was NOT ready After the deal was “signed!” Deposit paid! Loan documents were signed pending verification only and we were ready to drive out and that’s when they said vehicle is not ready lol….So we waited trusting they would get the vehicle part soon and repair it… meanwhile Obviously the bank processing the loan was waiting on copies of paystubs but the finance manager never followed back with them! Obviously the bank was not going to wait on the finance manager so they rejected our loan! Then he calls saying he has new paperwork to be signed and it’s a new loan application at a higher interest! We obviously rejected the new loan. We asked to have the same application resubmitted since the bank said it was their process that got delayed for no submission resulting in rejection. we had to sit next to him and watch him do his work on the spot resubmit the application and create the mailing label so he could send it along with the provided documentation. Bank verified employment and etc. all that’s pending is the vehicle to be ready for pick up BUT when they finally called to say the vehicle was ready 2 MONTHS after the sale! They say the loan got rejected and if we didn’t get co-signer under a new loan application with who knows what interest rate they were going to sale it to a new customer who offered to paid a higher price the next day. What kind of trick is this!? Never in my life and trust me I have purchased vehicles under the same process had I experienced such xx….anyhow we rejected their offer of a new loan application further investing with the bank on their “rejection” . Meanwhile CONSUMER AFFAIRS COMPLAINT Yes! I will be filling one and will seek compensation in civil court. More