AutoNation Honda Fremont

The staff are great specially Nicole and Fab. The transaction went smoothly. Thank you very much. I will Recommend this Honda dealer to my friends and families. transaction went smoothly. Thank you very much. I will Recommend this Honda dealer to my friends and families. More

3 hours for an oil change didn’t address my main 3 hours for an oil change didn’t address my main concern, no car wash even though they ask me if I wanted a wash 3 hours for an oil change didn’t address my main concern, no car wash even though they ask me if I wanted a wash More

Awesome job and fast service I live In Alameda and my drive is worth my service ! They always go out of their way to make it right! drive is worth my service ! They always go out of their way to make it right! More

The dealer did an great job getting for my car maintenance replaced transmission fluid , oil and filter changed and multiple inspection . The advisor Nguyen, Dao , explained all work and price wel maintenance replaced transmission fluid , oil and filter changed and multiple inspection . The advisor Nguyen, Dao , explained all work and price well for informed decision of the customer. More

Jessica Robinson in the service department has consistently provided me with excellent service. I have two Honda and I always take them to Fremont honda consistently provided me with excellent service. I have two Honda and I always take them to Fremont honda More

The departments do not communicate with one another. I The departments do not communicate with one another. I bought a car from them one week ago. The first day I brought it home, the key broke from a The departments do not communicate with one another. I bought a car from them one week ago. The first day I brought it home, the key broke from a 3 feet distance. I called to ask if they can fix it for free since it was apparently already broken when given to me. They should have covered it no questions asked, especially since they only provided me 1 key to begin with. The person on the phone said that they would cover it and it should take 1 to 1.5 hours long to do so. I arrived and they said they had no records of someone stating they would cover the cost and that it would take 3 hours. We ended up getting a lecture from the general manager, even though it was not our fault. Cars usually come with 2 keys, and a 182-inspection should include an inspection on the integrity of the key. In addition, we get a call from the SAME dealership we bought the car from to ask if we would like to sell the car since they saw we booked an appointment with their services team. It's obvious that the sales department outgoing, sales department ingoing, and service department do not communicate with each other. At the very least, they do not share records of customers with one another. Also, I did not work with Daniel Martin so ignore my rating on that person. More

Great customer service from the service department. It was easy to schedule the appointment, drop off my vehicle, and the job was done quickly and efficiently. I only bring my car to this dealership for s was easy to schedule the appointment, drop off my vehicle, and the job was done quickly and efficiently. I only bring my car to this dealership for services. Thank you!! More

I tried purchasing a used car. let down from start to finish. I was told car was ready to test drive, drove an hour to dealership wasnt ready. I was told to return 2 days later, car was not in position t finish. I was told car was ready to test drive, drove an hour to dealership wasnt ready. I was told to return 2 days later, car was not in position to be sold, but had been told is passed all inspections, to then just say too many things to fix and canceled my deposit. with no apology no urge to rectify the issue. I will never return More

The dealer did an excellent job getting a part replaced and gas tank issue fixed. The advisor, Ross, explained all work and price well for informed decision of the customer and the communication with was h and gas tank issue fixed. The advisor, Ross, explained all work and price well for informed decision of the customer and the communication with was him very smooth. More

I didn't buy the car from AutoNation. But they provided good service for the repair covered by warranty. 25 25 25 25 25 25 good service for the repair covered by warranty. 25 25 25 25 25 25 More