AutoNation Honda Columbus
Columbus, GA
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I had recently purchased a 2020 Honda Sedan back in February. I had to take it back a couple of times due to the rotors. My advisor Trevor Caudle was fantastic every time. The last time I took my Honda February. I had to take it back a couple of times due to the rotors. My advisor Trevor Caudle was fantastic every time. The last time I took my Honda in my salesperson JaMorris was awesome he help me with the process of selling my Honda back to the dealership and putting me in another car. I have to say my experience from my service advisor, Trevor, to the entire team that JaMorris Ford is a part of was great. More
I went to the dealership to get an oil change and other services done to my car in September. However, in December, I found out that it was not done correctly. Unfortunately, I had to get a starter becau services done to my car in September. However, in December, I found out that it was not done correctly. Unfortunately, I had to get a starter because there was some evidence that oil leaked onto the starter to cause it to stop working. I did take the car back to the dealership and they did corrected the oil leak problem without charging me. To be honest, I was disappoint because I really started to feel comfortable and trust mechanics to work on the car. In the past, I had bad dealings with mechanics charging and adding extra service that cost a lot of money that I did not need. I understand that we all make mistakes and honesty I forgave them. I hope and pray that they make sure that all their services/parts are done correctly before they release the car to their owners. More
Even though it took 26 days for it to be transported, the dealership (salesmen and manager) kept us up with its status as best they could. dealership (salesmen and manager) kept us up with its status as best they could. More
Trusted employees and best customer service. Thank you and kerp up the good work. It is the best place to buy all kinds of vehicles and the best place for services. and kerp up the good work. It is the best place to buy all kinds of vehicles and the best place for services. More
I had to get my Honda Pilot serviced unexpectedly, and they were great. Wu was exceptional in his customer service abilities. More than that, he was personable, transparent, honest, and very professional. they were great. Wu was exceptional in his customer service abilities. More than that, he was personable, transparent, honest, and very professional. Truly one of a kind. More
Vehicle was serviced in a timely manner. Staff associates are friendly and professional. Waiting area has useful amenities such as coffee, wifi and devices charging stations. are friendly and professional. Waiting area has useful amenities such as coffee, wifi and devices charging stations. More