AutoNation Honda Columbus

John Thompson, took great care of me and really took time to explain some of the features of my car that I thought weren't working properly. I appreciated this, this doesn't happen all of the time! to explain some of the features of my car that I thought weren't working properly. I appreciated this, this doesn't happen all of the time! More

I keep coming back to Autonation Honda in Columbus, Georgia because the people there listen and help me get the car I want! The service is great. The sales staff are wonderful (Terry Burns in particu Georgia because the people there listen and help me get the car I want! The service is great. The sales staff are wonderful (Terry Burns in particular!!!). All the guys in the business area make sure I know every detail of the contracts and the deal that I'm getting! I've been leasing from this dealership since 2011! I love my Hondas. This is my 5th CRV! The service Department is also great. They go over every detail on my service to be sure I understand what's being done to my car! More

Friendly staff, speed of service is good and they are willing to help if/when needed. willing to help if/when needed. More

The employees were very friendly and very helpful. They went above and beyond to put me in the truck that I wanted. I would highly recommend them to anyone. They went above and beyond to put me in the truck that I wanted. I would highly recommend them to anyone. More

It took a while but they were so informative and gave me a better understanding on what was happening with my car! Woo Lee was great! a better understanding on what was happening with my car! Woo Lee was great! More

Pleasant young salesman. Very eager to help. Manger was helpful with purchase. Process took about 1.5 hrs. Very eager to help. Manger was helpful with purchase. Process took about 1.5 hrs. More

It was easy to book an service appointment for brakes. The wait time was good and the price reasonable. The wait time was good and the price reasonable. More

Great sales person and service department. I’ve been doing business with them since 2018. I’ve been doing business with them since 2018. More

I think this is a good dealership. I always received good service. The price is acceptable. I always received good service. The price is acceptable. More

The manager and GM are both lairs. After going back and fourth since March with the same issue with my car the GM agreed to meet with me (After being very nasty and rude on the phone w After going back and fourth since March with the same issue with my car the GM agreed to meet with me (After being very nasty and rude on the phone with me) The service manger arranged a ride for me to come meet with them but was very hesitant because he didn’t know what the meeting was about. After having the ride arranged he canceled it and said I couldn’t get a ride, after still arriving for the meeting the service manager said I couldn’t meet with GM because “his son caught Covid.” This was never said to me by the GM. During the meeting with the service manager he said while I was speaking “if you could be quiet for 2 seconds” in disbelief I let my husband talk. We requested a zoomed meeting with the GM the manager hesitated and came up with an excuse as to why the zoom meeting couldn’t happen. After no resolution I left leaving my car there. I was called at 8am the next morning and was left a voicemail by the service manager that they can no longer work on my car and I would have to pick it up by the close of business the same day. I’ve never in my life been treated so bad after trying to give autonation the benefit of the doubt. Now with no car I don’t know what my next step will be More