AutoNation Honda Columbus
Columbus, GA
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We have purchased 4 hondas here in the last 6 years and it is for a reason. Great service above good price. Service is our number one petpeave and this branch has it down pat. it is for a reason. Great service above good price. Service is our number one petpeave and this branch has it down pat. More
Dealership needs to not play with words, or even lie, leading people to wrong conclusions. I was misled when I purchased the car five years ago regarding the total cost.. I kept asking the sales person f leading people to wrong conclusions. I was misled when I purchased the car five years ago regarding the total cost.. I kept asking the sales person for the TOTAL cost, including fees etc. and assured of the number. Once I was led to where I sign, lots of “necessary” charges were added on. I was also misled regarding the maintenance/protection plan. I was told that every time I entered an Auto nation for anything, it was free because of the $2,138.00 I paid. He mentioned annual oil changes as an example of free. This is not a service contract, but an extended warranty on very major parts only. Their prices are extremely high and when I recently had my cabin filter changed, I was additionally charged for a repair order, although this wasn’t a repair but maintenance. They didn’t even put in an original Honda filter, so I paid their high labor charge and extra repair order charge for nothing. I know now that I am not alone in feeling the bottom line is all that matters. I have 14,528 miles on my car after 5 years. I told the man selling the insurance plan that I pretty much drive around town. I didn’t need an extended warranty plan and he knew it. I submitted a refund for the 5 years remaining on my plan and will go back to a mechanic who will not play games and will charge me a lot less. More
I recently had my 2018 Honda Accord Touring serviced at AutoNation Honda Columbus. The service staff (Jordan) was very accommodating in scheduling my appointment...first in on a Monday morning for schedule AutoNation Honda Columbus. The service staff (Jordan) was very accommodating in scheduling my appointment...first in on a Monday morning for scheduled A1 maintenance. I was out of there in less than 1 hour! This included oil change, service inspection, and tire rotation. Special thanks to Trevor Caudle for an exceptional service experience! More
Our visit to Honda Auto Nation was great. Christian answered all our questions, had the vehicles ready that we wanted to test drive, gave us a thorough walk through on both vehicles and answ Christian answered all our questions, had the vehicles ready that we wanted to test drive, gave us a thorough walk through on both vehicles and answered any questions. He even gave us information on our Pilot that we didn’t know. Great experience overall! More
Honda Autonation did not disappoint! The service was courteous and efficient. Customer service was top notch and they kept me well informed of the services needed/provided for my vehicle The service was courteous and efficient. Customer service was top notch and they kept me well informed of the services needed/provided for my vehicle. More
I visit Honda Auto Nation to maintain the upkeep on Honda. Trevor is my Service Representative and he always provides personable and reliable service. He takes time to explain all of the needed repairs Honda. Trevor is my Service Representative and he always provides personable and reliable service. He takes time to explain all of the needed repairs which I really appreciate. More