AutoNation Honda Columbus

I am very disappointed that I made an appointment, when I got to the dealership and checked in I was told that they would be a long wait because they only had 2 technicians. Non of my concern if your employe got to the dealership and checked in I was told that they would be a long wait because they only had 2 technicians. Non of my concern if your employee call out, but it did not take long at all. The problem is, I got an oil change and tire rotation but my service light is still on. I called back and was told to bring the car back that they forgot to reset the code or whatever. My fear is, what else did they forget! I am not confident that my car is 100% safe. I do not pay all that money to have my car serviced at Autonation to leave there feeling any other than confident. Unacceptable!!! More

The $170 spent on the diagnostics performed on our 2004 CR-V Honda was very well appreciated, but the costs to do the shocks/rotors etc. were too expensive for our budget. We ended up going a competitor -P CR-V Honda was very well appreciated, but the costs to do the shocks/rotors etc. were too expensive for our budget. We ended up going a competitor -Pep Boys. Service and price were excellent and under budget. We, of course, would have loved to use AutoNation, but perhaps on another repair next time. Alice and Lawton Grantham More

Great fast service. They were able to get my car serviced and change my breaks They were able to get my car serviced and change my breaks More

Service provider was knowledgeable about my time and the service and care of my vehicle. service and care of my vehicle. More

It's difficult trying to fit in service appointments in the mist of everyday life with a family and work. However, my service advisor Jordan and courtesy driver Tim always makes the process as easy as poss the mist of everyday life with a family and work. However, my service advisor Jordan and courtesy driver Tim always makes the process as easy as possible. Jordan understands how important reliability and safety of my wifes 2017 Honda Pilot is to me. She takes her time and breaks everything down, and explains what coming up so we can plan accordingly. Tim makes the logistics of it all manageable, and always has a positive attitude! Anyone that helps me take care of my family is definitely a asset to us and certainly the dealership. These are the experiences that don't make commercials. Thank you Jordan and Tim. The Grants More

Always very nice people. My husband and I are very happy with how we were treated. Christian was helpful, knowledgeable, and made sure I got the car that I really wanted. I t My husband and I are very happy with how we were treated. Christian was helpful, knowledgeable, and made sure I got the car that I really wanted. I thoroughly enjoyed the service. More

My experience at autonation was nothing short of amazing. The staff here is great and i was kept aware of my vehicle service at every step. The staff here is great and i was kept aware of my vehicle service at every step. More

Salesman Christian Johnson was professional, polite, and transaction went smoothly. Highly recommend him and this dealership. Leroy Cutter explained all the financial paperwork in depth and answered all my transaction went smoothly. Highly recommend him and this dealership. Leroy Cutter explained all the financial paperwork in depth and answered all my questions with patience! More

…Manager greets you at the door …Customer Service Associatedisplayed excellent warm customer service skills including warm smile/face Associatedisplayed excellent warm customer service skills including warm smile/face More

Awesome service that went above and beyond what I expected!! Courteous assistance with my problems even thought they were no longer showing as warning any longer. I felt like my concerns were heard expected!! Courteous assistance with my problems even thought they were no longer showing as warning any longer. I felt like my concerns were heard and address with real solutions, would recommend going here for any type of problem you may be having!! More