AutoNation Honda Columbus

Missed diagnosed the problem told me I needed a brake master cylinder but they did not have one in stock. They wanted to charge me approximately $750 for the master cylinder alone. I left there took it t master cylinder but they did not have one in stock. They wanted to charge me approximately $750 for the master cylinder alone. I left there took it to Midas to have them look at it they said it was a brake switch that was bad cost to me $71.00 installed many other things happened that I am not able to include in this review because of limited space. Extremely dissatisfied with Auto nation. More

The service agent, Woo, was very nice and accurate. The battery warranty was honored and promptly replaced. Also had the oil changed and tires rotated. The time we waited was very reasonable. We will u The battery warranty was honored and promptly replaced. Also had the oil changed and tires rotated. The time we waited was very reasonable. We will use this service center again and at some point, will probably purchase a new Honda sometime in the future. More

I am very pleased with my purchase from Auto Nation Honda. From Terrance my car salesman to the financial team. I love that so much is electronic now and I was able to do everything before even getting Honda. From Terrance my car salesman to the financial team. I love that so much is electronic now and I was able to do everything before even getting there to get my car. I purchased a 2022 Honda Pilot Special Edition, while trading in my 2020 Honda Pilot EX-L and couldn't be happier. Great Team and wonderful experience. Request Terrance. You wont be disappointed. More

My appt was 8a for oil change but it was 9:40 before I left. Too long to be there for an oil change. left. Too long to be there for an oil change. More

Kelly White, Sales Associate Plus, was professional and handled all our questions well, which made the sales experience pleasant and informative. Tye Weldon, Sales Manager, was personable, took the time t handled all our questions well, which made the sales experience pleasant and informative. Tye Weldon, Sales Manager, was personable, took the time to listen to our needs, and priced the vehicle fairly and within budget. He also painstakingly worked with Michael Francis, Customer Financial Services Director, to create the one-pay lease contract for us. The whole process was seamless, convenient, and shockingly enjoyable. In today's vehicle market, finding a better group of professionals to help meet your goals in driving a new Honda off the lot is hard. See you guys on the next deal! More

Fast service on Saturday oil change and tires rotation. They did forget to add the courtesy vehicle inspection sheet and I was left wondering about any possible findings. No complaints other than that. They did forget to add the courtesy vehicle inspection sheet and I was left wondering about any possible findings. No complaints other than that. More

Jamorris was wonderful! He was very helpful and knowledgeable. Highly recommend Autonation, Jamorris and the rest of the staff. He was very helpful and knowledgeable. Highly recommend Autonation, Jamorris and the rest of the staff. More

Excellent Service! ! Jordan and Rod are the BEST! They are always providing excellent customer service and a great experience for all 3 of my Honda needs. ! Jordan and Rod are the BEST! They are always providing excellent customer service and a great experience for all 3 of my Honda needs. More

I had the pleasure of speaking with Rebecca & honestly she was an absolute pleasure to speak with!! She was amazing & she assisted me to the fullest!! On top of her helping me, she gave me some very encou she was an absolute pleasure to speak with!! She was amazing & she assisted me to the fullest!! On top of her helping me, she gave me some very encouraging words on a personal level & that meant everything to me!! Good job Rebecca, you’re one of the the reason I’ll come back again!! More

very friendly and explained well what I need and faster than I expected. Clean and organized wait room as well than I expected. Clean and organized wait room as well More