AutoNation Honda Columbus

Excellent staff,Great Communication,The staff keeps you updated,They have complementary coffee,Clean restroom. updated,They have complementary coffee,Clean restroom. More

Mr Woo Lee was outstanding, he kept me up to date on the progress. 5 stars for him as service rep!! progress. 5 stars for him as service rep!! More

Great service at my Honda dealership and Servicer. Woo, my service advisor is top notch and always extremely pleasant and informative! Woo, my service advisor is top notch and always extremely pleasant and informative! More

I started back using this dealership after it became AutoNation. I was pleasantly surprised at the level of service. It is super easy to get an appointment. Appointment times are honored. and service i AutoNation. I was pleasantly surprised at the level of service. It is super easy to get an appointment. Appointment times are honored. and service is very thorough. Trevor does an excellent job of explaining before and after service, He is very personable too. More

Jordon with AutoNation Honda always takes great care of me. She is always so friendly and has also answered my million and one questions. me. She is always so friendly and has also answered my million and one questions. More

I stopped using this dealership when it was owned by Carl Gregory due to the service I received in 09/2011 regarding a recall. In 01/2017 I went back to have the car serviced and for another recall issue. T Gregory due to the service I received in 09/2011 regarding a recall. In 01/2017 I went back to have the car serviced and for another recall issue. The service was ok I guess but I was less than pleased with the resolution of the recall issue and stopped using their services again. I returned again in 01/2022 for service and tire replacement and was very happy with the entire experience. I returned on 02/2023 for annual service and also for help finding a water leak inside the car. I was overall satisfied with the annual service. As for the leak all I was able to find out was that I did indeed have a leak but no one there could find where it was coming from. I was advised to take it to a body shop. Since Auto Nation has a body shop I asked why they could not look at my car. So apparently they looked and I was told again that I had a serious leak and no one could find it. I was again referred to a body shop. I think all of your service employees are very nice and I have been treated well by them. What completely astounds me is that the Honda Dealership where I went for help with my 2006 Civic that has only 35,036 miles on it, so I don't feel like it is worn out or misused, has no one there that could actually find the problem or fix it for me. I waited until now to respond to your survey request because I just wasn't sure what to think about the entire experience or how I should respond to it. I guess I can say I found the experience disappointing. More

I was glad to have an appointment so fast. I had a very nice experience with service advisor Woo Lee, he was very polite and helpful to help me understand the frequency and need of car service I had a very nice experience with service advisor Woo Lee, he was very polite and helpful to help me understand the frequency and need of car service. I appreciate his interest in providing great customer service. More

They are very thorough with explaining the services they recommend and provide. Very mannerable as well. recommend and provide. Very mannerable as well. More

The process to schedule the appointment was very easy. The service advisor was courteous and friendly, and text me as soon as the car was ready. The service advisor was courteous and friendly, and text me as soon as the car was ready. More

The Salesman, and everyone else at AN Honda, was very Knowledgeable and helpful. Very good experience buying a car. Knowledgeable and helpful. Very good experience buying a car. More