AutoNation Honda Columbus

Experience was nice. Friendly, helpful staff. Enjoyed working with Alyia and Chase. A couple days after the transaction, Chase was helpful in answering my questions. Friendly, helpful staff. Enjoyed working with Alyia and Chase. A couple days after the transaction, Chase was helpful in answering my questions. More

Woo is always friendly helpful and keeps me informed while they have my car. Efficient. while they have my car. Efficient. More

The oil % wasn’t reset to 100 when changed. So I was not sure the oil change was even done although it was on the invoice. So I was not sure the oil change was even done although it was on the invoice. More

Friendly and very knowledgeable professional truck salesman. Easy to deal with and willing to listen and make the deal! Nice that we dealt with an excellent sales staff and that AutoNation had choic salesman. Easy to deal with and willing to listen and make the deal! Nice that we dealt with an excellent sales staff and that AutoNation had choices for us to choose from. Great job! More

I was EXCEPTIONALLY pleased with my service experience on Monday! My A/C went out Sunday and the temperature was in the 90s. I called Trevor, my Service Advisor, first thing Monday morning and he worked me r Monday! My A/C went out Sunday and the temperature was in the 90s. I called Trevor, my Service Advisor, first thing Monday morning and he worked me right in. Trevor is ALWAYS awesome! He keeps me informed every step of the way during the assessment and repair process. He knows me and my warranty info, so he can usually give me a ballpark synopsis of what's possibly going to happen and at what cost over the course of the service. Trevor remembers that I'm going to need transportation to work, so he takes the initiative to get that process started before I arrive, so my wait for transportation is minimal. Trevor is SO considerate of my time and cares about how the service is going to affect me personally (i.e., making sure my A/C got repaired that day, so I wouldn't have a heat stroke due to having to continue driving around in temps that would rival the Sahara Desert!). Honda has a "Champion of Customer Service" in Trevor, which is priceless in my line of work!!! My A/C now works great! THANKS Honda Service Team and THANK YOU Trevor!!! More

Service was completed in a timely manner; I was roughly in and out within an hour and a half. My service was routine, oil change, tire rotation, and resetting the TPMS sensor. No other issues or concerns a in and out within an hour and a half. My service was routine, oil change, tire rotation, and resetting the TPMS sensor. No other issues or concerns at this time! More

The service is always great! Trevor is alway through when explaining my options with my vehicle. The waiting area is nice and clean too! Trevor is alway through when explaining my options with my vehicle. The waiting area is nice and clean too! More

My service advisor Woo Lee took the time to ensure that I understood the answers to any questions I had. understood the answers to any questions I had. More

Jordan handles my problems and needs everything I come in I appreciate all she does I appreciate all she does More

My Service advisor Woo was excellent. Woo explained the process and the wait time was short. Woo explained the process and the wait time was short. More