AutoNation Honda Columbus

Very courteous staff. Good available inventory. I had a specific budget for a new lease, and they offered me a great deal. I will go to them again! Good available inventory. I had a specific budget for a new lease, and they offered me a great deal. I will go to them again! More

Work good together, everyone one was good just hope the service is good . Thank you service is good . Thank you More

Model experience when leasing a car, all dealerships should follow and improve their customer experience! should follow and improve their customer experience! More

Was treated with respect and decently. Negotiation on the chosen vehicle was reasonable, and result seemed fair. Negotiation on the chosen vehicle was reasonable, and result seemed fair. More

Staff members exhibited outstanding helpfulness, expertise, and honesty, quickly providing me with exactly what I desired. expertise, and honesty, quickly providing me with exactly what I desired. More

Darren was super friendly and very helpful. I got a great trade and a good deal. This is my 4th Honda! I got a great trade and a good deal. This is my 4th Honda! More

Excellent customer service and communication. I was updated by Terry every step of the way and the wait was not long at all! The service did not stop after I left the dealership. They welcome any I was updated by Terry every step of the way and the wait was not long at all! The service did not stop after I left the dealership. They welcome any questions I may have about the features in my car after I have had it a few days. I don’t think this is my go to dealer for all future cars and services. More

No hassle, no stress, very great experience at this dealership. The team that handle my sales was great. Car buying usually gives me anxiety but I wasn’t stressed into buying or signing something I cou dealership. The team that handle my sales was great. Car buying usually gives me anxiety but I wasn’t stressed into buying or signing something I couldn’t afford. I always have a great experience at AutoNation dealerships. More

Before purchase of vehicle a hood fitment issue was brought up to my Salesman where I received misleading photos and he assured me that there was no visible gap or hood fitment issues. After purchase brought up to my Salesman where I received misleading photos and he assured me that there was no visible gap or hood fitment issues. After purchase of this vehicle, it was agreed that it would be delivered by an AutoNation representative driver after paying $1,111.25 for a vehicle transport fee. After several delays that were found to not be valid, the vehicle was instead set to be delivered via flatbed on a truck without my permission. After several more delays without proper communication I finally received a vehicle that was delivered on an empty tank of gas, dirty inside and out, and without any temporary dealer plates. It was also apparent I had been completely deceived regarding the hood and side fender fitment issues as the gaps are predominantly visible. The next morning after delivery I discovered a foul smell coming from the exhaust accompanied by a check engine code on the dash. After taking it in for service at a nearby Autonation location it was discovered that repair costs was estimated to be $418.65. I was informed that the warranty claim was denied and I was now held responsible for the repair bill. More

Nice experience, better deal. Craig was sales person he did outstanding job in trying to satisfy the customer. Craig was sales person he did outstanding job in trying to satisfy the customer. More