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AutoNation Honda Chandler
Chandler, AZ
4,902 Reviews
For new Honda vehicles, used cars for sale, and Honda service in the Phoenix area, be sure to visit AutoNation Honda Chandler. Our Chandler, AZ location features one of the largest inventories of new Honda vehicles in the Phoenix area, as well as a large selection of used cars, trucks, and SUVs. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Chandler, located near the intersection of Gilbert and E Pecos.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,418 service reviews
April 23, 2026
I had an outstanding service experience at AutoNation Honda Chandler with my Honda CR-V, and I felt it was important to recognize the team for their exceptional work. Jimmy, my Service Advisor, recent Honda Chandler with my Honda CR-V, and I felt it was important to recognize the team for their exceptional work. Jimmy, my Service Advisor, recently took over from Morgan—and I can confidently say he has proven himself to be one of the very best advisors I’ve worked with here. I brought my vehicle in for an oil leak, and thanks to my extended warranty, Jimmy handled the entire process seamlessly from start to finish. What really stood out was his consistent communication—he kept me updated almost daily on the inspection, insurance approval, and repair progress. That level of transparency and ownership is rare and truly appreciated. I’d also like to sincerely thank Steve, the Service Manager, for his leadership and support. He was kind enough to approve a loaner vehicle without hesitation and was always available whenever I had questions or needed assistance. His professionalism and customer-first attitude made a big difference throughout the experience. When I got my CR-V back, it genuinely felt like driving a brand-new car again. That speaks volumes about the quality of service and attention to detail from the entire team. I’ve been coming to this location for over 10 years and have worked with several service advisors over time. It’s clear that Steve has done an exceptional job mentoring his team—not just in technical knowledge, but in how they communicate and care for customers. Every advisor I’ve interacted with has been well-informed, approachable, and focused on delivering a great experience. I also want to add that I used to be skeptical about extended warranties, especially for reliable brands like Honda or Toyota. However, this experience has completely changed my perspective. Having extended warranty coverage proved to be incredibly valuable and absolutely worth it. Thank you to the entire team for maintaining such high standards and for delivering a truly top-notch customer experience. More
by ramachandran18
Employees Worked With
Jimmy
April 18, 2026
This used to be a great place to get my Honda serviced…however the customer service has reached a new low. Very rude service advisor Jordan. I made an appointment and got there very early and was serviced…however the customer service has reached a new low. Very rude service advisor Jordan. I made an appointment and got there very early and was advised to wait, no problem. after waiting 40 minutes to be helped I was told to wait longer because “that’s why you make appointments lady”- needless to say I had an Appointment and waited patiently for an advisor just to be yelled at. I was hoping to look at the new Honda passport to upgrade my civic while here. I bought my 2 cars from this place and getting services for 14 yrs . I will not return to this place. More
by Rita
Employees Worked With
Jordan
April 18, 2026
The service was excellent as always. Jordan is awesome!! When I get home I never have to worry about anything. Everything is always done to perfection. Jordan is awesome!! When I get home I never have to worry about anything. Everything is always done to perfection. More
by Ron Katich
Employees Worked With
Jordan Pallazetti
April 14, 2026
Jordan was professional and pleasant as usual. Reviewed service to be performed and he gave an estimated time for completion that was spot on. The technician video overview of the vehicle underc Reviewed service to be performed and he gave an estimated time for completion that was spot on. The technician video overview of the vehicle undercarriage was much appreciated. More
by AZHiker
Employees Worked With
Jordan Palazzetti
April 10, 2026
They were great and took care of my issues. The representative I had was very kind and I was impressed with his level of knowledge and expertise. Also I would like to add, when purchasing my ca The representative I had was very kind and I was impressed with his level of knowledge and expertise. Also I would like to add, when purchasing my car, my overall visit, I was truly grateful and satisfied. My visit with this particular dealership, including a manager whose name I can't recall, was also noted on how kind, respectful and helpful he was. Although I don't look forward to any issues that may arise in the future, I am very confident and appreciate this particular dealership that I am associated with in taking care of my needs and I thank them so much. More
by pamjenkins1960
Employees Worked With
Nour Kamil, David nagel, Trevor Patterson, Samuel Kentowski.
