AutoNation Honda Chandler

I had an outstanding service experience at AutoNation Honda Chandler with my Honda CR-V, and I felt it was important to recognize the team for their exceptional work. Jimmy, my Service Advisor, recent Honda Chandler with my Honda CR-V, and I felt it was important to recognize the team for their exceptional work. Jimmy, my Service Advisor, recently took over from Morgan—and I can confidently say he has proven himself to be one of the very best advisors I’ve worked with here. I brought my vehicle in for an oil leak, and thanks to my extended warranty, Jimmy handled the entire process seamlessly from start to finish. What really stood out was his consistent communication—he kept me updated almost daily on the inspection, insurance approval, and repair progress. That level of transparency and ownership is rare and truly appreciated. I’d also like to sincerely thank Steve, the Service Manager, for his leadership and support. He was kind enough to approve a loaner vehicle without hesitation and was always available whenever I had questions or needed assistance. His professionalism and customer-first attitude made a big difference throughout the experience. When I got my CR-V back, it genuinely felt like driving a brand-new car again. That speaks volumes about the quality of service and attention to detail from the entire team. I’ve been coming to this location for over 10 years and have worked with several service advisors over time. It’s clear that Steve has done an exceptional job mentoring his team—not just in technical knowledge, but in how they communicate and care for customers. Every advisor I’ve interacted with has been well-informed, approachable, and focused on delivering a great experience. I also want to add that I used to be skeptical about extended warranties, especially for reliable brands like Honda or Toyota. However, this experience has completely changed my perspective. Having extended warranty coverage proved to be incredibly valuable and absolutely worth it. Thank you to the entire team for maintaining such high standards and for delivering a truly top-notch customer experience. More

David offered me an excellent service, got me attened quickly and gave me an easy brakedown of the services that were provided. quickly and gave me an easy brakedown of the services that were provided. More

Excellent service, great staff My overall experience was met above all expectations with the services on my vehicle met above all expectations with the services on my vehicle More

This used to be a great place to get my Honda serviced…however the customer service has reached a new low. Very rude service advisor Jordan. I made an appointment and got there very early and was serviced…however the customer service has reached a new low. Very rude service advisor Jordan. I made an appointment and got there very early and was advised to wait, no problem. after waiting 40 minutes to be helped I was told to wait longer because “that’s why you make appointments lady”- needless to say I had an Appointment and waited patiently for an advisor just to be yelled at. I was hoping to look at the new Honda passport to upgrade my civic while here. I bought my 2 cars from this place and getting services for 14 yrs . I will not return to this place. More

My service advisor, Casey is easy to work with and trustworthy. I appreciate him, letting me know of services needed, but not being pushy. trustworthy. I appreciate him, letting me know of services needed, but not being pushy. More

The service was excellent as always. Jordan is awesome!! When I get home I never have to worry about anything. Everything is always done to perfection. Jordan is awesome!! When I get home I never have to worry about anything. Everything is always done to perfection. More

AutoNation is always giving me great service. Jordan is the best service manager that you guys have by far. He is great to this job.!! Jordan is the best service manager that you guys have by far. He is great to this job.!! More