AutoNation Honda Chandler

Brought Honda Civic Hybrid in for normal maintenance that included 27 point vehicle inspection. Jeff Gaeta was my service provider. I never received the written results of the 27 point vehicle inspection t included 27 point vehicle inspection. Jeff Gaeta was my service provider. I never received the written results of the 27 point vehicle inspection that I was accustomed to receiving. When I asked for it, Jeff had heartedly replied, "everything checked out." When I asked for a copy of the inspection report, he seemed surprised and stated he would have to print one out. After waiting for over 10 minutes, I left without a copy of the inspection report. Jeff did not provide good customer service during my visit. More

Imad did a great job for us in helping to find and purchase a certified used car. He was knowledgeable, friendly, and very helpful. He represents this dealership very well. This is the fourth Honda purchase a certified used car. He was knowledgeable, friendly, and very helpful. He represents this dealership very well. This is the fourth Honda we have owned. The first we purchased from this dealership. Previously we purchased one used accord, one new accord, and one odyssey. Imad was excellent. don s More

I met with Gary and Tom and bought a 2013 CRV EX AWD. The experience was pleasant and I received an excellent price for the vehicle. Additionally I received a good value for my trade-in. Every person t The experience was pleasant and I received an excellent price for the vehicle. Additionally I received a good value for my trade-in. Every person that I met or talked with was eager to make me feel comfortable and that they wanted my experience to be memorable - and it was! I highly recommend Gary in particular and the SanTan dealership. When I'm in the market to buy again they will be my first call. More

I would certainly recommend San Tan Honda to all of my friends. (I already have!) From the time we got there we were treated very good..and no pressure. Thanks to that (along with a great price too)..I dr friends. (I already have!) From the time we got there we were treated very good..and no pressure. Thanks to that (along with a great price too)..I drove off in my new Honda Civic and couldn't be happier! Great customer service means a lot to me..and that's what we got! Ask for Joe Hegglin..he's great! More

We appreciate the friendliness of the dealership and the ease of accessing information w/regard to purchase of a new auto. Everyone who assisted us was knowlegable and interested in our understanding the s ease of accessing information w/regard to purchase of a new auto. Everyone who assisted us was knowlegable and interested in our understanding the sales process, selection, cost and follow-up service. We were especially pleased with Matt's help with the navigation system and the pairing of our iphones. We feel very comfortable in calling him with questions or scheduling a time that we might be able to have answers to the navigation as we become more familiar with it. Our thanks to Matt, John and Tom for this 2nd Honda purchase. Connie Koehler More

I came to San Tan Honda last August to buy a used Honda for my daughter. Before I came to the dealership, I looked online & was contacted by Gary Simpson. He was great - very friendly & knowledgable. I d for my daughter. Before I came to the dealership, I looked online & was contacted by Gary Simpson. He was great - very friendly & knowledgable. I did not feel any pressure to buy. I ended up purchasing a 2009 Honda Civic from him. I told him at the time that I would be back in the future & would definitely recommend him & the dealership to my friends & family. I came home from a Thanksgiving trip to San Diego & decided I was in the market for a Honda Civic for myself. I once again contacted Gary Simpson via email & went in this past Saturday & purchased a 2012 Honda Civic. What clinched it was Gary found the color I wanted, a beautiful crimson (metallic red). I am very happy with my purchase & will once again recommend Gary & San Tan Honda to people. Lisa Hall More

Brought my car in on Sat 11-17-12 to have the windows re-tinted. When I picked up the car that afternoon I noticed the back seat was completely filty with tint material, the back seat and trunk was soak re-tinted. When I picked up the car that afternoon I noticed the back seat was completely filty with tint material, the back seat and trunk was soak and wet with chemical used to removed original tint. Since I was leaving town the next morning for a week there was no time to address the issues with the service advisor. Called Nick on Monday 11-26-12 and talked to him about the problems. I also informed him that the new tint is already blurry. Not sure if this is caused from the windows not cleaned properly prior to putting on new tint or the new tint it self is bad. I addressed that because the trunk and back seat were soaked and wet I hope none of the chemial / water got on the back speakers / sub. Nick suggested that I called the manager Jerry to inform him what had happened. I called for Jerry but he wasn't available so I left a message for him to call me back. As of today 11-29-12, 4 days afer I left the message I have not receive any phone call from Jerry or anyone for that matter. I had purchased 2 cars from your dealership and had great success with the sales / internet dept. I was planning on purchasing the 2013 Accord in the next few months, but this experience deffinately steer me away from this dealership. I'm very dissapointed with the lack of customer service and care. More

Jon Flick was one of the main reasons we purchased our vehicle from San Tan Honda. He was kind, open, and honest. Jon came in on his day off to accommodate our time limits. I researched the Honda Element vehicle from San Tan Honda. He was kind, open, and honest. Jon came in on his day off to accommodate our time limits. I researched the Honda Element and was saddened that Honda stopped manufacturing them. We still wanted one but thought that we should drive one before our purchase. Driving by San Tan Honda we noticed there was a 2008 orange and black one on the lot. We drove the vehicle and purchased it. There were other dealerships with Elements to purchase. I wanted to deal with a reputable dealership. I noticed the banners in the showroom that validated that. Kudos to Jon Flick, San Tan Honda, and all the finance personal. I have an appointment in the service department this following Wednesday for an alarm installation. Thanks so much for a memorable purchase. We will purchase from San Tan again. Debbie Homer Mary Mahr More

I'm giving SanTan Honda such high ratings mainly because of our salesman, Chris Moore. Even though this was my first experience getting a new car, I know it will likely be my best experience because of him of our salesman, Chris Moore. Even though this was my first experience getting a new car, I know it will likely be my best experience because of him. He was amazing-honest, friendly, funny, smart. I'm not really a Honda fan, but I'd buy one again for the great experience. More

I found the whole experience to be stress-free. I had not bought a car for 11 years and was a little apprehensive when I arrived, but Gregg did not pressure me at all. He seems to be in love with the ca not bought a car for 11 years and was a little apprehensive when I arrived, but Gregg did not pressure me at all. He seems to be in love with the cars he sells, and his enthusiasm made me all the more certain I was making a good choice. Likewise, Alex made the tedious task of signing all the documents needed to finalize the sale as pleasant as possible. Both men explained things to me and made me feel comfortable. Everyone I encountered in the dealership was pleasant, courteous and professional. I tend to keep my cars for a long time, and I look forward to a long relationship with SanTan Honda. More