AutoNation Honda Chandler

Easiest car buying experience Stacey gave a fair price in the first go. No other dealer in the valley matched the price. On the day of vehicle pick up, he worked to get the car cle Stacey gave a fair price in the first go. No other dealer in the valley matched the price. On the day of vehicle pick up, he worked to get the car cleaned and pushed for paper work to be done quickly. No gimmicks, no cross sale, no "need to ask my manager" stuff. For the first time car buying was actually very easy and nice experience More

I paid Honda $500 for an Alarm System they won't service! In March of 2013 I purchased a Honda Odyssey EX-L Minivan from this Honda dealership. While signing the paperwork. I asked if there was an factory a In March of 2013 I purchased a Honda Odyssey EX-L Minivan from this Honda dealership. While signing the paperwork. I asked if there was an factory alarm system. I was told there was not and they offered me a package for $500. Feeling insecure about my vehicle not having needed protection, I made the decision to purchase the alarm system. Honda installed the new system. 3 yrs later, my alarm system is malfunctioning. Each time the vehicle is locked, the alarm goes off, all day. It is very stressful. I bring the vehicle in to this dealership for them to fix the alarm system. I am told, there is an aftermarket alarm system on the vehicle and they will not service the vehicle. I explain that they are the ones who installed it, but they refuse. I am given a number to call for the product. I call this number, which a voice mail immediately picks up the call. I have left messages with no return phone calls. Being desperate to fix the alarm, I look up in the manual how to disarm it. There is an option, using the Valet mode. However, under the dash, my Valet mode button has been removed. I do some further research, it turns out, there was a factory alarm on the vehicle, and this, and the valet button have been removed for the aftermarket alarm system that is now malfunctioning, that I paid Honda $500 to install, that they won't service. I have been misinformed by this dealership. I specifically inquired about a factory alarm system that they denied the vehicle having, which it did. They installed an alarm system to replace it, which they won't service, and they removed the Valet mode option, and I now cannot disarm a malfunctioning alarm system. More

Fabulous service I went in for regular maintenance on my Pilot, I had told them that I would be taking a road trip and wanted to make sure my car would be safe. They I went in for regular maintenance on my Pilot, I had told them that I would be taking a road trip and wanted to make sure my car would be safe. They found a problem that was covered under the warranty and fixed it without any issues. In the past I have had other dealerships try to get out of doing warranty work or tey to charge me for the repairs. I am happy to say that they stepped up and handled everything with professionalism. I would recommend them to my friends and family because they care about my car as much as I do. More

Christmas Present Very friendly. Inventory is kept in "showroom" condition. Quick response. Worked with me on my plans to surprise my wife by keeping things a surprise. Very friendly. Inventory is kept in "showroom" condition. Quick response. Worked with me on my plans to surprise my wife by keeping things a surprise. An error was made on the price of the car once we were at the desk and the manager stepped in to "clear it up". This one reason is why I haven't purchased from a dealer in 25 years, and it played out in this experience. Probably a coincidence, but it lessened my experience. More

Great Car Buying Experience - No pressure! Probably the best car buying experience I have ever had! The online experience was easy and the time at the dealership was smooth and no pressure. T Probably the best car buying experience I have ever had! The online experience was easy and the time at the dealership was smooth and no pressure. The also had a very good selection of used cars the choose from. More

A++ Buying Experience ! This was an unusually fantastic experience ! Two of the three visits to the dealership we requested to not be bothered by a salesman, and we were left This was an unusually fantastic experience ! Two of the three visits to the dealership we requested to not be bothered by a salesman, and we were left at our leisure to look at the models we were considering. On our third visit we requested a salesman to answer some questions and we very happy to have been paired with Kaleb, Kaleb answered all of our questions without any feeling of pressure. He was accomadating to all of our concerns including us not wanting to spend hours at the dealership while negotiating. We were able to go home and do needed research to negotiate with confidence ! We completed 90% of the process from the comfort of our home ! they delivered my beautiful new car to my driveway with an offer to explain any questions I had, and made sure I knew that I can reach out at anytime with any questions I might have in the future. More

Easiest sales experience This was the easiest sales experience ever! I will definitely go back! Service is super easy to deal with as well. Joe Rogers is the guy we usually This was the easiest sales experience ever! I will definitely go back! Service is super easy to deal with as well. Joe Rogers is the guy we usually use. Very knowledgeable and easy to work with. Make sure to ask for Brett in internet sales! More

Great Car Buying Experience! So glad I went to AutoNation Honda Chandler! Great customer service! Quick and painless! Great selection of used cars. Highly recommend! Very happy wi So glad I went to AutoNation Honda Chandler! Great customer service! Quick and painless! Great selection of used cars. Highly recommend! Very happy with the entire experience! More

Great experience! We had a great experience purchasing our vehicle at AutoNation Honda Chandler. After going to several dealerships we actually returned to AutoNation b We had a great experience purchasing our vehicle at AutoNation Honda Chandler. After going to several dealerships we actually returned to AutoNation because we liked the atmosphere and character of Telly Papagianis. We had some concerns about our vehicle after our purchase and all the personnel at AutoNation were very kind and helpful and we feel we received excellent service. More

great experience again These people above & beyond to make our buying easy & pleasurable. Gregg Gabbin (sales), Shane Wolfe (manager) & Paul in finance, when purchasing ou These people above & beyond to make our buying easy & pleasurable. Gregg Gabbin (sales), Shane Wolfe (manager) & Paul in finance, when purchasing our 2016 CRV. These people were easy to work with, listen to what we had to say & went 110% to make the whole start to finish a smooth transaction. Yes, Auto nation Honda prices would be extremely hard to beat. We bought our new Honda van here as well in 2015 & had the same wonderful experience with pricing & start to finish follow through. More