AutoNation Honda Chandler

I went to San Tan Honda because my niece recommended them. I dread dealing with car salesmen. I dealt with Gary Simpson. He is easy breezy. It was the easiest car buying experience I have ever had. I we them. I dread dealing with car salesmen. I dealt with Gary Simpson. He is easy breezy. It was the easiest car buying experience I have ever had. I went in thinking I would have to buy a used car and came out with a brand new Honda Accord. Gary and Victor, my finance person, were OUTSTANDING. I will recommend San Tan Honda always. They are the best! More

Had a terrible experience with the cashier - rude and condescending. Tried to contact Jered Schager to tell him about it, one week ago and no call back as of today! condescending. Tried to contact Jered Schager to tell him about it, one week ago and no call back as of today! More

Darien is the only reason I would come back to this dealership for service. He provides excellent customer service and is always friendly and professional. dealership for service. He provides excellent customer service and is always friendly and professional. More

For service, this dealership is excellent. Darien Humbert is outstanding the only reason I go back to this dealership. Their sales department is good to work with until you deal with the sales man Humbert is outstanding the only reason I go back to this dealership. Their sales department is good to work with until you deal with the sales management. Charlie padded my deal by $350.72 over what I had agreed to with Gary Simpson. When I complained to management they laughed about it and told me all dealers screw their customers. What really pissed me off was they way that they were so proud of it! Ken Welsh, General Sales Manager, was no help either. My current Honda is my 5th, and the 2nd from SanTan. I will never again buy another car from these crooks! I will never buy another Honda product again. I am encouraging anyone where I have any influence to not buy from this dealership. You will get screwed! More

I had the most pressure-free, wonderful, car buying experience ever at San Tan Honda. John, my salesman, and Sam, the sales manager, made sure that I was happy from start to finish. My new car is bea experience ever at San Tan Honda. John, my salesman, and Sam, the sales manager, made sure that I was happy from start to finish. My new car is beautiful, and there is no doubt that I received the best deal in town! I'm telling all of my friends and family to go to San Tan Honda! More

The sales staff we worked with were all very courtious and did not pressure us to buy a car that we weren't comfortable buying. We were satisfied with our negoitated price and will recommend San Tan Hond and did not pressure us to buy a car that we weren't comfortable buying. We were satisfied with our negoitated price and will recommend San Tan Honda to any of our friends that are planning on buying a different car. More

Very great customer service skills at this dealership. They were able to get me financed when Santan Ford couldn't. I drove off the lot with a Brand new Honda Insight EX and couldn't be happier to have jo They were able to get me financed when Santan Ford couldn't. I drove off the lot with a Brand new Honda Insight EX and couldn't be happier to have joined the Honda Family. More

We're Canadian Snowbirds who reside in Arizona 4 to 5 months per year. My vehicle is a 2011 Honda Pilot and back home my wife's car is a 2010 Honda CRV. We couldn't ask for better vehicles. My Pilot deve months per year. My vehicle is a 2011 Honda Pilot and back home my wife's car is a 2010 Honda CRV. We couldn't ask for better vehicles. My Pilot developed a noise which I felt was either a wheel bearing or tire noise. I asked to see Rick as I wasn't sure if there was special procedures for your dealership to service a Canadian vehicle (warranty etc.) Another Honda dealership in Phoenix told me in so many words that they did not welcome Canadians as they have to wait long periods of time for Honda to pay them for warranty work. Really a nice welcome and I left promply. I met Rick and he welcomed me to SanTan in the most courtious and professional manner I have ever experienced in any automobile dealership. He introduced me to Darien and once again I received a very warm welcome. It didn't stop there! Rick then introduced me to the service tech, Brandon, and again I was treated as though I was the only customer in the building. Brandon came with me on a test drive and within 2 or 3 minutes he identified the noise as a wheel bearing. Within 45 minutes I got my vehicle back with the problem solved! SanTan Honda should be extremely proud to have these gentlemen on staff. You can be assured that I will be back to your dealership each and every year we are in Arizona as well as recommending SanTan Honda every opportunity I get. Thankyou for an experience I will never forget. See you next November! My best regards Doug Thom 6601 E Highway 60 Site # 508 Gold Canyon, Arizona 85118 480-646-1821 Canadian address: P.O. Box 35, Group 1, R.R. 1 Anola, Manitoba Canada R0E 0A0 204-866-3129 More

To be truthful, I've dealt with two excellent Honda dealerships in caring for my Honda Accord and my CR-V - both of which provided excellent service. SanTan Honda, however, seems to go the "extra mile dealerships in caring for my Honda Accord and my CR-V - both of which provided excellent service. SanTan Honda, however, seems to go the "extra mile" when I come in with what I perceive as a possible problem. I've only done this twice but Jorge always has it checked out thoroughly and when nothing is ever found (of course) I feel safer. I do a lot of driving to Williams and do not want to have to worry about a breakdown on the road - with SanTan Honda's service, I don't. Even with just a normal oil change or maintenance, everything is always explained in detail and the pricing is provided to it's not a surprise at the end. The waiting areas are very comfortable and I get the impression that SanTan Honda is going out of it's way to make customers comfy - that's important if you are going to have somewhat of a wait. Normally,though, the cars are done fairly quickly. I've not dealt with the sales department yet other than to wander through the showroom and drool. A couple of times I've had a question but couldn't find a sales rep to answer it. On one occasion I did talk to a sales person who was standing in the showroom and he was extremely knowledgable and helpful. I will continue to bring my cars to SanTan Honda and will probably buy my next one there as well. More

I took my Honda Odyssey to the Santan Honda Service department for a problem with the transmission. My van had 130,000 miles on it so I was planning on a replacement needed. The service department rev department for a problem with the transmission. My van had 130,000 miles on it so I was planning on a replacement needed. The service department reviewed the van and determined I did need a new transmission and a new power steering pump. (The power steering pump had been previously "fixed" by another dealership). My service agent Mike did a great job of informing me of the issues and even contacted Honda to get part of the service completed under warranty! They replaced the transmission and fixed a number of other items all for the price they originally quoted. I got my van back, all fixed but the following morning the shift was very rough. The catch was it only did it once and only first thing in the morning. I immediately called Mike and let him know. He talked with the service people and called me back the same day. We decided to give it a few days and see it worked itself out. It did not so I took the van back in. They gave me a loaner car to use while they worked on my car. Since the problem only presented itself in the morning it took them a few days to diagnosis the problem. Mike did a great job of staying in touch and letting me know a status. In the end, Honda determined the replaced transmission was defective and replaced it. When I came to pickup my van it was parked upfront, cleaned and ready to go. I have had no issues since it was replaced. The service at SanTan was great. The staff was friendly, organized and prompt. They stayed in contact and did the work for the price stated even when things changed. I will definitely use them again. More