AutoNation Honda Chandler

Exceeded expectations I would highly recommend this dealership for outstanding customer service, great value, and an amazing vehicle. Our 2018 Oddesy is incredible. It's I would highly recommend this dealership for outstanding customer service, great value, and an amazing vehicle. Our 2018 Oddesy is incredible. It's hard to believe it's a minivan! More

Love my CRV This is my second CRV from Chandler Autonation Honda. I went back because they have great customer service and are not high pressure on the sales. This is my second CRV from Chandler Autonation Honda. I went back because they have great customer service and are not high pressure on the sales. They really try to help you get what you need. More

VIP team is VIP I worked with Eric from the VIP Team to do my new purchase and trade in my older vehicle. Eric was great with getting my trade in appraised and worked I worked with Eric from the VIP Team to do my new purchase and trade in my older vehicle. Eric was great with getting my trade in appraised and worked with getting me a new sportier car. We were looking at the coupe Civic and Accords for our test drive and he was answering questions left and right for me. He was so knowledgeable, which honestly was great since we had never looked into a Honda before. All and all it was a smooth process and I'm excited to be a new Honda owner. More

SCREWED OVER ME AND MY FAMILY BEYOND BELIEF! not just disappointed in visit but outraged. if your someone that is trying to get a car but know you may struggle with credit or even dont have very not just disappointed in visit but outraged. if your someone that is trying to get a car but know you may struggle with credit or even dont have very much just know this place will screw you over. me and my boyfriend were looking to purchase our first car and got a 2013 honda accord. the car was great and although i was very worried about the contract they assured me and my boyfriend we were given the best deal. come 2 weeks later we learn that we never got approved for a loan from anyone (letting us drive off the lot with the car anyway) and they would be confiscating the car back and reimbursing us for our down payment. they tried to get us set up with a lease in which we would be paying more than we were for an actual purchased car and due to my worries already about payments on the original car, we left empty handed and ended up having to walk to another dealership to get a car last minute without money for a down payment because it would take "4-5 business days" to be reimbursed. mind you its been 2 weeks and well over 10 phone calls to the dealership and store manager and we still have not been reimbursed. due to the chaotic situation we brought papers we thought we may need such as verification of identity and we left it in the car and rather than calling and letting us know, they shredded everything. birth certificates, social security, and all. this visit did so much detriment to me and my boyfriend of whom im expecting a child with. i never thought that almost buying a car could really xxxx you over so hard. thankfully we went next door to big two toyota and bobby was very helpful of our situation and helped us get into what we needed. he got us a brand new 2017 toyota AI of which were paying significantly less for compared to the used 2013 honda accord we had. More

Simple service Went in for a simple oil change and they were very friendly and accommodating. They missed my phone call and called me right back to set up the appoin Went in for a simple oil change and they were very friendly and accommodating. They missed my phone call and called me right back to set up the appointment. More

AutoNation Ruined The Dealership We have purchased four new Hondas from this dealership. The first two were one it was San Tan Honda, the second two were under AutoNation. AutoNation We have purchased four new Hondas from this dealership. The first two were one it was San Tan Honda, the second two were under AutoNation. AutoNation feels very corporate and we've had serious issues with our new Honda and they've done absolutely nothing to help us. Take your business somewhere else. In fact, I'd recommend a different brand. My salesman, Walt, was excellent, but he's now retired. More

Customer Service Exceeded I was referred to Tanner Stone through a mutual friend because I was told he would take care of me. This is my first vehicle that I purchased on my o I was referred to Tanner Stone through a mutual friend because I was told he would take care of me. This is my first vehicle that I purchased on my own and from the moment I met him, I was blown away. He was knowledgeable and held my hand the whole way. There was no stress involved, I felt listed to and he made sure I drove away in my vehicle without feeling like I was taken advantage of. Tanner was professional and followed up with me (he was patient too, he hung in there with me for a week). I'm just in love with my 2017 Honda Accord Sport!!!! This gal is smiling :) More

Excellent buying experience! Purchased a 2018 Honda Ridgeline RTL-E from AutoNation Honda Chandler in August. After getting the typical run around, salesman B.S. and flat out lies Purchased a 2018 Honda Ridgeline RTL-E from AutoNation Honda Chandler in August. After getting the typical run around, salesman B.S. and flat out lies from other dealers, AutoNation Honda Chandler guys were a ray of light in a rather typical and stormy buying process that you would normally expect. Negotiating a new car purchase is always a P.I.T.A! - Not with these guys! There wasn't any back and forth negotiating or feeling like the sales person is working you over to squeeze every last cent out of you. They were very professional. Very knowledgeable. Very courteous. Very respectful. Some insight into my previous experience: Right Honda in Scottsdale agreed to a price, then called the next day and added $3,000 more than what we discussed, practically calling me a liar when I told him he made a mistake. I scratched them off the list and moved on... I called Bell Honda and spoke to Brandon Latour. He said they had the truck I wanted on their lot ("I'm looking at it right now. Come on down!") getting me to drive all the way down there to find out that they never did. (To Bell's credit, I worked with Brent Harris once I got there, and found him to be a VERY professional and knowledge sales person. I would have purchased from him, but the flat out lie from Brandon Latour made it impossible to do so. If you do go to Bell Honda, ask for Brent Harris.) So on, and so on... AutoNation Honda Chandler's sales manager, Brett Marrs, called me up late in the afternoon and informed me that he had the exact, elusive "unicorn" truck that I wanted (that all the other dealers said that they could get but couldn't give me a date as to when), and could have it ready to go the next day. On top of that, it was a 2018 model! I told him of my experiences with the other dealers and asked him to snap a few pictures and send them to me as proof that he really did have the truck on the lot. He enlisted the help of his internet sales manager, Cory Cameron, who took a few really nice photos and sent them to me within minutes. I called Brett back, thanked him and told him my (low) price that I was willing to pay for that truck. He said, "no problem", and was able to do the deal. He even threw in all weather floor mats! BONUS!! No haggling. No run a round. No lies. NO B.S! What is nice about the buying experience here is that they are very transparent being a publicly traded company as opposed to the other dealers who are privately owned and greedy. I will never buy from any other dealership. It's AutoNation from here on! More

Excellent customer service We had a great experience at Autonation Honda in Chandler! Gregg's level of professionalism and customer service exceeded our expectations. Buying a We had a great experience at Autonation Honda in Chandler! Gregg's level of professionalism and customer service exceeded our expectations. Buying a new vehicle is usually stressful and time consuming , Gregg and David ensured this was not the case for us! Thank you! More

Great buying experience! We had a wonderful buying experience with AutoNation Honda Chandler for a new 2017 Honda Civic Hatchback EX recently. The internet sales representa We had a wonderful buying experience with AutoNation Honda Chandler for a new 2017 Honda Civic Hatchback EX recently. The internet sales representative Vinh Vo is very friendly! He replied all our question promptly and got an aggressive price for us. And our salesman Gregg Gabbin is perfect! We are new to be here and our English is pretty limited, but he was always very patient, handling every procedure exactly and correctly for us, we really rested assured with his help : ) Thank you again for making this great deal! Highly recommended! More