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AutoNation Honda Chandler
Chandler, AZ
4,961 Reviews
For new Honda vehicles, used cars for sale, and Honda service in the Phoenix area, be sure to visit AutoNation Honda Chandler. Our Chandler, AZ location features one of the largest inventories of new Honda vehicles in the Phoenix area, as well as a large selection of used cars, trucks, and SUVs. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Chandler, located near the intersection of Gilbert and E Pecos.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,961 reviews
November 02, 2021
We bought our CRV new in 2012 and have had all the services done there with some very good service experience over the last 9 years. We brought my CRV in to Kyle on October 5, 2021 to have an estimat services done there with some very good service experience over the last 9 years. We brought my CRV in to Kyle on October 5, 2021 to have an estimate done and was told I would get a call back by the end of the day...never heard back from Kyle. I waited thinking he would call in the morning and still nothing! I finally called him at 3:00 pm and he said the car was ready for pickup and estimated a large repair fee. I told him I would come pick up my car and let him know. He did not help me when I got there so I had someone else get my car for me and the back of my interior was covered in greasy hand prints all over!! I took pictures and sent them to him and told him I shouldn't have to clean up someone else's mess. I asked when I could bring it in to get it cleaned and I told him on Friday.....NEVER HEARD BACK FROM HIM!!! I have spent thousands of dollars maintaining my car at this Honda dealership and I don't know if I will ever go back....I know for a fact I will not work with Kyle ever again!!! Worst customer service experience!!! More
by mmiranda23
Employees Worked With
Kyle
November 01, 2021
This was my first time using AutoNation and I was told it would be 1 to 1-1/2 hours for the service to completed. It took over 2 hours and when I was paying the bill I was told the tech recommended changing would be 1 to 1-1/2 hours for the service to completed. It took over 2 hours and when I was paying the bill I was told the tech recommended changing the engine and compartment air filters. They should have called me while the car was being worked on so I could have approved that work too. If they really care about good customer service they should contact me and offer a special deal to have the filters changed otherwise I won't use their services again. More
by jmalcolm123
Employees Worked With
Dont know
November 01, 2021
This is the first time I have had terrible service. Spent 2.5 hours waiting for an oil change, when they brought me my car it was not washed. I requested for it to be washed and of course they lost my key. I 2.5 hours waiting for an oil change, when they brought me my car it was not washed. I requested for it to be washed and of course they lost my key. I had to wait another 30 mins. for them to find it. I'm second guessing whether I want to continue to have my car serviced by this dealership again. More
by M
Employees Worked With
N?a
