AutoNation Honda Chandler

Dealer offered services seem to have increased significantly in cost - more than other local auto service providers. significantly in cost - more than other local auto service providers. More

Michael Bradley was my service advisor. Excellent. The truck drove better on the way home than it did on the way to the dealership. truck drove better on the way home than it did on the way to the dealership. More

Good customer service and friendly staff. Service was quick and Nico was very attentive service advisor. quick and Nico was very attentive service advisor. More

Mike Craig was prompt and thorough in his explanation of what was to take place. His time estimate was accurate. He corrected one problem in the service lane. what was to take place. His time estimate was accurate. He corrected one problem in the service lane. More

Thank you with prompt timely maintenance provided on 10/16/2021 with Michael Craig's professionalism standing out as an example of how advance into 2022 will smoothly possible proceed to provide transpo 10/16/2021 with Michael Craig's professionalism standing out as an example of how advance into 2022 will smoothly possible proceed to provide transportations continuing yearly. Hoping to have advanced technology to take care of certain driver tasks. Maintaining will have more computer early helpful outcome to make that experience meaningfully ongoing. Thank you all with everything. Sincerely, Rajan Iyer ENGINEERINGINC INTERNATIONAL OPERATIONAL TEKNET EARTH GLOBAL More

Very busy dealership with a great service department. Maintenance completed as expected, but wait times can be excessive due to high volume. Maintenance completed as expected, but wait times can be excessive due to high volume. More

Lucas was wonderful to work with! I had a great experience! I will continue to have my car serviced here! experience! I will continue to have my car serviced here! More

Rebecca in service was great, picked up when someone else in service dropped the ball. in service dropped the ball. More

First let me state that Auto Nation Honda is extremely convenient for me and that is the only reason I continue to go there. Almost everytime I go, the entire service is USUALLY completed and I tell convenient for me and that is the only reason I continue to go there. Almost everytime I go, the entire service is USUALLY completed and I tell myself I am never going back again. I have gone to 2 other dealerships for service and have always been very satisfied. My first experience about 5 years with Auto Nation Honda was the absolute worst experience I ever encountered with any dealership. Let's just leave it at that My last last experience Thursday October 14, 2021 was almost as bad. First, I called twice to see if they had a replacement fab & key for my 2016 Accord Both times after waiting several minutes no one answered the phone. The following day I went into the dealership for a replacement key & fab. I went to the parts department and was spoke to a man who was just plain dismissive and instructed me to go to service. They told me it would take about 90 minutes. I told Michael I had to go to work at but someone will come at about 1PM to get the key & fab replaced as I had to go to work in about 2 hours I then SPECIFICALLY asked to DOUBLE CHECK to make sure it was in stock They did ask another man and without any hesitation he said "Yes" About 12:30 PM the car was taken back but not by me, (an inconvenience for yet another person) for the key fab replacement and shortly thereafter was told that it was NOT in stock and would be ordered but take 4 to 5 business days to receive. The person who took the car in was instructed to give a call back next week. He replied shouldn't you call Jules (the owner) when the part arrives He said they would ,but with all of these issues I will be pleasantly surprised if that actually occurs. This is my 3rd Honda Accord (the first 2 purchased new, and this current one first leased and then bought ) over about a 20 year plus period This is not the way to treat a loyal Honda customer! More

Both the service representative and the drop off driver were very courteous and clear on what the services needed would be. were very courteous and clear on what the services needed would be. More