AutoNation Honda Chandler

Upon my arrival I was greeted by Chad who had been assigned as my service representative per a previous phone conversation. Chad carefully discussed the services I requested giving me a quote. My car assigned as my service representative per a previous phone conversation. Chad carefully discussed the services I requested giving me a quote. My car was immediately driven away. When the services were completed he gave me a detailed printout of what was done and what(in this case nothing) further services were suggested be completed at a later date. Chad then thanked me for using the San Tan Honda Service Dept. and asked me to contact him if I had any questions or found anything unsastifactory. The service and customer servvice could not have been better. If only other companies would adapt San Tan Honda's customer service model, it would be a much better world for customers. More

I always have my two Hondas serviced at your location because of the following points: freindly,courteous,knowledgeable, honest and always a fair price for services rendered. You have the greatest people because of the following points: freindly,courteous,knowledgeable, honest and always a fair price for services rendered. You have the greatest people in your service department such as Penny and Mark at your other location (Mark is now in your new location) and Jef Lyons who is outstanding in all the qualities mentioned above. And thank you for your new location as it is more convenient for me. Dick Moe More

Tad, the service advisor got me in and out in minimal time. Explained my warranty and ensured I was satisfied with the service. Great Job! Service area was clean and my car was not filled with a bun time. Explained my warranty and ensured I was satisfied with the service. Great Job! Service area was clean and my car was not filled with a bunch of finger prints like I have seen at other dealers. More

Our service advisor was Jorge Bejarano, very professional, courteous and mindful of our time. Took care of us promptly, went beyond the expected and made us feel as if our needs were the most im professional, courteous and mindful of our time. Took care of us promptly, went beyond the expected and made us feel as if our needs were the most important of the day! Considering it was Saturday and they were swamped, this is exceptional service. Thank you Anne and Charles Craig More

I experienced good service, great customer service,friendliness and overall experience at SanTan Honda. Tad was very helpful, knowledgeable and had great follow up. Cashier was freindly while service,friendliness and overall experience at SanTan Honda. Tad was very helpful, knowledgeable and had great follow up. Cashier was freindly while still being quick and efficent. Thanks for the good experience. More

I LOVE my dealership! The air conditioner on my 05 Odyssey suddenly started blowing hot air... I was a bit concerned that I had just had this problem a little over a year ago and had paid $1000+ the f Odyssey suddenly started blowing hot air... I was a bit concerned that I had just had this problem a little over a year ago and had paid $1000+ the first time around. I called the service dept and they told me to bring it right in! They are so hospitable when you arrive. They give you a cold water bottle and try to make you as comfortable as possible... They brought me a rental car asap and I was on my way! They diagnosed the car that evening and had a result for me first thing in the morning... and then Tad was extremely kind and understanding as he listened to my frustrations and concerns. I spoke to Jared the next day and even though my car is way out of warranty, he understood my problem and helped me resolve it quickly and to my satisfaction. I am very happy with the result, and confident that even though the problem I experienced was not technically their responsibility, Honda stands behind their stuff, genuinely cares about their customers, and will go the extra mile to make the customer happy... even if it means throwing in little "extras" that in the long run always make all the difference. I appreciate the listening ear on a tough day, and the down-to-earth approach that means that I always feel welcome and comfortable at my dealership. I have never had a bad experience at SanTan Honda.... and I'll be waiting to thank the lady that always calls the next day to make sure everything is okay. Thanks Tad, Thanks Jared! See ya in 3,000 miles! :) More

Tom was very informative, friendly, and professional. He went above and beyond answering all of my questions. He gave me the facts was honest and straight forward. It it nice when you can TRUST the person w went above and beyond answering all of my questions. He gave me the facts was honest and straight forward. It it nice when you can TRUST the person who is taking care of your vehicle and making recommendations. I will definitely do business with him again. Thank You, More

Tad was very professional and made sure my car's needs were met. He told me of coupons the dealership had to help save me some money on my service visit. My vehicle needed a molding strip as well for wh were met. He told me of coupons the dealership had to help save me some money on my service visit. My vehicle needed a molding strip as well for which Tad orginally advised was not on hand. Tad located one and made sure it was properly afixed to my vehicle. Tad made sure all my questions were answered and explained in detail what service my car needed. Thanks Tad for your professionalism More

I was met by Jeff in the Express Lane. The car was due for a service interval however, I had concerns about a recall pertaining to the vehicles brake system. Jeff was professional and listened to my con for a service interval however, I had concerns about a recall pertaining to the vehicles brake system. Jeff was professional and listened to my concerns. Jeff was neither dismissive or showing false interest and that is what I appreciate most in customer service. San Tan Honda has a GREAT facility in which to wait. The waiting rooms with large flat screen TVs, compfortable seats and WI-FI to Complimentary coffee, doughnuts and fruit made the stay pleasant and afforded an opportunity to talk to other Honda owners. My final remarks about San Tan Honda are that Jeff knew that my time was valuable and he made sure that the results were acceptable and most importantly, his price quote was down to the penny! Thank you Jeff Lyons and San Tan Honda! More

Every person we dealt with from the time we first entered the dealership treated us courteously and respectfully. Our sales specialist, Laurence Bautista, listened to what we wanted and responded accordingl the dealership treated us courteously and respectfully. Our sales specialist, Laurence Bautista, listened to what we wanted and responded accordingly. We felt welcome by everyone, almost like family. We were treated fairly and professionally. The dealership facilities are second to none, very clean, organized and state of the art. We would definitely recommend this dealership. More