AutoNation Honda Chandler

I have used AutoNation Honda in Chandler,AZ for over 5 years and have always received EXCELLENT service all the way from making the Servive appointment to completing the services ordered. A truly great ex years and have always received EXCELLENT service all the way from making the Servive appointment to completing the services ordered. A truly great experience. More

New customer. Was treated very well by ShaTan. Surprised by his blue shoes! ShaTan gave us fantastic service. Listened carefully to what I wanted. After he li Was treated very well by ShaTan. Surprised by his blue shoes! ShaTan gave us fantastic service. Listened carefully to what I wanted. After he listened he wanted to show me a used care on the lot that had all my features. Exactly what I wanted. He heard all I said. He supported me through all of the financing process. Tim the finance gentleman was excellent. Willing to help find the best options for me which I appreciate. The dealership was also spotless! Lots of follow up by ShaTan after the purchase. I’m super critical but honestly he and the dealership are 10 out of 10. More

Great service and my advisor Reginald Smith is really professional and took time to explain everything. professional and took time to explain everything. More

Good service,friendly,walked out of the dealership with a smile. Tom, made a good impression on us. smile. Tom, made a good impression on us. More

I had an appointment this morning at 8:40 for an oil change. I arrived at 8:30 and was told it would be 2-2 1/2 hrs. How is that possible for an oil change. I decided to have the shuttle take me back change. I arrived at 8:30 and was told it would be 2-2 1/2 hrs. How is that possible for an oil change. I decided to have the shuttle take me back home but at 9:45 a m I was still waiting for the shuttle. I decided at that time, I might as well stay at the shop as my car would be done in an hour or so. At 11 a m I was told there were still three cars ahead of me. I had another appointment at noon that I could not miss. I was assured I would be out in time. At 11:53 my car was finished. Over three hours of waiting for a simple oil change when I had an appointment is completely unacceptable. I was told they normally have eight technicians doing oil changes, but they're down to only three technicians. Wouldn't it be common sense to adjust the schedule accordingly, I left a message when I got home for the service drive manager and have not received a return call. I love my honda but the service department needs major improvements in time management. More

Great service and my service advisor Michael Culbertson is really professional, knowledgeable and friendly. Thank you. is really professional, knowledgeable and friendly. Thank you. More

Provides good service. The advisor is really patient explaining the details, and the shuttle service is wonderful The advisor is really patient explaining the details, and the shuttle service is wonderful More

The process was fast and friendly. I was able to get in and out with a new car less than 5 hours. I was able to get in and out with a new car less than 5 hours. More

Waited 4 hours for an oil change even though I had an appointment. This is not the first time I have had to wait 4/5 hours for service each time with an appointment. appointment. This is not the first time I have had to wait 4/5 hours for service each time with an appointment. More

Scott was very helpful and quick to take care of my service. He answered questions I had before the service and explained everything clearly after the service. Thank you service. He answered questions I had before the service and explained everything clearly after the service. Thank you More