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AutoNation Ford Wolfchase
Memphis, TN
933 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 933 reviews
July 31, 2021
They know how to keep a customer happy and make things right. They complete repairs on time at the time they promised. They keep the customer number one. right. They complete repairs on time at the time they promised. They keep the customer number one. More
by kdn21
Employees Worked With
Barbra Meyers
July 28, 2021
Good morning ,my name is Jesse Jones I dropped my Ford explore off at the dealership this morning. Mr. Ed Stacks prepare the paperwork and gave me a call a few hours later that my car was ready for pick u explore off at the dealership this morning. Mr. Ed Stacks prepare the paperwork and gave me a call a few hours later that my car was ready for pick up.This was a great experience for me and I appreciate it Mr. Ed. Stacks. Thank you very much for your help. I will return for my next service appointment. More
by jones
Employees Worked With
Ed Stacks Jr
July 27, 2021
Service Advisor was Barbara Myers. She totally understood my problem with my old F150 with 275,000 miles on it. Service dept fixed it in less time than expected. Truck now runs as good as it did when it was my problem with my old F150 with 275,000 miles on it. Service dept fixed it in less time than expected. Truck now runs as good as it did when it was new. Brake job, wheel bearing assy, sway bar bushings and links. Koodos to the service dept. I will use them again when needed over a generic auto repair shop. More
by mmenne2002
Employees Worked With
Barbara Myers
July 26, 2021
Slow to replace recalled parts. We all understand the problem but you could send update after 4 months.This is my second recall . Thank you for keeping up..Oil change was fine. problem but you could send update after 4 months.This is my second recall . Thank you for keeping up..Oil change was fine. More
by frances
Employees Worked With
don't know a name
July 23, 2021
I bought my car from here that part went great! However I went to have my oil changed and the back passenger side window switch fixed after they told me they could fix it two weeks prior. I get their and the went to have my oil changed and the back passenger side window switch fixed after they told me they could fix it two weeks prior. I get their and they tell me they can’t do it cuz it’s a Nissan that’s fine but don’t tell me you can do something when you can’t. All I wanted was my oil changed and they ended up doing that and a tire rotation to which I didn’t want because they were brand new tires to begin with!! Also got attitude from multiple people!! I WONT BE BACK!! NOR WILL I BY ANOTHER VEHICLE FROM THEM!!! Very unsatisfied with the service department!!! More
by Jlrobison1187
Employees Worked With
The only two in the service department both were very rude!!!
July 22, 2021
Everyone I have worked with has been very helpful and informative. My work was done on time. No hassell. Clean waiting room and very nice. I would reccomend anyone to go there. when I get ready to buy ag informative. My work was done on time. No hassell. Clean waiting room and very nice. I would reccomend anyone to go there. when I get ready to buy again I will go there. More
by frankriggins
Employees Worked With
Lee Gault
July 22, 2021
Ed Stacks JR. was my service advisor - he makes Autonation look good. He got my truck repaired correctly and made sure I was happy - Excellent Rep - I will be back Autonation look good. He got my truck repaired correctly and made sure I was happy - Excellent Rep - I will be back More
by Bigwake
Employees Worked With
Ed Stacks JR
