AutoNation Ford Wolfchase
Memphis, TN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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We were in Memphis visiting family and on the day of our departure noticed our F-150 truck was leaking coolant. We made an appointment for 0730 the following day (Monday) for repairs. When we arrived for departure noticed our F-150 truck was leaking coolant. We made an appointment for 0730 the following day (Monday) for repairs. When we arrived for our appointment, Laura Fisher, the assistant Service Manager, met with us and started the process of having the truck repaired. She explained everything to us, to include the mechanic's findings, a video of our engine and what needed to be done, what the estimated cost would be and a reasonable timeline as to when the truck would be ready for pick up. Once the repairs were made, we returned to the dealership and Laura explained everything the mechanic did and the costs, which were spot on with her. Initial estimate. Laura and everyone else were professional and courteous, which was greatly appreciated since we were over 900 miles away from home. Thank you, Laura and thank you, Auto Nation Ford. You are a class act that would be hard to follow! More
Everyone at the service department was helpful. The technicians worked thoroughly at an quick and effective pace. My repairs were done in a timely manner. The technicians worked thoroughly at an quick and effective pace. My repairs were done in a timely manner. More
On April 27th I purchased a ford f-150 with 40k miles. June 22nd the check engine light came on and I immediately brought it in to be serviced. I was told 2-3 weeks before they could diagnose it. Now mor June 22nd the check engine light came on and I immediately brought it in to be serviced. I was told 2-3 weeks before they could diagnose it. Now more than five weeks later I still have not been given any timeframe, have been told that I can not take it to another dealership without risk of voiding the warranty, all while refusing to authorize a rental vehicle that the warranty includes. A very poor representative of ford with zero regard for consumer protection laws More
We had a great car buying experience. The sales person was very knowledgeable and went out of her way to help us with any questions we had. The sales person was very knowledgeable and went out of her way to help us with any questions we had. More
My vehicle purchase experience from AutoNation was very pleasant from the time that I first showed up to the very end of my purchase. 1st of all and what I like the most was that I received no pressure fro pleasant from the time that I first showed up to the very end of my purchase. 1st of all and what I like the most was that I received no pressure from any of the salesmen. They let me take my time and browse as slowly as I needed. They were quick to answer any question(s) that I had. I compared their pricing with others. They had the best pricing. They covered the various options for financing and allowed me as much time as i needed to make my final decision. They were very professional ,courteous and patient .That was the best car buying venture of all my purchases. Hats off to salesman "Gregory" and Financier "Patrick". Keep up the good work AutoNation. More
I have been a Ford Wolfchase customer for years and for most of those years Barbara Myers has been my most excellent service advisor. She knows maintenance should be done and nothing extra I don’t need. I most of those years Barbara Myers has been my most excellent service advisor. She knows maintenance should be done and nothing extra I don’t need. I have two Ford vehicles and have been very happy with Ford Wolfchase. More
Very friendly with a focus on customer service. Also kept customer very informed of issues that needed to be fixed immediately and those that could wait. Also kept customer very informed of issues that needed to be fixed immediately and those that could wait. More
Very polite and respect. My experience was great from the moment i arrived Greg was very patient and helpful in making sure I got what I needed for me and my kids. My experience was great from the moment i arrived Greg was very patient and helpful in making sure I got what I needed for me and my kids. More


