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AutoNation Ford Wolfchase

Memphis, TN

4.6
933 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 933 reviews

September 11, 2021

Prompt, timely service. Joseph provided all if the information we needed to make an informed decision. Business office was easy to deal with. Les was great More

by Supremebeing.bernard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Wallace
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, thanks for your praise and kind comments about our team. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

Happy with attention to my issue, though communication of when they would work me in was inadequate. But in the end I am very satisfied. More

by pet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot remember
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 10, 2021

Had brake job and oil change done. Got truck back in a reasonable time. Although costly, I left with confidence that it was done right. More

by jmwalla1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 10, 2021

Great service... Gary my service writer is absolutely on it. He makes sure things are done right and communicates about everything happening. This dealership is fair and honest in the shop. 0lus you get OEM More

by Erik F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi Erik, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 09, 2021

Recently went in for a routine oil change and their 115k mile service. All of the employees I spoke to were kind, patient, and they answered all my questions. They were very helpful in getting my vehicle th More

by serenadavila76@gmail.com
Friendliness
Recommend Dealer
Yes
Employees Worked With
Britney, Barbara, Mitzi, Shelby
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 08, 2021

Firstly, the woman who checked me in acted as if I was inconveniencing her when I’m bringing that location business and I had it scheduled. Secondly, they didn’t bring me my car they had it parked in the More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure employees name
Sep 08, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

September 07, 2021

After having scheduled a service appointment online, I recently brought my F150 to AutoNation Ford Wolfchase for a wheel alignment and oil change. My service advisor, Gary, was very helpful in getting my More

by CarlP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Douthit
Sep 09, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2021

Working with the employees in the service department is always a pleasure. I felt I needed my brakes replaced on the front and rear of my 2019 Explorer which now has 103,00 miles. But was told only the rea More

by Mikefranks53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Sep 09, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 17, 2022 -

Mikefranks53 responded

Great work and service, at a fair price. Outstanding employees (Barbara) in service.

September 04, 2021

I was so pleased with everything about service on my car. Everybody I was dealing with was so helpful and anxious to make it right. More

by Myflowers2au
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick the service mgr. and Lee who helps me when I need it👏
Sep 07, 2021 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

September 03, 2021

This dealership is not always informative when making appointments for recalls and may not have the parts available when taking your vehicle in for a recall. More

by Misinformed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Douthitt
Sep 07, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

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