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AutoNation Ford Wolfchase

Memphis, TN

Overview
Reviews
Vehicles
4.6
933 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 933 reviews

October 30, 2023

Great staff. Great service. Consistent service. I can just make an appointment and bring my car in. Staff are knowledgeable and kind. More

by Dot Duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone who worked Saturday October 28
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Nov 01, 2023 -

AutoNation Ford Wolfchase responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Dropped vehicle of Aug 28 with understood 2/3 week wait before diagnostics could be done. Almost 8 weeks later and several phone calls starting week 6 finally get call back and things start moving. Extrem More

by wct3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember rarely spoke to anyone
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Nov 01, 2023 -

AutoNation Ford Wolfchase responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1257 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 26, 2023

I was on my way after only 90 minutes for an appt that was for 2-3 hours, to install two trim pieces! Everyone was friendly and courteous, as always. Car was neat and clean, inside and out, after their More

by van
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie and Ann
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Oct 28, 2023 -

AutoNation Ford Wolfchase responded

We are pleased to hear you had such a positive experience with us, Van! If you ever need help, just give us a call. Happy motoring!

October 22, 2023

I am always going to take my 2020 Ford Escape to AutoNation Ford Wolfchase because I am pleased with the service that I receive and each person that I am in contact with makes me feel like a valued More

by pswalker1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
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Oct 24, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2023

Car died on a Saturday. Got it back Thursday. Much faster than expected with good communication. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m horrible with names
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Oct 23, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2023

I had a very pleasant experience at AutoNation Ford Wolfchase service department. Booked service on line, quick and easy process. Upon arrival was greeted promptly and directed to the appropriate are More

by mcardosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
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Oct 24, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 20, 2023

They have been doing all the service on my 2007 F150 since I bought. They even do my service on my GMC truck. More

by mdach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Oct 22, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 17, 2023

They are always very helpful and efficient. Everyone is very professional and kind. We have never had an issue with this dealership. More

by Cricka1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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Oct 20, 2023 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2023

Lee is my service agent. He is friendly and most helpful. The service to my vehicle was finished in a timely manner. More

by sue83047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
Oct 19, 2023 -

AutoNation Ford Wolfchase responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. If you ever need help, just give us a call. Happy motoring!

October 15, 2023

You all always get to me in a timely fashion and always do a professional job the only recommendation I can suggest is put a little volume on the TV in the waiting area and get back to washing the vehicle More

by Rkmih1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Oct 16, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (901) 209-1257 so we can assist you further.

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