AutoNation Ford St. Petersburg

Purchased a new vehicle There's no just in-the-box help with Sales and Services here. When searching for my vehicle, the help at AutoNation, St. Petersburg, FL, extended ou There's no just in-the-box help with Sales and Services here. When searching for my vehicle, the help at AutoNation, St. Petersburg, FL, extended out-of-state to pin-point my requirements. My thanks to Rafael Catala of Sales and Glenn of Service/Parts for their role in making a F-150 selection with accessories less complicated. There was no ambiguity in automotive knowledge. The new modern environment setting was very comfortable. During my visits at the sales and showroom, I could not help in observing the staff training and camaraderie. I did not see pomposity between the employees. This makes for a friendly work environment. Any new Ford sales and services will be my return to AutoNation of St. Petersburg, FL. Please continue with providing great service. Thanks AutoNation. More

"The Triple Flush Experience" Cannot compare to the level of help and appreciation to Frank Costantino and his whole staff at AutoNation Ford St. Petersburg. What can I say, these Cannot compare to the level of help and appreciation to Frank Costantino and his whole staff at AutoNation Ford St. Petersburg. What can I say, these guys care just as hard as they work. Excellent customer service and very trustworthy. After the Triple Flush Service, I went from a really bad day before they started, to a great day after they finished. Frank, Thank you so much and keep doing what you do! More

Excellent Customer Service from Frank Constantino I had brought my truck in for a quick oil and filter change. Spoke with Frank Constantino. I assume was a Service Advisor. He quickly diagnosed an und I had brought my truck in for a quick oil and filter change. Spoke with Frank Constantino. I assume was a Service Advisor. He quickly diagnosed an underlying issue with my truck when I casually mentioned my truck would shudder during acceleration. He identified an issue with my torque converter and my warranty would cover repair. Appreciate the 5 Star customer service! More

Incompetent Told me I needed new brakes and tires while I’m for the first time to get a recall issue addressed. Made a subsequent appointment for the tires and b Told me I needed new brakes and tires while I’m for the first time to get a recall issue addressed. Made a subsequent appointment for the tires and brakes. Once they learned it was a fleet car for work, I no longer needed tires or brakes. They did change the cabin filter. They also broke the glove box and closed it so I didn’t notice until I opened it. Left a mess of white, waxy shavings in my glovebox and on the floor below. So much wasted and lost time spent here. The worse part, NOT ONE SINGLE APOLOGY. Do not go here. Untrustworthy and apathy abound. More

Incompetent and lack of service I've had both good and bad experiences with this location. Back in Feb or so I went in to get transmission fluid changed was.yhere 2 hours. Service a I've had both good and bad experiences with this location. Back in Feb or so I went in to get transmission fluid changed was.yhere 2 hours. Service advisor didn't stay on top of it and come to find out they had new guy who dis not know how to change the transmission. Fluid in a 2013 mustang. I took it few days ago to have oil changed and differential fluid changed. Rick was my advisor very good. However, I called because of squeaking when I went over bumps. Figured shocks struts or something. Well that day I was transferred to Derrick which I left message never called me Called today first guy I got acted like my questio s were some big mystery. I'm not a mechanic but would've either said bring it in or give a couple possibilities. He was a total baffoon. Last time I called they transferred me to Kens answering machine left message explaining I wasn't happy and just wanted to know what the squeaking could be. Still no call. I've been going there since we bought the car 3 years ago. Also I am looking for another car for myself and want to buy my mother one. I most certainly won't be using this place. Speak to few hundred people daily and will also let them know lack of service and integrity More

Couldn't make a deal but good experience I wasn't able to come to agreeable terms on the vehicle I was interested in but I did have a very positive experience at Autonation Ford. I had the p I wasn't able to come to agreeable terms on the vehicle I was interested in but I did have a very positive experience at Autonation Ford. I had the please of running into Joe, a new salesperson. Joe was kind, courteous and respectful and worked diligently trying to make a deal work. Plus, I enjoyed Joe's passion for cars which were aligned with me. I'll be happy to see Joe again when looking for car's in the future. More

Good sales man / bad management dept. If you want to get a vehicle and AutoNation Ford St Petersburgh, Fl is your closest place, you should know that you can find good deals and good price If you want to get a vehicle and AutoNation Ford St Petersburgh, Fl is your closest place, you should know that you can find good deals and good prices but they are tricky to get you to transfer your registration and plate to the new car and leave you with NO TEMPORARY PLATE/TAG to the vehicle that you went driving in the first place to the dealership...! Keep your eyes open! DO NOT MAKE THE TRANSFER OF PLATE IN THIS DEALERSHIP...at the DMV is only $10.....dealer? they charge you $200. Salesperson that took care of us? Excellent, very nice! Just don’t do any tags or plates, they should give a temporary one for the new car, is illegal to leave the dealer without any plate.... but if you do it with them be aware that nobody is gonna provide a temporary plate for your old car! More

Bought a truck Never buy a used vehicle from this place they had mine for over a month and they kept putting it off and putting it off I would call they wouldn't ret Never buy a used vehicle from this place they had mine for over a month and they kept putting it off and putting it off I would call they wouldn't return my calls nobody I will never never go back there and never recommend them to nobody. More