AutoNation Ford St. Petersburg

They did a thorough job determining the cause of my issue. It took a little over an hour and as it turned out there was no real issue. Selim kept me informed on the progress and timing and clearly expl issue. It took a little over an hour and as it turned out there was no real issue. Selim kept me informed on the progress and timing and clearly explained what they had found at the end. More

We were pleased with our service, as usual. Howard was great as usual. It did take a little longer than expected. Howard was great as usual. It did take a little longer than expected. More

I needed oil change They got me in with out appointment .it only took about one hour . happy with service. appointment .it only took about one hour . happy with service. More

I have taken my Ford vehicles to AutoNation for sometime now and have always had positive and professional services I recommend Service Representative Micky who always does above to help with our service now and have always had positive and professional services I recommend Service Representative Micky who always does above to help with our service needs More

No issues to report. Waiting area clean and well maintained, Coffee available, They did fail to provide a new label indicating milage for ail change. maintained, Coffee available, They did fail to provide a new label indicating milage for ail change. More

Service was excellent. My car was serviced in a very time and your dealership DID NOT try to selling me repair work I did not need. Your Service Advisor was very professional and knowledgeable. I am e time and your dealership DID NOT try to selling me repair work I did not need. Your Service Advisor was very professional and knowledgeable. I am extremely happy with the service I received at your dealership! More

they did a great job repairing my touch screen on my 17 explorer once the part was received the dealership it took a day to install. great job explorer once the part was received the dealership it took a day to install. great job More

Our salesman at AutoNation Ford in St Pete, Brenton was very knowledgeable and very professional. The 2022 Ford Edge ST we were interested in was prepped and cleaned for our test drive and we purchased the very knowledgeable and very professional. The 2022 Ford Edge ST we were interested in was prepped and cleaned for our test drive and we purchased the vehicle. Don B More

Drop off very easy, especially since I had an appointment later in month. Would call a fit in. Beth the service rep was very nice and said they would get back with me about problem. A day and a half later later in month. Would call a fit in. Beth the service rep was very nice and said they would get back with me about problem. A day and a half later she called with the news and an estimate. After giving her the ok. I explained would be in hospital for surgery the following week. Long and short is that the car was ready prior to surgery. They went the extra mile to assist me. Good customer service on their part. More

I was in for routine service 2 days ago for my Escape. I missed my appointment, but when I called to rescheduled, they worked me in the same day anyway. That was appreciated. When all was done, Tony reviewe missed my appointment, but when I called to rescheduled, they worked me in the same day anyway. That was appreciated. When all was done, Tony reviewed what was done and what would be needed at the next servicing. He also said that the paperwork was not ready and asked if he could email it to me, which I agreed to. However, when I read the paperwork that was sent, it was noted that the tire rotation was not done due to the lug nuts being swollen and that they needed to be replaced. This was NOT mentioned to me. In fact, they were already replaced once for the same reason. At THAT time I asked if the same lug nuts were used and if would it happen again. I was basically brushed off and the question was not answered. I now know the answer. It is not really an acceptable practice to replace defective parts with more defective parts and I hope that this gets taken care of in a better manner this time. If you would like to contact me, please do!! Christine Conner (My "yes" for recommending this dealership is pending the results of this issue.) More