AutoNation Ford St. Petersburg

Arrived to find the friendliest most attentive salesman named Tom and he helped me order and pick up the vehicle I was looking for. All the staff and the management are easy to work with and the process of named Tom and he helped me order and pick up the vehicle I was looking for. All the staff and the management are easy to work with and the process of buying my truck was easy and pain free. More

Ford Auto Nation is a exceeding excellent Dealership. The staff is professional and very knowledgeable as well as polite. My Service appointment was excellent and efficient. I recommended family members The staff is professional and very knowledgeable as well as polite. My Service appointment was excellent and efficient. I recommended family members and friends to invest with Ford Auto Nation for a wonderful experience, they definitely won't be disappointed. Thank you Kind Regards, Miss Kathy Shakespeare More

The service department is excellent. I purchased my car here in 2013 and have had it serviced here since then. I purchased my car here in 2013 and have had it serviced here since then. More

I received quick service, had good communication with the service department, and they gave accurate estimates. service department, and they gave accurate estimates. More

Very pleased with the service from Howard on my vehicle. The repair was done quickly, and he saved me from spending a lot of money. The repair was done quickly, and he saved me from spending a lot of money. More

I felt like Beth, my service advisor, really listened to me and addressed my concerns thoroughly. me and addressed my concerns thoroughly. More

I recently purchased a Tesla Y from this dealership and was assured it had the Full Self Driving feature installed as I told the sales person this was a requirement for the purchase. When I went to use the was assured it had the Full Self Driving feature installed as I told the sales person this was a requirement for the purchase. When I went to use the feature I found that it was not actually installed on this vehicle. This is a $12k option to add. I wouldn’t have purchased the car had I not been told it wasn’t there. The pricing was in line with other comparable vehicles I was looking at so I was aware if it’s availability and the price was similar to the others I had found. When I inquired About this and a couple of other small Issues less than a week later I was lied to and told the option wasn’t available and given no support on any of the other issues either. I do love the car, but the dishonesty, lack of service and support is more than disappointing especially when making a purchase such as this and now having to spend another $12k for an option that was included in comparable cars at other dealerships. After seeing a comment seeking resolution on another ratings site I had posted to I called and spoke with Natalie at the dealership…. I can now comfortably say I would sooner purchase a car from anyone else in this world than this dealership. Steer clear, there are many other places to purchase a vehicle where you won’t be lied to!! Not only was Natalie outright rude about the entire situation there was no ambition to seek resolution only defend the incorrect information that I received from the sales person in the first place. She also noted that since it was a Ford dealership that it was my fault that they were not knowledgeable enough to represent the car appropriately and I should have purchased at my own risk… This was from a representative of the dealership that sold the car! Are you kidding me? When I suggested that if they didn’t want to bother to have enough knowledge of the vehicle to not misrepresent it to consumers such as myself maybe they should not sell cars other than Fords it seemed to set her off into an even more unprofessional tangent. Sorry, but if you are going to have a vehicle on your lot, shouldn’t you be aware of it’s available options and general knowledge of the car itself? I am somewhat dumbfounded as to why they’d waste my time with a response from the moments I have just wasted arguing with this person who had no intent on any sort of making this disappointing transaction any better… Again, go someplace else. These people aren’t worth the time! More

Excellent dealership. The service staff are ver friendly and explain about my truck. I recommend The service staff are ver friendly and explain about my truck. I recommend More

I have been coming here for about 13 years now for service and the company is great to work with. Beth was very helpful to me. service and the company is great to work with. Beth was very helpful to me. More

Had to wait two months for service, then you had car for two weeks and it is still not fixed two weeks and it is still not fixed More