AutoNation Ford St. Petersburg

My trip to AutoNation for the service's I needed were a delight. When I arrived I was greeted in a kind manner and was well respected. The individual I worked with (Chuck) was fantastic to work with as he delight. When I arrived I was greeted in a kind manner and was well respected. The individual I worked with (Chuck) was fantastic to work with as he really showed he cared. He helped me with the whole process making sure that everything was handled in as timely a manner as possible. He was very good with communicating any updates and showed every sign he cared. He helped me work out all the issues I had with my vehicle and did everything he could to help with the cost. If I need anymore maintenance or even a simple oil change when I go back I'll be asking for Chuck. More

Recommend with reservations. Car I asked about was “ available “ but not when I arrived. Sales agent pleasant but follow through after sale was very disappointing. Typical negoti Car I asked about was “ available “ but not when I arrived. Sales agent pleasant but follow through after sale was very disappointing. Typical negotiation process that makes most of us never want to buy a car! More

Real professional group of sales people. I was in and out with the vehicle I wanted. Even with the purchase completed, Peter still reached out to me to see if I needed anything. I normally h I was in and out with the vehicle I wanted. Even with the purchase completed, Peter still reached out to me to see if I needed anything. I normally hate going to the dealership, but this was a wonderful and stress free experience. Thanks Peter for all the hard work. More

I had my vehicle in for service and Micky was top notch. From the time I dropped it off , until I picked it back up, Micky communicated with me every step of the way. She is definitely an asset to Auto N From the time I dropped it off , until I picked it back up, Micky communicated with me every step of the way. She is definitely an asset to Auto Nation Ford. More

Fast, friendly and efficient, just what I need and want from my car maintenance service! from my car maintenance service! More

The two service rep's I communicated with for my service were very nice and professional. I definitely will be coming back were very nice and professional. I definitely will be coming back More

Excellent service. Chuck was great. Kept me in loop all day while my trust was being worked on. Chuck was great. Kept me in loop all day while my trust was being worked on. More

We really liked Justin Garcia; he was very courteous. Drawbacks were: The manager was trying to make us feel bad for Justin if we didn't purchase the vehicle. He actually said that he was trying to he Drawbacks were: The manager was trying to make us feel bad for Justin if we didn't purchase the vehicle. He actually said that he was trying to help seal the deal for Justin since he spent so much time with us. He actually spent an hour with us, most of it, running back and forth to the manager, isn't that the salesperson's job?! Besides, Justin approached us in the parking lot, we were just looking that day. After thinking about for a few hours after we left, we decided to return to purchase that same day. Not a fan of the Finance person trying to tack on extra services and warranties. He also exclaimed, "oh, you are buying a Demo/Loaner!" We had no clue that it was a demo until after we were practically finished with the Finance person, and at that time we found out that there were over 600 miles on the vehicle already. When we walked out to the vehicle after the purchase, we were not shown any details about the Bronco. We found scratches on the vehicle which I asked Justin about, but he stated that those would "buff out", they didn't. He seemed to be in a hurry to move on. So, even though at first, we were excited about a brand-new vehicle, after seeing the scratches and being told it was a Demo, we felt taken advantage of, and we bought a used vehicle for the price of a new one. The vehicle was inside the showroom, I had no idea that they would showcase a Demo/Loaner in the showroom, and I definitely didn't think to ask! The Bronco we test drove was outside, and I would definitely would have asked if that was a Demo if we had decided to purchase the vehicle that we test drove. It's been many years since I purchased a new vehicle, and I was saddened to see that the same old tricks /scams are being used today to sell a car! More

Very good. I purchased the car there and we've been taking it in for service ever since. Our service representative Mickey explains the services and work needed I purchased the car there and we've been taking it in for service ever since. Our service representative Mickey explains the services and work needed very clearly. More

Excellent customer service. Nick was great. Kept me informed at all times. Repair completed in a timely manner. Thank you for all you teams help!! Nick was great. Kept me informed at all times. Repair completed in a timely manner. Thank you for all you teams help!! More