AutoNation Ford Scottsdale

After making the sale the car was delivered with broken window. I reached out and was given promise via e-mail they would reimburse. After two months and emails to all levels of management no resolution. I window. I reached out and was given promise via e-mail they would reimburse. After two months and emails to all levels of management no resolution. Infact have now ghosted for last month. I have no way to go in person because we live in florida. More

Got the work done in time quoted. Clint Ninis was very helpful & friendly. Big change from last visit. Couldn’t get oil change under 5 hour wait. Kendra Kruse was very rude to me. Sorry to use her name helpful & friendly. Big change from last visit. Couldn’t get oil change under 5 hour wait. Kendra Kruse was very rude to me. Sorry to use her name , but she was not customer friendly that day. Never apologized. I waited a month later to get service. I understand help is sparse, however I have been a Ford customer for over 20 years, and I’m seriously thinking of going elsewhere when my lease is up More

Everyone was very friendly and they got me in and out very quickly! Great service. very quickly! Great service. More

Brought in our SUV for an oil change on 11/19/2021. Came home with a Suv with hand prints with oil on them. On the hood, doors, inside interior. We have beige interior so the black is quite noticeable. W home with a Suv with hand prints with oil on them. On the hood, doors, inside interior. We have beige interior so the black is quite noticeable. Why they needed the back seat, we don't know. Mechanics need to use rags to clean hands before putt hands all over it. We have not had time to bring the vehicle back in because for a cleaning. You need to get the black hands off the interior. We are not happy with the condition of the SUV on it's return to us. Joe Lisenby More

Sales staff and front desk are always 100%. BUT Recently took my Truck in to just check a error code on a sensor . 3 hours I sat with no update I checked to find out my car wasn't even looked at yet. Walk i took my Truck in to just check a error code on a sensor . 3 hours I sat with no update I checked to find out my car wasn't even looked at yet. Walk in people left before me. I EVEN HAD A APPOINTMENT and was early!. Felt like my time ment nothing. I took my Truck and left . Maybe another dealer will help More

Nice experience! We were greeted by Trey. I found the perfect care for me! 2021 Ford Bronco! Will enjoy this car for a long time! perfect care for me! 2021 Ford Bronco! Will enjoy this car for a long time! More

Great service, covered under warranty with no arguments. Vehicle was finished when promised, returned clean, no complaints. Service dept was busy and a little short handed so it took a while to get in, but Vehicle was finished when promised, returned clean, no complaints. Service dept was busy and a little short handed so it took a while to get in, but I was kept up to date start to finish. More

I am extremely pleases with the services provided. I highly recommend to anyone looking for a new or used vehicle! highly recommend to anyone looking for a new or used vehicle! More

Always receive great service at AutoNation. Kevin Morgan is the best Service Rep! AutoNation has kept my car running smoothly for 11 years. is the best Service Rep! AutoNation has kept my car running smoothly for 11 years. More

Took my 2019 Explorer in to fix glove compartment door that was broken. Told me they needed to order a repair kit and that they would call when it was in. This was over a month ago and still no word. I fo that was broken. Told me they needed to order a repair kit and that they would call when it was in. This was over a month ago and still no word. I followed up with a chat session but still no help. Went to another dealership and still waiting on them. More