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AutoNation Ford Scottsdale
Scottsdale, AZ
1,293 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,293 reviews
January 18, 2022
I've been a customer of what is now AutoNation Ford tor the last 25 years and have always been completely satisfied with their service and sales. Kevin Morgan is my go to Service Manager, I've worked with the last 25 years and have always been completely satisfied with their service and sales. Kevin Morgan is my go to Service Manager, I've worked with him for years and I would highly recommend him. More
by romahayes
Employees Worked With
Kevin Morgan
January 14, 2022
As far as the service department, overall they have little interest in quality service or customer satisfaction from start to finish. Starts with the department manager whom conveys he doesn’t want to little interest in quality service or customer satisfaction from start to finish. Starts with the department manager whom conveys he doesn’t want to be bothered, he’d rather argue with you, without the facts, and no one was interested in checking or verifying everything in order when they just passed the keys to you, battery was dead and interior where they were working was filthy. They don’t return phone calls and they don’t update or advise you of any status or development over several days. Consistently made me feel like I was a bother and in the way. Really pathetic. I will now drive 18 miles to a Lincoln dealer to avoid dealing with these knuckleheads. More
by rgmtx1
Employees Worked With
Timothy
January 13, 2022
The work gets done nicely everybody’s kind and helpfulEvery time we have dealt with the dealership they have been professional and kind helpfulEvery time we have dealt with the dealership they have been professional and kind More
by Jeanninesilverstein
Employees Worked With
It was Adam Silverstein who helped us in service
January 13, 2022
Ordering new vehicle and sales department wonderful! Finance needs to grow with times and remember NO means NO, quit trying to xxxx the customer. Finance needs to grow with times and remember NO means NO, quit trying to xxxx the customer. More
by Lange72
Employees Worked With
Sydney Thorp
January 13, 2022
I'm on vacation and wanted a oil change in my 20 18 Ford Explorer. It took me 40 minutes to schedule on text messages. I then got a text message about financing the oil change. The time limit to schedule Explorer. It took me 40 minutes to schedule on text messages. I then got a text message about financing the oil change. The time limit to schedule a oil change is unacceptable. I arrived about 10 minutes before the scheduled time. The lady service writer told me I need to go back and visit with another service writer (he was at lunch) and she wouldn't check me in for the oil change. That's xxxxxxxx. More
by Doc
Employees Worked With
Sydney Thorp
