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AutoNation Ford Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.1
1,291 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,291 reviews

January 24, 2022

Kevin did an excellent job of getting my truck in and out on time. Thanks for taking care of my truck. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Report | Print
Jan 27, 2022 -

AutoNation Ford Scottsdale responded

Hi Bob, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 24, 2022

Tre in sales and Joe in finance were very friendly and helped make my transaction as easy as possible. Saw the vehicle online, made an appointment to see the vehicle and worked out a deal that made sense. More

by stklausner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre Foster, Joe Abuaitah
Report | Print
Jan 27, 2022 -

AutoNation Ford Scottsdale responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 23, 2022

Good dealership, very slow service. Shouldn’t take 3 hours for an oil change when you are the first one in at 7am. More

by ckelly2750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra
Report | Print
Jan 26, 2022 -

AutoNation Ford Scottsdale responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you. Have a great day!

Jan 29, 2022 -

ckelly2750 responded

A little late! Reimburse me the $40.00 I had to spend on Uber to get home and back to get my vehicle. Six hours for an oil change and tire rotation!? If your going to start service at 7am, then start your ride share then! Terrible management, no one care, either! Service advisor said they were backed up from the day before, don’t you think she should have called me and let me know that? How about some courtesy?!

January 22, 2022

Jose and his team did a good job meeting our expectations. We saw the car on line and knew what we wanted before we arrived at the dealership. They just had to put the deal together. More

by Vantage V12S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latrajan Foster
Report | Print
Jan 26, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 21, 2022

My truck was repaired sooner than promised. My service advisor, Kendra, was very helpful and knowledgeable. I will be back for any service work I need. More

by Grimysmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra
Report | Print
Jan 25, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you so much for your positive comments about AutoNation Ford Scottsdale! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2022

Great customer service. Easy to make appointments and get in and out for services. Thanks More

by nrsjoberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Ninis
Report | Print
Jan 23, 2022 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

January 20, 2022

Service writer Timothy was very rude. Uncaring and he acted bored. I left with my car and got another check engine light and he was so rude. I had just spent hundreds on my there was no warmth More

by Cjgarcia0401
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Timothy service writer
Report | Print
Jan 22, 2022 -

AutoNation Ford Scottsdale responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you. Take care!

January 19, 2022

Service Tech. Clint - Moved things around to get my car done five days early. It was nice picking it up before the weekend. More

by shogenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Report | Print
Jan 21, 2022 -

AutoNation Ford Scottsdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2022

I've been a customer of what is now AutoNation Ford tor the last 25 years and have always been completely satisfied with their service and sales. Kevin Morgan is my go to Service Manager, I've worked with More

by romahayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Report | Print
Jan 22, 2022 -

AutoNation Ford Scottsdale responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Scottsdale! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2022

My service advisor was friendly and helpful and my car was serviced in a timely manner. Thank you Adam Silverstein! More

by heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Silverstein
Report | Print
Jan 22, 2022 -

AutoNation Ford Scottsdale responded

Hello, we are pleased to hear you had such a positive experience with us, Heidi! Don't hesitate to call us if you ever need anything. Be safe on the road!

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