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AutoNation Ford Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.0
1,293 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,293 reviews

October 25, 2023

Very impressed with the great service I receive from James Mcbride in the service department. More

by ekij1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mcbride
Report | Print
Oct 27, 2023 -

AutoNation Ford Scottsdale responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

October 24, 2023

We always Call Jess Acridge at Auto Nation. He will never let us down and we always find what we need. More

by lori.nelson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jess Acridge
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Oct 27, 2023 -

AutoNation Ford Scottsdale responded

Hi Lori, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 19, 2023

Kevin was my service advisor, he was great to work with and kept me updated on the status of my vehicle More

by daricetiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 23, 2023 -

AutoNation Ford Scottsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. Feel free to stop by if you ever need any more help.

October 19, 2023

Service Department is incompetent. Had F150 serviced including a transmission flush at their recommendation although I was having no issues. 2000 miles later, transmission toast! Didn More

by Thewhickers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tate
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Oct 22, 2023 -

AutoNation Ford Scottsdale responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you.

October 18, 2023

Great experience and friendly staff. Made car purchasing simple and easy and convient given the circumstances More

by tannerj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
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Oct 21, 2023 -

AutoNation Ford Scottsdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Scottsdale and we hope to be of service again in the future.

October 16, 2023

Took my vehicle in on a Friday. Dealership did nothing with it until Tuesday. Communication was poor at best, when you call the service center the phone just rings, they dont answer More

by run far away
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Report | Print
Oct 18, 2023 -

AutoNation Ford Scottsdale responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to us at (480) 630-2827 to speak to our manager directly.

October 14, 2023

My service advisor, Kevin, is always great to work with. He has been my advisor for many years with all of my vehicles. He's always keeps me in the know regarding the progress of my vehicle. He is definitel More

by subfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
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Oct 16, 2023 -

AutoNation Ford Scottsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2023

Tiffany is a great service adviser. I have nothing but good feedback in my experience. Thanks again! More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany McBridge
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Oct 15, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Good communication throughout the process of diagnosing and replacing the failed part. Online scheduling of appointment was easy. More

by js
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 14, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 12, 2023

Sean Haygood and Michelle Hadley made this the best car buying experience yet! Sean has personally followed up with and has been extremely helpful. Highly recommend!! Great experience overall. I couldn’t b More

by aimeestock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Haygood, Michelle Hadley
Report | Print
Oct 14, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Scottsdale and we hope to be of service again in the future.

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