AutoNation Ford Scottsdale

I was told at drop off they might need to keep it 2 days, but what wasn’t made clear was that it was 2 days to diagnose the problems, plus whatever additional days needed to repair it. I wish there had been but what wasn’t made clear was that it was 2 days to diagnose the problems, plus whatever additional days needed to repair it. I wish there had been better communication at the time so I knew from the start I’d be without my car for a week. I do appreciate how the environment has changed, but communication should be better, I shouldn’t have to make several calls to the dealership to find out what is happening with my car. More

They replaced the master cylinder charged me 500 dlls and all what it was …a dirty connector, im still waiting for a refund. all what it was …a dirty connector, im still waiting for a refund. More

Very smooth and professional in and out service. Very happy with the experience. Highly recommended. Mark made it a pleasure. Very happy with the experience. Highly recommended. Mark made it a pleasure. More

Recall on my Escape was done fast and efficiently. Service Adviser Mr. McBride was very courteous and helpful and got me in quickly. Service Adviser Mr. McBride was very courteous and helpful and got me in quickly. More

Tim helped me understand the different models and trims. We test drove the one I liked and in no time I was driving it home! We test drove the one I liked and in no time I was driving it home! More

The team at Ford Autonation Scottsdale is very professional. They made my car buying experience very easy. Thank you professional. They made my car buying experience very easy. Thank you More

My service advisor, Spring Evans, did an outstanding job providing excellent customer service on the issue I had with the suspension on my Ford Explorer. This is the second time I have had he r to work with providing excellent customer service on the issue I had with the suspension on my Ford Explorer. This is the second time I have had he r to work with and will continue to request her as my service advisor into the future. More

It took three weeks to obtain an appointment fr 3 recalls on my 2014 Ford Fusion. I had them check some other possible repairs and they held my car for 6 days including the weekend. Then hey charged me $549 on my 2014 Ford Fusion. I had them check some other possible repairs and they held my car for 6 days including the weekend. Then hey charged me $549 to diagnose an HVAC issue and estimated $2,500 of repairs for a total of $,3,049. I got the car repairs elsewhere for $2,000! Service manager was nice and tried to help, but at the end of the day he simply h=gave me the coupon discount I presented. Robert, the service advisor was helpful and responsive. More

I've dealt with Kevin Morgan for 5 years. I find him honest and trustworthy, and highly recommend him to anyone. I think his team is also great, though I don't know who they are, I appreciat I find him honest and trustworthy, and highly recommend him to anyone. I think his team is also great, though I don't know who they are, I appreciate them. More

Kevin Morgan has always been responsive to service all my Ford's over several years. I highly recommend Kevin to anyone seeking an experienced and personable service technician. Ford's over several years. I highly recommend Kevin to anyone seeking an experienced and personable service technician. More