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AutoNation Ford Scottsdale

Scottsdale, AZ

4.1
1,291 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,291 reviews

December 09, 2023

Always the best service. Will continue to use them for new purchases as well as service. Their service department is very communicative and prompt. More

by suzette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Dec 12, 2023 -

AutoNation Ford Scottsdale responded

We are pleased to hear you had such a positive experience with us, Suzette! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2023

Friendly and efficient staff. Clean and relaxing waiting area. Will take my vehicle there again. More

by afuderer04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate, Smith
Dec 08, 2023 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

Appointment for recall. Brought car in - they drove me home. Then called to say they didn't have the recall part....what a waste of time. NO car washes with oil changes. Wou More

by mlmlaupp
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Tech
Dec 07, 2023 -

AutoNation Ford Scottsdale responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2827 -- we hope to hear from you soon.

December 01, 2023

This franchise is despicable. The only way to get them to answer the phone is if you select sales. The other departments do not answer and do not return messages. This applie More

by Holmes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't want to remember
Dec 04, 2023 -

AutoNation Ford Scottsdale responded

Hi Holmes, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 30, 2023

Had a pleasant experience with Steve Witters at Autonation Ford. Will go back when it’s time again to trade in or even to add another vehicle. Thank you. More

by bpete214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Witters
Dec 02, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2023

Automation Ford has a great service department. Very professional and cordial service technicians at this location. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Austin
Dec 01, 2023 -

AutoNation Ford Scottsdale responded

Hi Don, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 28, 2023

Lorena did an excellent job getting my vehicle serviced while I was out of town. More

by kchandler2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Dec 01, 2023 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 28, 2023

I brought the vehicle in for an oil change and maintenance. I had a few questions after the vehicle was picked up and Chris was easy to work with. He checked the video footage I requested and ever More

by kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris,
Dec 02, 2023 -

AutoNation Ford Scottsdale responded

Hi Kristen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

The Scottsdale Location always takes care of me when I have to go in for service. More

by TGTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Nov 29, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

November 26, 2023

Took my Expedition to AutoNation for repair of three items. I was told that they'd need the vehicle "for a day". I made an appointment for the next week. I noticed that the dealership offered a pick-up More

by DrivingDad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany McBride
Nov 29, 2023 -

AutoNation Ford Scottsdale responded

Hi, here at AutoNation Ford Scottsdale, we strive for excellence, and are disappointed to hear that you received anything less. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you.

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